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Colo. Lottery apologizes for $100 e-mail

Jun 13, 2009, 8:19 am

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Colorado LotteryColorado Lottery: Colo. Lottery apologizes for $100 e-mail

You did not — NOT — win $100.

"Go back to jail." "Luxury Tax (Pay $100)."

For people who subscribe to the Colorado Lottery's MyLottery online site, Tuesday was like a bad roll of Monopoly dice.

On Tuesday, the Colorado Lottery sent out 3,700 e-mails to MyLottery subscribers telling them they had won $100.

"Thank you for taking the time and providing us with your feedback on potential drawing games," the e-mail read. "Your opinions are important to us. Congratulations! You are a winner. You have won $100!"

The problem was, they didn't.

The e-mail was a blunder.

"Obviously, this is a mistake," said Erika Gonzalez, spokesperson for the Colorado Lottery. "We didn't intend for this to upset anyone."

The Colorado Lottery did intend to reward 20 people for filling out a survey on the MyLottery site.

About a month ago, the Lottery told the 45,000 MyLottery subscribers that it was conducting the survey.

From the first 275 respondents, a drawing was held to select 20 $100 winners.

But the e-mail system "grabbed" the e-mail before it was ready and began transmitting it to all 45,000 MyLottery subscribers, said Gonzalez.

Luckily, Gonzalez said, the mistake was caught within five minutes. Only 3,700 of the e-mails went out.

Many who received the notification thought it was a scam, Gonzalez said.

They hadn't filled out a survey and were highly suspicious. Even some people who had filled out the survey were skeptical because in order to collect the $100, they had to click on a link and provide mailing information. But when they clicked, nothing happened.

The e-mail's formatting wasn't completed before it went out, and so there was no form to fill out once folks did click on the link.

Still, the mistake has not caused an uproar, said Gonzalez. "They aren't storming the gates," she said. "The vast majority thought it was an error. They were concerned they were being scammed."

Within a short time Tuesday, the Colorado Lottery sent out an e-mail telling the 3,700 recipients that the first e-mail was in error.

"Please disregard any notice from the Colorado Lottery about having been chosen as a drawing winner for participation in a research study," it said, adding that the 20 winners would be notified in a separate e-mail.

On the bright side, said Gonzalez, two of the actual winners were among the 3,700 who received the initial notification.

"It is a bad thing when something like this happens," she said, "and we are very sorry for it."

Thanks to truesee for the tip.

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6 comments. Last comment 13 years ago by truecritic.
Page 1 of 1

United States
Member #65901
October 10, 2008
14 Posts

Lottery Error in your Favor: Collect $100

hahaha Party

    Jack-C's avatar - us
    San Diego, CA
    United States
    Member #61465
    May 24, 2008
    28146 Posts

    Lottery Error in your Favor: Collect $100

    hahaha Party


    I Agree!

      Tenaj's avatar - michellea
      Charlotte NC
      United States
      Member #17405
      June 18, 2005
      4073 Posts

      What were the odds that two people were actually winners from the 3,700 sent.  OK you got 20 winners within 45,000.  3,700 were sent out, what are the odds.


        bashley572's avatar - starwars14
        West Side of Sunny Florida
        United States
        Member #55046
        September 8, 2007
        3371 Posts

        the SMART thing for them to do is PAY UP!! Pay all the people who received the e-mail and they comeout on top.  They couldn't BUY better PR!!  The total amount of money is a drop in the bucket of there ad buget.

        Money won is twice as good as money earned!

          KY Floyd's avatar - sunflowers avatar.jpg
          United States
          Member #23834
          October 16, 2005
          4560 Posts

          Why should they pay people for recieving an unintentional email? Especially since most of those people didn't even bother to take the survey.

          "But the e-mail system "grabbed" the e-mail before it was ready andbegan transmitting it to all 45,000 MyLottery subscribers, saidGonzalez."

          Huh? Seems a lot more likely that somebody accidentally "clicked" the send button before it was ready.

            truecritic's avatar - PirateTreasure
            United States
            Member #22394
            September 24, 2005
            1583 Posts

            HeHeHe...suppose it was reverse and they sent out emails saying those people OWED $100.  Would everyone be so anxious to insist the people pay up?