|Posted: March 8, 2009, 10:48 am - IP Logged|
I think the answer is right here in front of you, after being told to come back later when the store was to have the cash, they should have had the cash, no if's and's or but's. That is where the problem is. That store and it's manager has a lot to learn about "Customer Service". My advice to you is to take your lottery business elsewhere. But before you do, make this store and it's manager pay up as they promised to do.
Complain to the Lottery Headquarters, (fat chance they will do anything) unless enough people complain, about what happened to you.
I have been in this situation many times when I worked in New Jersey and purchased my daily numbers game tickets and lottery tickets during the day (at lunch time) and before I left to go home at night. I live in New York, at the time I worked in New Jersey and played the New Jersey games.
I often hit the daily numbers games, Pick-3 and Pick-4.
Those times when I hit the Pick-3 when they didn't have the cash on hand say "lunch time" I was told to come back later when they had the cash on hand. That little "Gift Shop" in a hotel always had the money when I came back, and it was because I was a regular and bringing business to them and they didn't want to lose that business.
The bottom line, any place you go and do business, get to know the people the manager etc., and when they make you a promise, hold them to it.