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Texas Lottery drawings supervisor receives top industry award
By Kate Northrop The Texas Lottery announced Thursday that its drawings supervisor, who helped lead her team to design the first in-house draw studio, was presented with a top industry award for her significant contributions to the lottery through her exceptional job performance. Conchita Daniel, who is responsible for pioneering optimal traditional draw practices in the industry, received the 2021 Powers Award at the North American Association of State and Provincial Lotteries (NASPL) dig ...
Oct 8, 2021, 3:21 pm - Lottery News forum

Wait times for lottery prize payouts doubled in California
Lottery anticipates return to normal claims operations later this year By Kate Northrop Lottery players are continuing to win big in California but are having to wait twice the amount of time it normally takes to receive their check, with some waiting more than three months. Since late June, lottery prize payouts have slowed to a crawl in California as the Lottery adjusts its operations during the ongoing pandemic. Normally, the processing time for claims is four to six weeks, ...
Aug 12, 2021, 12:31 pm - Lottery News forum

Results are in: Kentucky Lottery ranked best place to work in Kentucky
By Kate Northrop On Wednesday, the Kentucky Lottery announced that it was named the best place to work in the state by the Kentucky Chamber of Commerce and the Kentucky Society for Human Resource Management. In March, the unranked list of companies who made the cut for 2021 was released, but the official ranked list was announced last week at the 17th Annual Best Places to Work in Kentucky awards ceremony held in Lexington. The Kentucky Lottery was ranked the Best Place to Work in K ...
Jun 24, 2021, 1:35 pm - Lottery News forum

Massachusetts Lottery to allow prize claims via mobile app
New method for claiming winnings to become available next spring By Kate Northrop Players who are tired of traveling to claim centers or mailing away their winning lottery tickets to claim their prizes will soon have a new option. Next spring, the Massachusetts Lottery will begin allowing players to claim larger prizes through their phones. The Massachusetts Lottery plans on expanding the functionality of its mobile app to give players the options of having winnings deposited directly i ...
Nov 30, 2020, 8:50 pm - Lottery News forum

Kansas Lottery shuts down in-person claims due to rise in COVID-19 cases
Lottery moves to mail-in claims only By Kate Northrop Changes to the claims process at the Kansas Lottery are effective today, Nov. 23, due to the rise in COVID-19 cases across the state. Starting Monday, the Lottery closed its headquarters to the public in and temporarily halted its in-person claims process. Players who want to claim any prize valued at $600 or larger must do so through the mail-in claims process. There is currently no information available on when in-person claims ...
Nov 23, 2020, 1:12 pm - Lottery News forum

Massachusetts Lottery to move one of its claim centers
New location will begin operations next week By Kate Northrop The Massachusetts Lottery announced on Monday that they will be moving one of their prize claim centers to a different location. Starting next Monday, Nov. 9, the Western Mass lottery office will begin operations at its new address at 383 Memorial Avenue, Century Plaza in Springfield. The current location at 20 Fort Street in Springfield will have its final day of operation on Friday, Nov. 6. The prize claim office, which ...
Nov 4, 2020, 1:20 pm - Lottery News forum

Players vent frustrations as New York Lottery claim centers struggle to keep up
Limited options mean longer wait times for New Yorkers By Kate Northrop Players in New York City, and New York in general, have very limited options for claiming winnings since the pandemic hit, but players are increasingly growing more frustrated as wait times pile up with little relief in sight. With no open lottery service centers in New York City, players who want to claim winnings above $600 in-person have no choice but to travel upstate. Even then, the next available appointment c ...
Sep 12, 2020, 5:42 pm - Lottery News forum

New Jersey Lottery to begin reopening headquarters for in-person claims
Lottery will allow some in-person claims starting Monday By Kate Northrop Starting Monday, Sept. 14, 2020, the New Jersey Lottery will begin allowing players to file some claims in-person at Lottery headquarters in Lawrence by appointment only. Since the closing of claims offices on March 19 affected the ability to claim winnings from tickets that were due to expire during the pandemic, in-person claims will resume in a limited capacity for tickets purchased between Mar. 19, 2019 and Se ...
Sep 10, 2020, 12:07 pm - Lottery News forum

SC Lottery claim center closed after exposure to COVID-19
By Kate Northrop The South Carolina Education Lottery's Columbia claim center on Assembly Street closed yesterday, Wed., Sept. 2 after an employee was exposed to someone who tested positive for COVID-19. The building was closed for cleaning and disinfection that afternoon when staff was notified of the exposure. According to a press release, the employee who came into contact with the coronavirus only worked in the back office and did not interact with the public. The other staff members w ...
Sep 3, 2020, 12:23 pm - Lottery News forum

Illinois Lottery reopens 4 of 5 claim centers by appointment only
Des Plaines, Fairview Heights, Rockford, and Springfield to reopen By Todd Northrop The Illinois Lottery today announced that it will reopen four of its five Lottery Claim Centers by appointment only, starting July 27. The new appointment-only system for Illinois Lottery Claim Centers will help protect the health and safety of Lottery players and staff, while managing the volume of players visiting each center by strictly adhering to social distancing and the building capacity guideline ...
Jul 20, 2020, 12:38 pm - Lottery News forum

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