Lottery player says scanner not accurate

Comment #57

mcginnin56 — Thu, 27 Sep 2012 14:36:10 GMT

For this percentage of rush scanners, they have no one to blame but themselves.

Comment #56

rdgrnr — Thu, 27 Sep 2012 04:34:00 GMT

I think clerks should go through an initiation like some gang members do where everybody beats the hell out of them when they join the gang.

Except this would be the customers doing it.

Whenever a new clerk starts the job, all the customers gather around and kick the livin' hell out of him.

Comment #55

dr65 — Thu, 27 Sep 2012 03:18:34 GMT

A lot of people are in a rush to see if they've won something and are relying on a machine to quickly tell them whether or not they

did. I see it in some stores, people come in with a stack of saved jp tickets and run them through the scanner so fast there sure

can't be time for it to catch up with how fast they are scanning them. The machine has to give the message and clear, go too fast

and messages are going to get bungled, overlap and get messed up.

I'm sure that some people have... [ More ]

Comment #54

TheOtherOne — Thu, 27 Sep 2012 03:06:14 GMT

I wonder if it depends on how the ticket is folded, if that would give a 'not a winner' outcome or otherwise.'

So the reason I bring this up is (and I know it's not a lottery scanner), but a few weeks ago I was at my gym scanning my keychain tag upon arrival. The display shows how many days until you renew (it's paid yearly). I knew I only had about 14 days or so, but it showed I had 50. I didnt pay it any mind until I did renew and I scanned the tag one more time to see. It gave a 'red... [ More ]

Comment #53

Ronnie316 — Thu, 20 Sep 2012 00:10:01 GMT

I think mr clumsy is being set up for next time.

Comment #52

mcginnin56 — Thu, 20 Sep 2012 00:06:17 GMT

Clerks and crooks, sounds like a marriage made in heaven. Is there really any difference between one and the other

Comment #51

Ronnie316 — Thu, 20 Sep 2012 00:03:08 GMT

I think a lot of clerks happened to be crooks.

Comment #50

mcginnin56 — Thu, 20 Sep 2012 00:01:56 GMT

It's just that a lot of crooks happen to be clerks.

Comment #49

Ronnie316 — Wed, 19 Sep 2012 23:58:46 GMT

Just because the clerk cashed a ticket, does not mean their an honest person.

Comment #48

mediabrat — Wed, 19 Sep 2012 23:54:57 GMT

I'm surprised nobody's expressed shock and surprise that Mr. Campisi encountered an honest clerk. After all, according to some people here, all clerks are crooks just waiting to strike.

Comment #47

Ronnie316 — Tue, 18 Sep 2012 14:45:25 GMT

But its because of user error..... seems like if you scan your next ticket before the machine clears out

not a faulty scanner..................

Comment #46

cgraphix1 — Tue, 18 Sep 2012 14:39:02 GMT

I believe him... Its happened to me on more than one occasion in Illinois. I've scanned a ticket, and it seems like if you scan your next ticket before the machine clears out, it can give you an error, or say sorry not a winner , than if you rescan, low-and-behold, you may have had a winner.... I kind of think that is why so much prize money goes unclaimed, because throw away their winning tickets after the machine tells them that its sorry, not a winner ...

Comment #45

Factorem — Tue, 18 Sep 2012 03:54:40 GMT

I am curious to learn how exactly Mr Campisi s experience with the Florida lottery ticket scanner, complaints to the Exxon station owners, the Florida Lottery and by extension GTech, found its way to the Press, and get published.

Who among the four key players in this event, Mr Campisi, the Exxon Station, the Florida Lottery, and GTech could have called the press conference or issued the press release that granted print-level status to Campisi s experience with a Florida lottery ticket scanne... [ More ]

Comment #44

Ronnie316 — Mon, 17 Sep 2012 23:48:48 GMT

I think Mr. Creepy scanned his losing ticket twice by mistake and blamed the good scanner.

Comment #43

david1691 — Mon, 17 Sep 2012 23:42:30 GMT

I guess this would explain why millions go unclaimed every year. We have seen these stories posted here at Lottery Post time and time again. I have always checked my own tickets. In the rare instant I buy a rip off, I scratch it completely to see that I lost, which is usually the case. Screw the scanners, screw the clerks, check your own tickets and you'll know whether you won or not. Always good luck to everyone here at Lottery Post.

Comment #42

ttech10 — Mon, 17 Sep 2012 22:09:18 GMT

And this is why I would always check and double check my numbers myself. I don't want scanner error on top of the possibility of being scammed by a clerk. I never hand a clerk my ticket unless I know for sure it's worth X amount.

Comment #41

pickone4me — Mon, 17 Sep 2012 14:34:16 GMT

Put linux on it instead, that crook bill gates doesn't deserve more money, then again, it being run on a windows operating system, is more then likely a cause of the problems.

Comment #40

jamella724 — Mon, 17 Sep 2012 14:30:52 GMT

I feel so sad about what happened to Mr. Campisi. It's the technology that must be blame. I guess, he really missed lots of winnings. Floridal lottery should make a move and do something about this. They sould be vigilant too in making sure that every lottery terminal, scanner or computer should be in good condition.

Comment #39

Lucky Loser — Mon, 17 Sep 2012 13:40:19 GMT

Your last sentence is exactly what I'm getting at. If you're fortunate enough to unknowingly and FINALLY get the right numbers after all this time, at least do yourself the justice of self-checking against a hard printout of official current winning numbers. The printout won't lie like the scanner or clerk will. Good post.

L.L.

Comment #38

Cletu$2 — Mon, 17 Sep 2012 11:06:57 GMT

I only play Powerball and Mega Millions.I always check my tickets online at Lottery Post.com.I've never had a problem...NEVER.Thanks Todd

Comment #37

SergeM — Mon, 17 Sep 2012 08:42:07 GMT

The same happened to me. I had checked before and knew that I won something. I asked to check the ticket again and it paid.

Is it the machine or the clerk?

I think that this happens alot.

Comment #36

VenomV12 — Mon, 17 Sep 2012 05:56:11 GMT

Fortunately my state has an excellent way around this scanner problem. It has a club where you can enter your losing tickets and instant tickets for points, drawings etc. If your ticket is a winner it won't let you enter it and will alert you, virtually eliminating the chances of you making a mistake like this. I have not used a scanner in almost a year and don't forsee that I ever will again.

Comment #35

Nino224 — Mon, 17 Sep 2012 04:13:21 GMT

The FL. Lottery will never to admit to any glitches or wrongdoing, but Campisi isn't the first or last player to encounter a faulty scanner. It happened to me in South Florida years ago, and when I wrote them about it they assured me it was my mistake.

Never trust a clerk or a scanner; check your tix yourself!

It's hard enough picking the right numbers, now you gotta worry about a #@! * machine screwing you over as well

Comment #34

rdgrnr — Mon, 17 Sep 2012 03:36:26 GMT

Probably a good thing we don't have scanners here cuz when machines rip me off I smash 'em.

Comment #33

saber — Mon, 17 Sep 2012 01:53:29 GMT

This incident happen to my husband about 6 mths ago he scan on the machine and said he was not a winner , so he gave it to the clerk to check and the same ticket he had won about $5.50 . From that time to now he never trust the scanner machine. So I imagine lots of people have gotten false information since then.

Comment #32

rdgrnr — Mon, 17 Sep 2012 01:48:20 GMT

I have had to remind myself on occasion that it's illegal to wring out a clerk's neck like a wet Sham-Wow.

Comment #31

razzyberry77 — Mon, 17 Sep 2012 01:30:02 GMT

When the ga lottery started putting bar code on their scratch off tickets I took a winner to publix to cash and the clerk said this is not a winner, but i knew it was I made him check it again and it was. People should know what their tickets are worth before they try to cash them

Comment #30

duffy$ — Mon, 17 Sep 2012 01:25:52 GMT

A little different twist to talking about ticket scanners ... so far in PA all the tickets that I have scanned have been accurate, since I usually check them online first. I don't trust scanners 100% since I remember reading a news story here at Lottery Post ... maybe two years back about someone from South Africa having a winning ticket that the scanner said was not a winner.

Anyway, I have a somewhat interesting story dealing with the PA State lottery. This happened about 2 1/2 years ago... [ More ]

Comment #29

jarasan — Sun, 16 Sep 2012 23:56:20 GMT

Those scanners are still on Windows XP Home Scanner Edition....... ancient technology....they need to upgrade to Windows 8.

