Lottery says 182 tickets have no chance of winning — but may be as high as 628
UPDATE: Now includes exact number of invalid plays and possible invalid plays, corrects claim period for refunds
By Todd Northrop
If you buy a Mega Millions ticket, you normally have a 0.00000033 percent chance of winning the big jackpot. But at least 182 tickets were sold in Virginia on Friday that have a 0 percent chance of winning — and there may be up to 628 plays with no chance, depending on the numbers drawn Tuesday.
The Virginia Lottery had technical difficulties last week and accidentally sold 182 Mega Millions tickets that have zero chance of winning the big jackpot this Tuesday.
If you bought a Mega Millions ticket in Virginia between 10:45 and 11:51 p.m. on Friday, Oct. 27, you may be affected, lottery officials announced Monday morning.
The lottery had unspecified technical issues as it upgraded its gaming system last week, officials said. Some tickets for the drawing on Tuesday, Oct. 31 were produced according to the previous rules of the Mega Millions game, which had the final drawing of its old game format on Friday evening.
(See Multi-state Mega Millions lottery game changing this week, Lottery Post, Oct. 24, 2017.)
The glitch involved 323 tickets, representing a total of 628 plays (A "ticket" is the physical piece of paper that can record one or more "plays" — with each play costing $1 under the old rules, but $2 under the new rules.) The 628 plays were incorrectly sold at the old $1 price point, using the old game format of 5 numbers 1-75 plus 1 Mega Ball number between 1 and 15.
Of those 628 plays, 182 plays included a number greater than 70, making it impossible to match the first five numbers that will be drawn Tuesday night. That means the 182 plays have no chance of winning either the jackpot or the $1 million second prize, which requires matching the first five numbers drawn but not the Mega Ball.
Also, Lottery Post is reporting that depending on the Mega Ball drawn Tuesday night, it is possible that all 628 plays purchased will have no chance of winning the jackpot.
That's because the Mega Ball previously only went up to 15 under the old rules, but in the drawing Tuesday night there are 25 possibilities. So if a number 16 or higher is drawn Tuesday night, that means every single Mega Millions ticket sold Friday night between 10:45 and 11:51 p.m. has no chance of winning the jackpot or any other lower prize that requires matching the Mega Ball.
The Virginia Lottery is honoring all Mega Millions tickets sold during that time frame. In addition to offering refunds on both the price of the ticket and the price of a replacement ticket, any prizes won by the original ticket will be honored.
Contrary to widely circulated news reports, players have up to 180 days to obtain a refund of tickets purchased during the period of time in which the problematic tickets were sold. (Previous reports have incorrectly stated that refunds must be obtained by 10:45 p.m. Tuesday night.)
Although 628 plays is a small fraction of the 470,000 tickets normally sold for a jackpot of this size, the lottery is trying to make things right for the affected people who purchased the faulty tickets.
"We've been working to get the word out to those Mega Millions players because it's important for every ticket to have the same chance of winning a prize," said John Hagerty, Virginia Lottery spokesperson. "Even though relatively few people are impacted, we want them to know that all of those tickets can be refunded along with the price of a new ticket, and any prizes won will be honored."
If you bought a ticket during this period, you can get a refund and replacement ticket so you'll be eligible for the jackpot. To do so, call 804-692-7778 before April 29, 2018 — 180 days from the drawing date.
If you do win a smaller prize with a ticket you bought during this period, the prize will be honored, officials said.
An update to the Mega Millions game went into effect Saturday, Oct. 28. The cost of a ticket doubled from $1 to $2, and the starting jackpot increased from $15 million to $40 million.
To win the game's jackpot, players now must match five white balls from 1 to 70 and one Mega Ball number from 1 to 25. In the previous game, players chose five numbers from a field of 1 to 75 and one Mega Ball from a field of 1 to 15.
Very misleading article. The 180 tickets in question do have a chance of winning the jackpot. In fact, they have the same chnace of winning as every other ticket sold for the Tuesday draw.
Or the article completely missed the error made. Maybe the 180 tickets in questions have numbers from 71 to 75 - numbers that are no longer in the drawing. That would be a mistake.
Either way, something is wrong with the article and the drawing.
If you have a small win...you should get the small win and the refund.
B/C the small win could have been a big win.
That article is not wrong — 180 tickets for sure have no chance of winning the jackpot (as well as a $1 million prize) — but I have added some language that might help clarify it for you.
The original article was incorrect. The language you added was not clarification but a correction to the original assertion that the Mega balls was the error. In fact, the error was with the white balls.
Thanks for fixing it so quickly.
lol, we'll just have to disagree on the definition of "incorrect" then. The original wording did not say the Mega Ball issue was the primary problem — it specifically stated (and still states) that it is in addition to the lottery's stated concerns. In any case, I'm glad to hear it's clearer now. Cheers.
The Virginia lottery website also mentions not be able to buy tickets all day a few days ago. This explains my 3 trip waste of time. Of course no notice to anyone until days after the event.
I have updated the news story based on further information provided to Lottery Post by the Virginia Lottery. We now have the exact number of affected (and possibly affected) tickets, as well as an important correction on the time permitted for refunds.
Thank You, Todd and Lottery Post Staff for caring enough to alert Virginia players before the draw tonight. Excellent work indeed.
All in all, it appears Virginia Lottery is handling the issue extremely well. Willing to honor any prizes won, plus refunding. Not sure what more they could do.
