No definite timeline for sales to start again
By Kate Northrop
The New Jersey Lottery announced last night that ticket sales for the Fast Play family of games was suspended due to a vendor software issue.
Tickets for Fast Play are printed by Lottery terminals and are also available at self-service vending machines. When a player buys a Fast Play ticket, it immediately informs whether they won.
Upon discovery of the problem, the Lottery immediately halted ticket sales. The suspension is temporary, but there is currently no definite timeline of when sales will resume. The Lottery said that it will provide additional information on the official government Lottery website when more information becomes available.
"Vendors Northstar New Jersey and IGT are actively investigating the matter," a press release reads.
It is not clear what exactly the software issue is or how it affected the Fast Play family of games.
In the meantime, the Lottery advised players to keep all Fast Play tickets until further information is made available.
That's a good idea for people to hold on to their tickets because the malfunction could have effected some tickets depending on when it actually started. The people who keep their tickets may be due refunds. We had something similar happen in my state over a decade ago with our "Cash3" system. The lottery ended up dishing out a bunch of refunds.
Well what was the reason they halted it in the first place? Doesn't seem like much transparency from the NJ Lottery.
Don't know what article you read, but Todd et al wrote this very well and the issue was clear to me. Later as the article said more information will follow. How more transparent could IGT/NJ lottery be?
Does my question suggest I wasn't clear on this? NO, I read the article, I wanted to know How, not if. They could explain how it came about for them to shut it down, that's transparency.
If a car breaks down, the mechanic could say there was a glitch in your computer board, or he could say your fuel injector is bad. I just wanted to know what alerted them as to why they shut it down. The computer didn't say we have a glitch, How did this come about? To me that would be transparency,
They will release the information when all the facts come to light. All depends on how one interprets things which as adults we both know is OK. I'm with you for a glitch!!