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Casino Employee Use of 'RESET" button earns $1M Fine by NGC

Topic closed. 9 replies. Last post 3 years ago by eddessaknight.

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eddessaknight's avatar - nw paladin.jpg
LAS VEGAS
United States
Member #47729
November 22, 2006
4501 Posts
Online
Posted: February 14, 2014, 3:07 pm - IP Logged

Peppermill Casino owners agree to $1 million fine over use of slot machine ‘reset’ key

Owners of the Peppermill Casino in Reno agreed to pay a $1 million fine to state gaming regulators after an employee was caught using a common slot machine “reset” key on games operated by competing Nevada casinos
'Reset' type botton was capable of changing display number on roulette carousel operations in @ other casino properties in the past.
Not always quite a FAIRGAME is it?
Fortuna
EddessaKnight
    sully16's avatar - sharan
    Ringleader
    Michigan
    United States
    Member #81740
    October 28, 2009
    40518 Posts
    Online
    Posted: February 14, 2014, 7:55 pm - IP Logged

    Peppermill Casino owners agree to $1 million fine over use of slot machine ‘reset’ key

    Owners of the Peppermill Casino in Reno agreed to pay a $1 million fine to state gaming regulators after an employee was caught using a common slot machine “reset” key on games operated by competing Nevada casinos
    'Reset' type botton was capable of changing display number on roulette carousel operations in @ other casino properties in the past.
    Not always quite a FAIRGAME is it?
    Fortuna
    EddessaKnight

    No, sure isn't.

    Did you exchange a walk on part in the war ?

    For a lead role in a cage?

     

                                                From Pink Floyd's " Wish you were here"

      Jani Norman's avatar - fiftyways
      OHIO
      United States
      Member #4164
      March 27, 2004
      14586 Posts
      Offline
      Posted: February 14, 2014, 8:00 pm - IP Logged

      Peppermill Casino owners agree to $1 million fine over use of slot machine ‘reset’ key

      Owners of the Peppermill Casino in Reno agreed to pay a $1 million fine to state gaming regulators after an employee was caught using a common slot machine “reset” key on games operated by competing Nevada casinos
      'Reset' type botton was capable of changing display number on roulette carousel operations in @ other casino properties in the past.
      Not always quite a FAIRGAME is it?
      Fortuna
      EddessaKnight

      It's always nice to hear when they get caught doing wrong, they think they will never get caught cheating.

      "I am what I am by the grace of God."

      Kitfany

      http://www.ohiolottery.com/

        eddessaknight's avatar - nw paladin.jpg
        LAS VEGAS
        United States
        Member #47729
        November 22, 2006
        4501 Posts
        Online
        Posted: February 15, 2014, 7:11 pm - IP Logged

        It's always nice to hear when they get caught doing wrong, they think they will never get caught cheating.

        I Agree!

        Hi Jan, et al-

        Most games are carefully  constructed to propel visitors toward disaster, most players are in freefall. Naïve, unsuspecting, they have no defense and if the games were on the straight & level why would the operators employ maniplulative & contermeasure tactics ???

        The only reliable way to predict the future is to create it & the game operators accomplish this by first offering a losing proposition (often refered to as a licesene to steal) & if the negative odds doesn't do the job there is always the game manipulation or cheating option.

        L@@K, If interested, I will reveal further on actual strategies even State lotteriery operators use to keep innocent in the dark......

         

        'Te Es Non Carbonrundom Illegitmum.'
        Don't let the s grind you down :-)

         

        Fortuna

        EddessaKnight

          Coin Toss's avatar - shape barbed.jpg
          Zeta Reticuli Star System
          United States
          Member #30470
          January 17, 2006
          10353 Posts
          Offline
          Posted: February 15, 2014, 8:52 pm - IP Logged

          They were nuts to risk losing their license over something like this.

          When video poker got to the point that machines in different locations could all be networked to build jackpots up a company in Vegas had a slot route of poker machines in bars only.

          For a long time no one had ever hit a royal. That triggered an investigation and it was discovered that those machines were programmed never to hit a royal.

          Those who run the lotteries love it when players look for consistency in something that's designed not to have any.

