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Kansas woman has big prize taken away after it was awarded

Kansas LotteryKansas Lottery: Kansas woman has big prize taken away after it was awarded
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PRATT, Kan. — A Pratt, Kansas, woman was thrilled when she won a NASCAR prize package for this weekend. That feeling soon turned to disappointment when the Kansas Lottery took the prize back.

"I'm sure dreams do come true for some, but not for me," said Pratt resident Leisa Mauch.

Mauch's dream in this case was to get to the Kansas Speedway.

"Kyle Busch, Kyle Busch is my guy!"

For a few days, she thought she had the winning ticket. The Kansas Lottery sent her a letter and it said:

"Congratulations from the Kansas Lottery! You are the winner of a racing weekend for two."

The package included hotel, transportation and spending money for the racing weekend. About 4 days later, a Kansas lottery representative called back after she sent in her claim form with the ticket to tell her she was disqualified.

"Her entry had to be disqualified because instead of sending us a non-winning ticket as we have to have in a second chance drawing she sent us a winning ticket," said Kansas Lottery public affairs director Sally Lunsford.

Mauch tells us she filled out an online form with the numbers of multiple Nascar scratch-offs. Now she wants to know why they didn't find out it was a disqualified ticket before sending out the prize letter.

"If it's error on my side then yeah I deserve it, but I didn't deserve to have that letter sent to me and the e-mail. It really should have been found before it was sent to me or anybody," said Mauch.

We asked the Kansas Lottery why they didn't run the ticket number to disqualify her beforehand.

"We had no way of knowing at that time whether she had a winning or non-winning ticket until we had the actual ticket in hand," said Lunsford.

The Kansas Lottery requested a number located with a barcode on the back of the ticket. That number doesn't reveal whether or not the ticket is a winner.

"We're taking steps next year with our computer setup that this won't happen. That there will be a way to enter other numbers," said Lunsford.

They'll request an additional number already located under the scratch off that does reveal that information in future. For Mauch, the damage is done.

"Don't invite friends to something big like this unless you have it in hand because it's hard to tell them "Hey can't take ya!" said Mauch.

The Kansas Lottery offered Mauch 2 tickets to the Kansas Speedway. Mauch says without the lodging and extra spending money she can't afford to go. Another man, Gary Ralston, told eyewitness news the exact same thing happened to him on the same contest. The Kansas Lottery confirmed it.

"To my knowledge it's never happened before so it is unfortunate, but a fairly rare occurance," said Lunsford.

KWCH

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39 comments. Last comment 2 years ago by Ronnie316.
Page 1 of 3

United States
Member #111446
May 25, 2011
6323 Posts
Offline
Posted: October 16, 2012, 3:59 pm - IP Logged

That was a real slap in the face from the Kansas Lottery. regardless of how they explained it away.

To be sent a confirmation letter congratulating you on your prize, is not only misleading but cruel.

They should have made good on the offer, what are we talking here a few hundred bucks? Not to mention she was a huge NASCAR fan.

This puts a black eye on both their reputation and competence. Shame on them for not doing the right thing!  No No

    Scott311's avatar - 311 logo01.jpg
    N.C.
    United States
    Member #59229
    March 9, 2008
    326 Posts
    Offline
    Posted: October 16, 2012, 4:40 pm - IP Logged

    Scared Not Cool Kansas Lottery! No Nod

      luckyshoes's avatar - yocco
      Pennsylvania
      United States
      Member #79502
      September 2, 2009
      5366 Posts
      Offline
      Posted: October 16, 2012, 4:45 pm - IP Logged

      That was a real slap in the face from the Kansas Lottery. regardless of how they explained it away.

      To be sent a confirmation letter congratulating you on your prize, is not only misleading but cruel.

      They should have made good on the offer, what are we talking here a few hundred bucks? Not to mention she was a huge NASCAR fan.

