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Warning about PA Self-Service Machines

Topic closed. 5 replies. Last post 10 years ago by TheGameGrl.

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Delaware
United States
Member #30273
January 14, 2006
494 Posts
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Posted: January 31, 2007, 11:05 pm - IP Logged

Tonight I used a self-service machine to check a ticket I knew was a winner so I could use it to buy another ticket. For those of you unfamiliar with the machines, you can insert money or winning tickets to get credits to buy other tickets. If its not a winner it spits it back out. Tonight, at the store I usually go to, the machine malfunctioned and ate the winning ticket. The store clerk was unable to open the machine to get it out and told me to come back tomorrow to retrieve it. Since it was not a quick pick, I was able to identify the ticket. It means I have to take an extra trip to PA to get my ticket back.

Is it really worth the drive? Probably not. But I am not going to walk away from it. I will post what happens tomorrow. I'm not going to bother reporting it to the PA lottery itself because they really couldn't care less and they are well aware of the constant malfunctions of the self service machines. Once before it ate my ticket but the manager opened the machine and got it out, only to have the machine break down completely. Stores that have self service machines have small machines to cash tickets only and cannot print numbers games tickets.

Once I resolve this matter, I intend to stop purchasing PA tickets outright. That means everything including scratch-offs. PA is the furthest drive for me to get tickets (of the surrounding states) and putting up with constant malfunctions makes it not worth the effort. I'm not calling for a boycott, but I urge you to NOT use the self-service machines as they are prone to constant breakdowns. According to the store clerk, the machine malfunctions several times per month.

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    Chief Bottle Washer
    New Jersey
    United States
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    May 31, 2000
    23260 Posts
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    Posted: January 31, 2007, 11:27 pm - IP Logged

    Thank you for the warning.  I hope Pennsylvania is not "cheaping out" on their machines, as it sounds like they are doing.

     

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      United States
      Member #379
      June 5, 2002
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      Posted: February 1, 2007, 9:47 am - IP Logged

      Tonight I used a self-service machine to check a ticket I knew was a winner so I could use it to buy another ticket. For those of you unfamiliar with the machines, you can insert money or winning tickets to get credits to buy other tickets. If its not a winner it spits it back out. Tonight, at the store I usually go to, the machine malfunctioned and ate the winning ticket. The store clerk was unable to open the machine to get it out and told me to come back tomorrow to retrieve it. Since it was not a quick pick, I was able to identify the ticket. It means I have to take an extra trip to PA to get my ticket back.

      Is it really worth the drive? Probably not. But I am not going to walk away from it. I will post what happens tomorrow. I'm not going to bother reporting it to the PA lottery itself because they really couldn't care less and they are well aware of the constant malfunctions of the self service machines. Once before it ate my ticket but the manager opened the machine and got it out, only to have the machine break down completely. Stores that have self service machines have small machines to cash tickets only and cannot print numbers games tickets.

      Once I resolve this matter, I intend to stop purchasing PA tickets outright. That means everything including scratch-offs. PA is the furthest drive for me to get tickets (of the surrounding states) and putting up with constant malfunctions makes it not worth the effort. I'm not calling for a boycott, but I urge you to NOT use the self-service machines as they are prone to constant breakdowns. According to the store clerk, the machine malfunctions several times per month.

      NOW you plan to stop buying Pennsylvania tickets. After the boycott of Lucky for Life ended last week.

      Do you play video slots in Delaware?

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        Delaware
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        Member #30273
        January 14, 2006
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        Posted: February 1, 2007, 10:49 am - IP Logged

        NOW you plan to stop buying Pennsylvania tickets. After the boycott of Lucky for Life ended last week.

        Do you play video slots in Delaware?

        My Dear Cash,

        You're confused. There was never a boycott of Lucky for Life. Only you, my dear. Only you.

        As for the Delaware slots, I tend to avoid those places like the plague. They are full of mostly seniors blowing their social security and pension checks. Also, the security tends to be quite lax, and there are regular muggings in the parking lots. Delaware Park particularly seems to have a lot of problems in this area. Delaware Park also recently had an incident where the police evacuated the gaming floor due to some kind of fight, wouldn't left people cash out their machines. People returned to find out that their money was gone from the machines. This received very little publication in the local media (can't annoy the advertisers).

        At one time, I used to go to one of them to use their change counters when my spare change bucket would fill up. I would take whatever spare change was left from that and put it in a random slot. One time I won $1000 off 50 cents. Once I discovered Commerce Bank has free coin counters in all their branches (no fee even for non-customers), I started going there instead.

        On that same note, I drove through Atlantic City once, saw what a dump it is, and left without going into the casinos. Never went back.

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          Delaware
          United States
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          January 14, 2006
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          Posted: February 1, 2007, 11:30 pm - IP Logged

          UPDATE

          I got my tickets back and cashed them at another store. Thus ends my PA lottery purchases. With Lucky for Life having ended, my other favorite game became Cash 5. Although I do not care for it as much, my Cash 5 dollars are now going to MD Bonus Match 5. The number field is the same (5 of 39), but you need to match 3 of 5 (with or without the bonus ball), however, you get 3 plays for $2 so that part is nice. The best part for me is a roundtrip to the nearest store is less than 1/2 the distance of the PA trip.

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            A long and winding road
            United States
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            June 10, 2005
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            Posted: February 2, 2007, 11:35 pm - IP Logged

            rdc, Thank you for sharing your experience and the end result. Its true that the self serve machines are more often then not, unreliable. These are primarily due to the poor care taken by the vendor to make sure they are serviced and given maintenance upkeep. A simple weekly cleaning and security test to make sure the drop shoot is clear , money taker isnt malfuntioning and test the card reader.  The instant tickets are the worst. It often slices the tickets incorrectly so you get voided tickets before you can even scratch them off. THe ONE positive about these self serves is: you can stand there without tying up a line and pick your 3 digit or 4 digitplays.  I use that feature when I have various play numbers. I wasnt aware that it did ticket credits though....I;ll have to check that feature out sometime when I have a winning ticket. That is new info to learn by! So thanks for that tidbit. :)

            ~~Is it true, Is it kind,Is it necessary. ~~~

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