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Clearing Your Cache May Fix Page Problems

Clearing your cache to try and fix page errors

Every time you visit a Web page, your browser saves the contents of the page, as well as all the images and other files that are necessary to make it work.  Then, when you re-visit the same page, it uses the saved files for that page, because it's quicker than having to download them again.

That's why the second time you visit a Web page is almost always quicker than the first time you visit it.

The storage place where everything is saved is called the cache (sounds like "cash").

The problem is that on occasion Lottery Post has new versions of important files, but your computer is still trying to use the ones that are stored in your cache.  The result is that the web page does not operate properly, and you may get error messages.  The solution is to clear all of the saved files from your cache.  Then, the next time you visit a web page, your computer is forced to download new versions of all the files, and everything works like it should.

Clearing out your cache of temporary Internet files will NOT damage your computer or hamper your web browsing. In fact, it's a good practice to clear out your cache once a week — just like changing the oil in your car:  it's good, healthy maintenance.

If you don't know the version of the browser your using, select "Help" and then "About".

Scroll down to locate your browser's instructions on clearing your cache.

Microsoft Edge

  • Open the Clear Browsing Data window by pressing Ctrl+Shift+Delete on your keyboard. (Hold down the Ctrl and Shift keys, and while holding them down press the Del [Delete] key.)
  • Place a checkmark next to Cached data and Files, and clear the checkmarks from anything that you do not wish to clear.
  • Make sure Cookies and saved website data does NOT have a checkmark next to it, or you will get logged off from Lottery Post.
  • Click the Clear button.
  • After the cached is cleared, if the Clear browsing data window is still open, click anywhere inside the Edge browser window to close it.

Microsoft Internet Explorer 10 or 11 (IE10 or IE11)

  • Open the Delete Browsing History window by pressing Ctrl+Shift+Delete on your keyboard. (Hold down the Ctrl and Shift keys, and while holding them down press the Del [Delete] key.)
  • Place a checkmark next to Temporary Internet files and website files, and clear the checkmarks from anything that you do not wish to clear.
  • Make sure Cookies and website data does NOT have a checkmark next to it, or you will get logged off from Lottery Post.
  • Click the Delete button.
  • The Delete Browsing History window will automatically close.

Microsoft Internet Explorer 9 (IE9)

  • From within the IE9 web browser, click the "gear" icon (Tools), select the Safety sub-menu, and then select the Delete Browsing History... item.
  • Or, instead of clicking the "gear" icon and menu options, you can get to that same option by simply pressing Ctrl+Shift+Delete on your keyboard.
  • Place a checkmark next to Temporary Internet Files, and clear the checkmarks from anything that you do not wish to clear.
  • Make sure Cookies does NOT have a checkmark next to it, or you will get logged off from Lottery Post.
  • Click the Delete button.
  • Your computer may take a moment to finish, but you are returned to your browsing session automatically.

Microsoft Internet Explorer 8 (IE8)

  • From within the IE8 web browser, click the Safety button in the upper-right of the window.
  • If you have enabled the icon-only view on the toolbar, look for the icon that looks like a shield.  The button may also be available by clicking the double-right arrow ("»").
  • Select Delete Browsing History... from the drop-down Safety menu.
  • Place a checkmark next to Temporary Internet Files, and clear the checkmarks from anything that you do not wish to clear.
  • Make sure Cookies does NOT have a checkmark next to it, or you will get logged off from Lottery Post.
  • Click the Delete button.
  • Your computer may take a moment to finish, but you are returned to your browsing session automatically.

Google Chrome

  • Open the Clear browsing data window either by pressing Ctrl+Shift+Del on your keyboard, or by using the menu option shown in the image below.
  • Place a checkmark next to Cached images and files, and clear the checkmarks from anything that you do not wish to clear. 
  • Make sure Delete cookies does NOT have a checkmark next to it, or you will get logged off from Lottery Post.
  • Change "Clear data from this period" to Everything.
  • Click the Clear Browsing Data button.
  • You can close the Settings tab once the cache is cleared.

Firefox

  • Open the Clear Recent History window by pressing Ctrl+Shift+Delete on your keyboard. (Hold down the Ctrl and Shift keys, and while holding them down press the Del [Delete] key.)
  • Set the Time range to clear option to Everything.
  • If the Details panel is not visible, click the arrow button to open it.
  • Place a checkmark next to Cache, and clear the checkmarks from anything that you do not wish to clear.
  • Make sure Cookies does NOT have a checkmark next to it, or you will get logged off from Lottery Post.
  • Click the Clear Now button.
  • The Clear Recent History window will automatically close after the cached is cleared.

Opera 10.x

  • Click the red Menu button/link in the upper-left part of the Opera window.
  • Click Settings in the menu, and you'll see a sub-menu of options.
  • Click Delete Private Data... in the sub-menu of choices.
  • Expand the Detailed Options section by clicking the arrow.  This shows you what will be deleted.  Be sure Delete entire cache is selected, and clear the checkmarks from anything that you do not wish to clear.
  • Make sure Delete all cookies does NOT have a checkmark next to it, or you will get logged off from Lottery Post.
  • Click the Delete button.
  • The window automatically closes once the cache is cleared.

Safari (for Mac or PC, all versions)

  • If you have Safari for Windows, click the Edit menu and choose Empty Cache.
  • If you have Safari for Mac, click the Safari menu and choose Empty Cache.
  • In the warning dialog that appears, click Empty.
  • Your computer may pause for a moment to delete everything, but Safari generally clears the cache very quickly.

iOS devices — iPhone, iPad, iPod Touch

  • From your device's Home page click the Settings icon.
  • Select Safari from the list of possible Settings.
  • In the Safari settings panel, click the Clear Cache button.
  • Confirm you wish to clear the cache by clicking Clear.
  • Click the Home button on your device to exit Settings.

Android devices

  • Open your browser (Chrome).
  • Select the Menu icon, or press the Menu button on your device.. 
  • Select Settings.
  • Select the Privacy option.
  • Select the Clear Cache option, which may be labeled as Clear Browsing Data near the top.
  • Make sure the Clear the cache option is checkmarked, but you may wish to clear the checkmark on the cookies option, because clearing the cookies will force you to log off from Lottery Post.
  • Click the Clear button to complete the process.