However, it seems a bad omen in regards to Just the Jackpot option. It's as if the glitch is a warning. Maybe I'm worrying about nothing, but my hunch is there will some disappointed players in the near future. I sincerely hope lotteries rethink Just the Jackpot or are willing to honor Match-5 too for goodwill. Wishful thinking, but hate to see players essentially get cheated due to not understanding JTJ (including the odds; Match-5 is 48X more likely) and/or being sold JTJ in error.
"Either way, something is wrong with the article and the drawing."
I only had to look at the title of the story and figured out $1 tickets with the numbers 71 to 75 were sold. What else could "Virginia Lottery wasn't quite ready for Mega Millions game changes" mean?
There is nothing in the article mentioning something was wrong with the MM drawing that wasn't done in Virginia. Maybe there are a few players who think MM is a Virginia Lottery only game and one or two might not known of the changes made and that's why the Lottery is offering refunds. For the millions that knew the price of a ticket went to $2 and the matrix changed, they would question getting $1 tickets, some with a number 71 to 75,
Simply Put: Tickets were Sold using the Old Matrix and the Old Price instead of the New Matrix and New Price!
The moral of this story is " Never wait for the last minute to purchase lottery tickets."
*** " He who hesitates is lost "- "A stitch in time saves nine."
Spot on! PA Lottery Millionaire Raffle 22 back in Jan-2016 sold 348 tickets in error after the Jan-2nd, 8 pm deadline with a draw date of Apr-14-2025.
https://www.palottery.state.pa.us/Draw-Games/Millionaire-Raffle/Raffle-22-Winners.aspx
From what I recall, some lotteries stop selling Mega Million and Powerball tickets after the cut-off time for the remainder of the night. Mainly to reduce player confusion as to what drawing they're participating in, but also to reduce chance of selling tickets after cut-off in error.
Roll out in NY is not glitch free either. I played midday number and Pick 4 playslips along with a Mega Millions playslip and did not get the Megamillions ticket; wasn't charged for it either (Upon realizing later in the day I didn't have the ticket I questioned whether or not I really played it or only thought I did). Later in the day, I went to a different retailer to play only a Megamillion playslip and it worked no problem. Just played my evening number and Pick 4 playslips along with a Megamillion playslip and same thing happened: got the numbers but no Megamillions ticket; also not charged, not on printed receipt. This was from a third retailer. (I am now certain that the midday no ticket was a real event). Weird.
Better yet, always check your tickets before you leave the store. Doing so will help to avoid a whole lot of
later on.
Now that is brilliant G.
Better,better yet- how about the words" please check your tickets or else " written in bold print at the top of the ticket.
I find that when I create habits for the process of buying tickets I make fewer mistakes. Checking my tickets becomes second nature.
Enjoy the games!
In your defense Todd with that article I totally agree with you. I don't know what could be a solution. The states that participate in the lotteries with the big games especially were well informed of the changes months ago.
You don't have to add any language.
This will teach people a lesson. However I also will blame the news media when the jackpots soar past 100 million and the news media will try to overdo the news reports.
All the people that bought tickets from that state should get comped regardless of human error. It's not the machines its the idiots that run the machines.
When was the last time you saw the media show any interest in a $100 million jackpot? Not only an irrelevant comment, a complete fallacy too. But let's pretend that they actually do stop everything to hype up a hundred million dollar jackpot...so what? How does that affect the fact that all the applicable states knew about this new matrix months ago and still, Virginia wasn't ready for the roll out? How does any media coverage of a now routine jackpot amount explain why all the other MUSL states got it right? This isn't the fault of the media, it isn't the fault of the players or any other entity you'd like to drag in to divvy up blame. Virginia lottery didn't do its job properly and MM should have made sure all its states were ready for the roll out. The buck stopped there. Allow the right people to accept responsibility.
It's a mess here in NM the old slips are still out. As a result, I got 3 qp last night.
And,many clerks can barely understand how to use the terminal.
Well all tickets were usable last night to win the jackpot and no one did. Just goes to show how difficult it is.
Better, better, better yet, n-g, a big sign above the door...
NOTICE!!!
If you don't check you tickets, and you lose $1,000,000 because you selected the JTJ box.
TOO BAD!!!
Ok and how about a lot of members on this site that gets overwhelmed for anyone who wants to hit a jackpot. What's irrelavent speaking my mind. VA lottery didn't do their job like they were supposed to. The media is ran by our govt and told what to say.
What are you talking about??? Which members on this site get overwhelmed by a jackpot?
The trouble with that sign G, is there are those folks who are afraid to meet the gaze of others, the " got change on you look from strangers "so they constantly looking down. That sign above the door might as well be a stuffed raccoon. My idea is better- put the warning on the ticket. But l see your point.
You're right. I wasn't thinking about the, "you got spare change?" perp walk in front of the local crack heads. But that does happen at the 7/11 up the street from my job in Baltimore. Which is why I only go there if the lottery machine in my regular store on the way to work is down for some reason.
Maybe they should put the sign on the back of the lottery machine instead. When was the last time you read the back of a lottery ticket?
Actually it says on the back of the play slips; It's your responsibility to make sure your ticket represents the numbers you selected and the drawings you wanted to enter.
...Neither the Lottery, nor Lottery retailers, will be responsible for printing errors.
But then, nobody reads the back of the play slips either. Oh, well...
They didn't purchase their tickets "last minute", if anything they bought them "too early" after the cut off time for the final old matrix drawing, but prior to the VA lottery having their POS terminals ready for the new game rules.