Comment #28

Lucky Loser — Sun, 16 Sep 2012 23:32:39 GMT

Lots of very good views on this topic. It's actually very intriguing to wonder how many players may have actually fallen victim to a loss due to scanner malfunction. I mean, when I think about unclaimed winnings which are listed by the states, what percentage of those is because the player threw away a ticket thinking they lost? How many players didn't take the extra step in following through with a clerk, a printout, or online verification?

Before scanner technologies were introduced, these... [ More ]

Comment #27

Ronnie316 — Sun, 16 Sep 2012 23:10:03 GMT

LOL. Thanks..... I'm considering all offers.

Comment #26

mcginnin56 — Sun, 16 Sep 2012 23:08:23 GMT

You would fill those shoes quite handily....maybe even for much longer than one day.

Comment #25

Ronnie316 — Sun, 16 Sep 2012 23:05:55 GMT

LOL. I always wanted to play lottery official troll for a day...... lol. lol.

Comment #24

mcginnin56 — Sun, 16 Sep 2012 23:03:38 GMT

Phew

Comment #23

Ronnie316 — Sun, 16 Sep 2012 23:00:48 GMT

Comment #22

mcginnin56 — Sun, 16 Sep 2012 22:58:08 GMT

Neither of us have any conclusive evidence. Just basing this on the comments and frustrations of the reported incidents, not to mention the many

members from this site who have reported similar problems.

As LL famously mentioned in another previous post, let us agree to disagree

Comment #21

Ronnie316 — Sun, 16 Sep 2012 22:52:39 GMT

I agree with you if your right. But Im also reading between the lines and saying theres no issue to resolve.

Comment #20

mcginnin56 — Sun, 16 Sep 2012 22:49:30 GMT

Reading between the lines, it is quite feasible that thousands of other players had similar problems, but simply choose to accept the scanners

confirmation that they had losing tickets. And maybe their was a combination of problems including tickets that were not printed clearly enough

for the scanners to read, as well as defective scanners. The bottom line is that the burden should be on the state to resolve these issues, not the

other way around. IMHO.

Comment #19

Ronnie316 — Sun, 16 Sep 2012 22:43:04 GMT

WAIT..... How did it go from ONE problem to thousands

Comment #18

mcginnin56 — Sun, 16 Sep 2012 22:37:55 GMT

You are correct that it is ultimately the players responsibility to verify results.

If the glitches are that commonplace however, steps need to be taken to minimize this by the state lotteries.

If these were any other private companies such as Apple, AT T, Bank of America, McDonald's, etc....I seriously doubt thousands of commonplace

problems would be considered acceptable in the eyes of the consumer, or shareholders of these companies.

Because these glitches are accepted now, d... [ More ]

Comment #17

Ronnie316 — Sun, 16 Sep 2012 22:20:01 GMT

Even so, it is ultimately the players responsibility to verify results.

Glitches of all kinds are a common occurance.

Comment #16

mcginnin56 — Sun, 16 Sep 2012 22:16:34 GMT

$6, $600, $60,000, $600,000....if bogus information is being given from any of these scanners, being the house does not excuse the state from

these incidents. I have had problems with these scanners in NH, and from the posts I've read here, it seems to be a fairly common occurence.

Fortunately Robert got paid his due $6, but how many thousands of others did not get paid for much larger amounts

Comment #15

Ronnie316 — Sun, 16 Sep 2012 22:09:33 GMT

Even if the scanner proved fault, I think it is the players responsibility to verify the results.

Comment #14

giotonia — Sun, 16 Sep 2012 22:05:57 GMT

There has been times scanner didn't work correctly. It's possible.

Comment #13

Ronnie316 — Sun, 16 Sep 2012 21:58:08 GMT

You could be right mcginnin56, except we are gamblers and the state is the house . I dont think any eyebrows need to be raised over a $6. win THAT GOT PAID. No harm no foul, as they say.

Comment #12

HaveABall — Sun, 16 Sep 2012 21:47:59 GMT

, Piaceri. This 'customer scanner' problem exists in all states. I expect that the lottery headquarters office in EACH state will continue to indicate that there are NO PROBLEMS/GLITCHES.

