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Honest: Idaho Lottery retailers pass 4-month security audit

Idaho LotteryIdaho Lottery: Honest: Idaho Lottery retailers pass 4-month security audit
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BOISE, Idaho — Using undercover operatives and decoy high-tier winning tickets, the Idaho Lottery has concluded a four month investigation to protect the security and integrity of all its games. During the investigation, the Lottery evaluated cashing procedures of the decoy winning tickets at 128 of its 1150 retailers in 61 cities and towns across Idaho. The net result of the investigation showed that 100% of all Idaho Lottery retailers checked had met all of the security and integrity criteria.

"We believe protecting the security and integrity of our games is the highest priority for maintaining public confidence in our business," stated Jeff Anderson, Idaho Lottery Director. "This program was created specifically to protect our players and retailers from internal theft and fraud. The stores selected were a representative sample of all retail locations statewide. Our reputation for security and integrity remains unblemished."

The investigations began in April 2012. Idaho Lottery undercover operatives entered the retail locations and presented winning tickets for payment, ranging from $3 to $10,000 winners. These tickets were consistent in design and appearance of legitimate, current Idaho Lottery Scratch GamesTM. During the transactions, the retailer clerk's conduct was monitored to see if they understood the ticket redemption process, would assist the operative with Lottery questions, and to determine if any attempt to defraud the operative by retaining the ticket without providing a claim authorization receipt or by cashing the ticket and paying less than the value of the prize.

"The tickets presented for validation and claiming at all the stores looked and played like legitimate Idaho Lottery scratch tickets. When the clerk would scan one of the decoy tickets at a Lottery terminal, it triggered the audible "Winner, Winner!" tone, produced a "Claim at Lottery" receipt and advised the store clerk to tell the player, our operative, that the ticket needed to be claimed at the Lottery in Boise. The "Claim at Lottery" message indicates the ticket has a value of $600 or more." explained Anderson.

All of the Idaho Lottery retail locations checked during the investigation recognized the tickets as being high-tier winners. About 85% of them immediately instructed the operatives to sign the back of their ticket.

As the final step in this process, the Idaho Lottery will continue working with all of its retail partners and their employees on loss prevention programs to further maintain public confidence in all Idaho Lottery games.

"We work with our retailers every day, but the surest way for players to protect their prizes is to always sign the back of their tickets prior to presenting them for validation. This secures their ownership of the ticket," added Anderson. "Lottery tickets are bearer instruments and should be treated as cash. Whoever presents an unsigned ticket for payment is the owner of that ticket."

KMVT

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8 comments. Last comment 2 years ago by jamella724.
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Cletu$2's avatar - Lottery-050.jpg
S.E.Iowa
United States
Member #120509
December 21, 2011
534 Posts
Offline
Posted: September 17, 2012, 1:53 pm - IP Logged

Using undercover operatives and decoy high-tier winning tickets, the Idaho Lottery has concluded a four month investigation to protect the security and integrity of all its games. During the investigation, the Lottery evaluated cashing procedures of the decoy winning tickets at 128 of its 1150 retailers in 61 cities and towns across Idaho. The net result of the investigation showed that 100% of all Idaho Lottery retailers checked had met all of the security and integrity criteria.

"We believe protecting the security and integrity of our games is the highest priority for maintaining public confidence in our business," stated Jeff Anderson, Idaho Lottery Director. "This program was created specifically to protect our players and retailers from internal theft and fraud. The stores selected were a representative sample of all retail locations statewide. Our reputation for security and integrity remains unblemished."

The investigations began in April 2012. Idaho Lottery undercover operatives entered the retail locations and presented winning tickets for payment, ranging from $3 to $10,000 winners. These tickets were consistent in design and appearance of legitimate, current Idaho Lottery Scratch GamesTM. During the transactions, the retailer clerk's conduct was monitored to see if they understood the ticket redemption process, would assist the operative with Lottery questions, and to determine if any attempt to defraud the operative by retaining the ticket without providing a claim authorization receipt or by cashing the ticket and paying less than the value of the prize.

