Wisconsin Lottery does not make vendor pay for mistakes

Lottery Post — Fri, 28 Nov 2008 14:28:13 GMT

The Wisconsin Lottery has repeatedly declined to seek the maximum amount of damages allowed against a contractor whose technical failures have disrupted ticket sales and operations, records show.

The Lottery has contracted with GTECH Corp. since 1989 to operate its ticket system, including 3,200 terminals at retailers statewide and a related telecommunications network. Under the contract, the Lottery can assess damages when its telecommunications systems fail or tickets cannot be validated.