Can be that ticket's ink is too light, ink faded, ticket put under scanner too quickly, scanner glitching and submitting the prior bar-code a second time, etc. [insert ideas].

Comment #11

Poncedeleon — Sun, 16 Sep 2012 21:28:04 GMT

Mr.Robert Campisi should invested in a Computer, tablet, or a Smart phone and check it him himself.

Comment #10

gra8*2win — Sun, 16 Sep 2012 21:16:53 GMT

i had never seen a scanner until i visited florida last month.......i did play the florida pick 4 but only on 3 times....and i always went to the website,

i don't trust the darn scanners at my grocery store much less lottery equipment. and i don't trust the newspapers in tennessee they have mis printed

several times......

Comment #9

Littleoldlady — Sun, 16 Sep 2012 21:10:49 GMT

The scanners here are the same way. I think it has to do with the actual speed that the ticket is inserted under the scanner. I have scanned my tickets myself and I always do it twice. Sometimes, it takes the scanner a couple of seconds to clear the previous barcode out of it's memory. Sometimes, I get a can not read error and when I get this, I stop and let the machine reset itself.

Comment #8

Piaceri — Sun, 16 Sep 2012 20:47:03 GMT

The scanners are problematic. This is not something we all here didn't know about. I'm guessing it happens quite often. The question then becomes whether this is some fault of the scanners or is this something to do with the printed tickets? I think it is the printed tickets simply because retailers use the same bar code scanning system with much more reliability.

That being a known issue, I ALWAYS check my numbers myself, twice, before taking tickets to be cashed. I've been known to also sc... [ More ]

Comment #7

mcginnin56 — Sun, 16 Sep 2012 20:41:34 GMT

I believe this guy. The integrity of the Florida lottery is at stake here, and even if there was a slim chance the scanner was defective, there should

be some acknowledgement from the lottery. This is paramont to fraud and deception, let alone the hundreds of thousands their loyal players

could have lost in a very short period of time.

Shame of Florida Lottery for not doing responding with more concern and followup with this customer. In the eyes of the millions who play the

sta... [ More ]

Comment #6

notawinneryet — Sun, 16 Sep 2012 20:33:33 GMT

I don't think he is clumsy , the same thing has happened to me several times in GA. However, I always check my tickets first before going in the store, then just to see I sometimes use the scanner. I would not trust it. I would have lost a few dollars myself.

Comment #5

Lucky Loser — Sun, 16 Sep 2012 20:20:09 GMT

Okay, the disclaimer to my following comment is this, All products and services should, in fact, be checked via quality assurance/control to promote efficient operation at all times.

Now, I remember back in the day before all this additional scanner technology came about, there were (2) options to check tickets. One, go to any store and have the clerk run the ticket back through the lottery terminal. Two, simply go back to the store and pick up a printout of the current winning numbers

Comment #4

JAP69 — Sun, 16 Sep 2012 19:53:01 GMT

If the scanner was correct there would be no need to cite internal document priority.

Just show the proof the scanner machine was correct.

Comment #3

JezzVim — Sun, 16 Sep 2012 19:39:10 GMT

Without electronic training I know there is a way to get around the scanners......NOT telling

Comment #2

NightStalker — Sun, 16 Sep 2012 19:26:37 GMT

I was kinda wondering the same thing. I thought it was just possible that he might have made a mistake and not the scanner.

Comment #1

Ronnie316 — Sun, 16 Sep 2012 19:20:06 GMT

It sounds to me like Robert clumsy make a mistake of some kind trying to check his own tickets at the external scanner and then the clerk got it right and gave him his cash.

I have made mistakes plenty of times checking my tickets, but never thought to blame the scanner

Lottery player says scanner not accurate

Lottery Post — Sun, 16 Sep 2012 19:04:43 GMT

One man's faith in the reliability of Florida's lottery system has been shaken after an odd incident.

It was around 8:30 p.m. the evening after a drawing. Robert Campisi, 48, a retired business owner and electrical contractor, was in the Exxon at 7624 Front Beach Road.

Campisi said he was engaged in an activity that is all too familiar to him. And like most of the time, as he scanned the Powerball and Quick Pick lottery tickets at the external scanner, an all too familiar message appeared... [ More ]