"The tickets presented for validation and claiming at all the stores looked and played like legitimate Idaho Lottery scratch tickets. When the clerk would scan one of the decoy tickets at a Lottery terminal, it triggered the audible "Winner, Winner!" tone, produced a "Claim at Lottery" receipt and advised the store clerk to tell the player, our operative, that the ticket needed to be claimed at the Lottery in Boise. The "Claim at Lottery" message indicates the ticket has a value of $600 or more." explained Anderson.

All of the Idaho Lottery retail locations checked during the investigation recognized the tickets as being high-tier winners. About 85% of them immediately instructed the operatives to sign the back of their ticket.

As the final step in this process, the Idaho Lottery will continue working with all of its retail partners and their employees on loss prevention programs to further maintain public confidence in all Idaho Lottery games.

"We work with our retailers every day, but the surest way for players to protect their prizes is to always sign the back of their tickets prior to presenting them for validation. This secures their ownership of the ticket," added Anderson. "Lottery tickets are bearer instruments and should be treated as cash. Whoever presents an unsigned ticket for payment is the owner of that ticket."

How would a $3 winning ticket be considered a "higher tier" winner?

When I was a boy I was told that anybody could become President; I'm beginning to believe it. ~Clarence Darrow

There ought to be one day - just one - when there is open season on senators. ~Will Rogers

    maringoman's avatar - kobold
    Massachusetts
    United States
    Member #37433
    April 14, 2006
    2206 Posts
    Offline
    Posted: September 17, 2012, 4:19 pm - IP Logged

    I'll bet they don't have many Patels over there haha lol

    It's a futile effort.

      HoLeeKau's avatar - YheaShea
      Idaho
      United States
      Member #94285
      July 17, 2010
      1706 Posts
      Offline
      Posted: September 17, 2012, 4:43 pm - IP Logged

      How would a $3 winning ticket be considered a "higher tier" winner?

      This IS Idaho.  Jester


        United States
        Member #111446
        May 25, 2011
        6323 Posts
        Offline
        Posted: September 17, 2012, 5:39 pm - IP Logged

        This IS Idaho.  Jester

        In Idaho $3 will go a lonnnnnnnnnnnng way.

        That would buy enough potatoes to last your family for at least a year.   Approve

          Avatar
          NY
          United States
          Member #23835
          October 16, 2005
          2874 Posts
          Offline
          Posted: September 17, 2012, 9:21 pm - IP Logged

          How would a $3 winning ticket be considered a "higher tier" winner?

          The article says the "operatives entered the retail locations and presented winning tickets for payment, ranging from $3 to $10,000 winners." It doesn't say they entered and presented a winning ticket ranging from $3 to $10,000.

          If you wanted to steal a winning ticket from a customer would you feel safe trying it when they only asked you to check a single ticket and it was a $10,000 winner? I'm assuming they went in with a mix that included one winning ticket worth more than $600 along with some losers and a ticket that was worth just a few bucks. If you really want to find out if they're going to cheat people you make it easy for them to cheat. Giving them a modest winner that they can pay out along with the one they'd want to keep for themselves is an easy way to do that. "Hey, congratulations. This one is only worth $3, but you won $50 with this one."

          I'm guessing that when people ask a clerk to check for them they're usually going to have several tickets, most of which will be losers, and the lottery agents doing the testing would want to look like a typical customer.

            LottoGuyBC's avatar - Lottery-050.jpg
            British Columbia
            Canada
            Member #116105
            September 4, 2011
            3670 Posts
            Offline
            Posted: September 18, 2012, 11:20 am - IP Logged

            In Idaho $3 will go a lonnnnnnnnnnnng way.

            That would buy enough potatoes to last your family for at least a year.   Approve

            "You have to be in it to win it!"


              United States
              Member #111446
              May 25, 2011
              6323 Posts
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              Posted: September 19, 2012, 9:24 am - IP Logged

                Avatar
                Texas
                United States
                Member #132460
                September 4, 2012
                483 Posts
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                Posted: September 21, 2012, 10:28 am - IP Logged

                It is so nice to know that the Idaho lottery retailers passed the security and integrity criteria.  At least, people would be secure of the integrity of the lottery games.  I just hope that every lottery retailers across United States will aslo pass the security and integrity criteria.