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redhot7

California
United States
Member #112,359
June 17, 2011
661 Posts
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Aug 23, 2011, 6:22 pm

I went to a convenience store to redeem 2 scratch offs worth 11 bucks. I was put back in line twice even though I came first because the clerk said it took a while to redeem the ticket. The 2nd time she did that she told me to come back in 20 minutes. I was up set but didn't say anything and just left the store .

This is why I much prefer to buy and redeem my lottery tickets in a major grocery store, rather than a convenience store. The major grocery store has a lottery vending machine that never gives me any attitude. In a rare occasion when there is a problem, they always respond quickly. When I redeem the ticket, they always do it on first come, first serve basis. No preference for or against lottery players. They always give me the receipt for book keeping. When I win a free ticket, they let me get cash instead of buying another ticket. They treat me with respect.

If I ever win anything big, I hope I would win it in their store, so that their store could get a handsome commission from the lottery. They deserve it .
grwurston

100

Same #'s. Different games.

United States
Member #90,247
April 24, 2010
13,794 Posts
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Aug 23, 2011, 6:50 pm

I've never had a problem cashing tickets, but about a month ago I had a problem buying tickets. I stopped at a gas station to buy tickets in Baltimore about 6:45 AM. The clerk was counting the money in the cash register and told me, not till 7:30. Since I had to be at work at 7:00 this was not possible. The only reason I was there was because the store I usually go to near my home, their lottery machine was down that morning and I get my tickets there at 6:10 AM.

As for the store in Baltimore I will not go there unless I absolutely have to. BTW, I did get my tickets there during my lunch break. I lost.
redhot7

California
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June 17, 2011
661 Posts
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Aug 23, 2011, 6:56 pm

Quote: Originally posted by grwurston on Aug 23, 2011
I've never had a problem cashing tickets, but about a month ago I had a problem buying tickets. I stopped at a gas station to buy tickets in Baltimore about 6:45 AM. The clerk was counting the money in the cash register and told me, not till 7:30. Since I had to be at work at 7:00 this was not possible. The only reason I was there was because the store I usually go to near my home, their lottery machine was down that morning and I get my tickets there at 6:10 AM.

As for the store in Baltimore I will not go there unless I absolutely have to. BTW, I did get my tickets there during my lunch break. I lost.

The clerk was counting the money in the cash register and told me, not till 7:30.

I started a thread about my similar experience a while ago. https://www.lotterypost.com/thread/233092

This is why I prefer to buy from a lottery vending machine. A machine will never give you a problem like that.
grwurston

100

Same #'s. Different games.

United States
Member #90,247
April 24, 2010
13,794 Posts
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Aug 23, 2011, 7:15 pm

I play just about every day and that is the only time it has happened to me, so I suppose I can't complain too much.
shirbird

spout spring va.
United States
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April 9, 2009
1,301 Posts
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Aug 23, 2011, 7:32 pm

i get my tickets from a convenience most all the time here in va. and never had a problem but if they did that to me i would never return to that store and most likely talk to mrg.
HoLeeKau

Idaho
United States
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July 17, 2010
2,453 Posts
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Aug 23, 2011, 8:57 pm

I would complain to the corporate office of that c-store.

Also in my state, in order to have permission to sell lottery, stores are required to be able to cash lottery tickets up to $500. So I'd contact the lottery commission in your state too, and let them know.
redhot7

California
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June 17, 2011
661 Posts
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Aug 24, 2011, 12:47 am

Forgot to say that the major grocery store let me get the cash in any denomination I want - within reason of course. But usually I just ask in fives because I usually only buy 5 dollar tickets and their lottery vending machine doesn't give change.
GYM RICE

NH
United States
Member #83,349
December 5, 2009
224 Posts
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Sep 1, 2011, 4:31 pm

I redeem anything over $20 at the grocery store where they usually have the lotto and thousands of dollars in cash behind a glass wall. Employees cash their paychecks there so you ll never have a problem cashing a lotto ticket 599 and under.