Lottery player says scanner not accurate

Even if the scanner proved fault, I think it is the players responsibility to verify the results.

$6, $600, $60,000, $600,000....if bogus information is being given from any of these scanners, being the "house" does not excuse the state from

 these incidents. I have had problems with these scanners in NH, and from the posts I've read here, it seems to be a fairly common occurence.

Fortunately Robert got paid his due $6, but how many thousands of others did not get paid for much larger amounts?

Even so, it is ultimately the players responsibility to verify results. 

Glitches of all kinds are a common occurance.

You are correct that it is ultimately the players responsibility to verify results.

If the glitches are that commonplace however, steps need to be taken to minimize this by the state lotteries.

If these were any other private companies such as Apple, AT&T, Bank of America, McDonald's, etc....I seriously doubt thousands of commonplace

problems would be considered "acceptable" in the eyes of the consumer, or shareholders of these companies.

Because these glitches are accepted now, does not mean they always have to be. There needs to be more accountability, particularly where

this is a huge cash cow for most states. Their customers, who happen to be hard working tax paying state residents, deserve much better.

WAIT..... How did it go from ONE problem to "thousands"??

Reading between the lines, it is quite feasible that thousands of other players had similar problems, but simply choose to accept the scanners

confirmation that they had losing tickets. And maybe their was a combination of problems including tickets that were not printed clearly enough

for the scanners to read, as well as defective scanners. The bottom line is that the burden should be on the state to resolve these issues, not the

other way around. IMHO. 

I agree with you if your right. But Im also reading between the lines and saying theres no issue to resolve.

Neither of us have any conclusive evidence. Just basing this on the comments and frustrations of the reported incidents, not to mention the many

members from this site who have reported similar problems.

As LL famously mentioned in another previous post, "let us agree to disagree"     

Phew! 

LOL. I always wanted to play lottery official troll for a day...... lol. lol.

You would fill those shoes quite handily....maybe even for much longer than one day.   

LOL. Thanks..... I'm considering all offers.

Lots of very good views on this topic. It's actually very intriguing to wonder how many players may have actually fallen victim to a loss due to scanner malfunction. I mean, when I think about unclaimed winnings which are listed by the states, what percentage of those is because the player threw away a ticket thinking they lost? How many players didn't take the extra step in following through with a clerk, a printout, or online verification?

Before scanner technologies were introduced, these types of mistakes were nearly non-existent because people HAD to watch the live draw, go back to the stores and get printouts, or, have them ran back through the terminal for accurate verification. Now, they casually walk into stores with a ticket possibly worth millions...and allow a scanner to mistake the ticket for a loser when the results printouts are in the same vicinity.

When it comes to Lucky's money, I trust my own eyes. Just my .02

L.L.

Those scanners are still on Windows XP Home Scanner Edition....... ancient technology....they need to upgrade to Windows 8.