|Posted: July 12, 2005, 9:11 am - IP Logged|
I have edited out Greeneyes e-mail address from your message, as I'm sure Greeneyes wouldn't want it posted on the public forums.
If Greeneyes is seeing this message, then I need to know more information about what's happening on the offending computer if I am to give some advice. There are literally 10,000 different things that could be wrong.
For example, are you able to login? Do you get an error message? What do you see on the screen? Etc., etc., etc.
If the answer is "I can't login" or "there's an error message", that doesn't give enough detail to track down a problem.
A good example of reporting a problem is: