This applies to difficult people at work too. I wish I read this 2 years ago. I had a bad reaction to someone in authority who was mean and very difficult. By making a decision based on HIS bad act, I only hurt myself.   To anyone who is reading this, sometimes making the best of what you've got is a better solution, if only temporary, but it's not always easy to stop and remember all the words of wisdom in tough situations. Stop, breathe, go in the restroom, look in the mirror, smile, hug yourself, say "he's the jerk, not me" and then go back and do your job, knowing it's not about you, it's about his personal unhappiness.

Nancy - like counting to a 100 (slowly)