      This puts a black eye on both their reputation and competence. Shame on them for not doing the right thing!  No No

      AGREED

      444   6464

        HoLeeKau's avatar - YheaShea
        Idaho
        United States
        Member #94285
        July 17, 2010
        1706 Posts
        Offline
        Posted: October 16, 2012, 5:07 pm - IP Logged

        Oh snap!


          United States
          Member #111446
          May 25, 2011
          6323 Posts
          Offline
          Posted: October 16, 2012, 5:20 pm - IP Logged

          Oh snap!

          crackle, pop!

           

            rdgrnr's avatar - walt
            Way back up in them dadgum hills, son!
            United States
            Member #73904
            April 28, 2009
            14903 Posts
            Offline
            Posted: October 16, 2012, 5:35 pm - IP Logged

            Bad PR for the Kansas Lottery.

            They look like a bunch of schmucks.

            It was as much their fault as it was hers, they should honor the win and award the prize and fix it so it doesn't happen again.

            Or forever remain Schmucks.


              United States
              Member #116272
              September 7, 2011
              20244 Posts
              Offline
              Posted: October 16, 2012, 5:45 pm - IP Logged

              Its very obvious that it was an error on your part Mauch.......

              You lose a second time...... Congratulations.

                RJOh's avatar - chipmunk
                mid-Ohio
                United States
                Member #9
                March 24, 2001
                18020 Posts
                Offline
                Posted: October 16, 2012, 5:51 pm - IP Logged

                Some people are so use to doing things half a** and not following instructions that they think they should be rewarded for making the effort.

                * you don't need more tickets, just the right ticket * 
                * your best chance at winning a lottery jackpot is to buy a ticket * 
                     Wink 


                  United States
                  Member #116272
                  September 7, 2011
                  20244 Posts
                  Offline
                  Posted: October 16, 2012, 5:56 pm - IP Logged

                  Some people are so use to doing things half a** and not following instructions that they think they should be rewarded for making the effort.

                  Yeah, get pulled over for speeding and get a gift certificate to Olive Garden instead of a ticket.

                    psykomo's avatar - animal shark.jpg

                    United States
                    Member #4877
                    May 30, 2004
                    4641 Posts
                    Offline
                    Posted: October 16, 2012, 5:57 pm - IP Logged

                    That was a real slap in the face from the Kansas Lottery. regardless of how they explained it away.

                    To be sent a confirmation letter congratulating you on your prize, is not only misleading but cruel.

                    They should have made good on the offer, what are we talking here a few hundred bucks? Not to mention she was a huge NASCAR fan.

                    This puts a black eye on both their reputation and competence. Shame on them for not doing the right thing!  No No

                    I Agree! Wlth MG on this WON:

                             This is what happens when "YOU" let a bueaucrat "GIT" in UR draw.....er'$$$ Thud

                               

                                                                          Lover Drum Lover


                      United States
                      Member #116272
                      September 7, 2011
                      20244 Posts
                      Offline
                      Posted: October 16, 2012, 5:59 pm - IP Logged

                      I Agree!    My zipper is sealed.............


                        United States
                        Member #111446
                        May 25, 2011
                        6323 Posts
                        Offline
                        Posted: October 16, 2012, 6:06 pm - IP Logged

                        Yeah, get pulled over for speeding and get a gift certificate to Olive Garden instead of a ticket.

                         I was pulled over for speeding last month. My story was so convincing, the nice officer offered me a gift certificate to the Outback Steakhouse!   Smile


                          United States
                          Member #111446
                          May 25, 2011
                          6323 Posts
                          Offline
                          Posted: October 16, 2012, 6:09 pm - IP Logged

                          I Agree!    My zipper is sealed.............

                          Mine is buttoned.


                            United States
                            Member #111446
                            May 25, 2011
                            6323 Posts
                            Offline
                            Posted: October 16, 2012, 6:20 pm - IP Logged

                            Some people are so use to doing things half a** and not following instructions that they think they should be rewarded for making the effort.

                            That would apply to the Kansas Lottery as well as the woman.