          Lep

          There is one and only one 'proven' system, and that is to book the action. No matter the game, let the players pick their own losers.

            sully16's avatar - sharan
            Ringleader
            Michigan
            United States
            Member #81740
            October 28, 2009
            40518 Posts
            Online
            Posted: February 16, 2014, 7:41 am - IP Logged

            They were nuts to risk losing their license over something like this.

            When video poker got to the point that machines in different locations could all be networked to build jackpots up a company in Vegas had a slot route of poker machines in bars only.

            For a long time no one had ever hit a royal. That triggered an investigation and it was discovered that those machines were programmed never to hit a royal.

            It's a dirty rotten shame that a business with the odds of being the winner, has to cheat.

            Did you exchange a walk on part in the war ?

            For a lead role in a cage?

             

                                                        From Pink Floyd's " Wish you were here"

              eddessaknight's avatar - nw paladin.jpg
              LAS VEGAS
              United States
              Member #47729
              November 22, 2006
              4501 Posts
              Online
              Posted: February 16, 2014, 4:20 pm - IP Logged

              They were nuts to risk losing their license over something like this.

              When video poker got to the point that machines in different locations could all be networked to build jackpots up a company in Vegas had a slot route of poker machines in bars only.

              For a long time no one had ever hit a royal. That triggered an investigation and it was discovered that those machines were programmed never to hit a royal.

              Coin Toss, et al-

              As always, I do appreciate your professional insider's candid view,Coin. Seems like your slot example demonstraes what could be happening again with exessively overdue Lion Share Slot

              "Those who run the lotteries love it when players look for consistency in something that's designed not to have any." ~CT

              To preserve the player's losing expectation, all game operators have sub rosa 'tricks of the trade' - this assures the non- consistency factor. This applies to some sanctamonious State Lottery Commissons. All procedures are carefully calculated to meet a specific net gain @ the expense of the unwary players.

              "Blessed Saint Leibowitz, keep 'em dreamin' down there..... ~Johnpn77

              FORTUNA

              EddessaKnight

                eddessaknight's avatar - nw paladin.jpg
                LAS VEGAS
                United States
                Member #47729
                November 22, 2006
                4501 Posts
                Online
                Posted: February 22, 2014, 4:39 pm - IP Logged

                Coin Toss, et al-

                As always, I do appreciate your professional insider's candid view,Coin. Seems like your slot example demonstraes what could be happening again with exessively overdue Lion Share Slot

                "Those who run the lotteries love it when players look for consistency in something that's designed not to have any." ~CT

                To preserve the player's losing expectation, all game operators have sub rosa 'tricks of the trade' - this assures the non- consistency factor. This applies to some sanctamonious State Lottery Commissons. All procedures are carefully calculated to meet a specific net gain @ the expense of the unwary players.

                "Blessed Saint Leibowitz, keep 'em dreamin' down there..... ~Johnpn77

                FORTUNA

                EddessaKnight

                `

                  eddessaknight's avatar - nw paladin.jpg
                  LAS VEGAS
                  United States
                  Member #47729
                  November 22, 2006
                  4501 Posts
                  Online
                  Posted: March 13, 2014, 5:22 pm - IP Logged

                  Coin Toss, et al-

                  As always, I do appreciate your professional insider's candid view,Coin. Seems like your slot example demonstraes what could be happening again with exessively overdue Lion Share Slot

                  "Those who run the lotteries love it when players look for consistency in something that's designed not to have any." ~CT

                  To preserve the player's losing expectation, all game operators have sub rosa 'tricks of the trade' - this assures the non- consistency factor. This applies to some sanctamonious State Lottery Commissons. All procedures are carefully calculated to meet a specific net gain @ the expense of the unwary players.

                  "Blessed Saint Leibowitz, keep 'em dreamin' down there..... ~Johnpn77

                  FORTUNA

                  EddessaKnight

                  Slot machine keys available online —continuing ......

                  #2342 The Key Issue

                   

                  By HOWARD STUTZ
                  LAS VEGAS REVIEW-JOURNAL

                  Common slot machine reset keys — identical to one that caused a Reno casino to be hit with a $1 million gaming fine — are easily found for sale on various Internet sites.

                  How simple?

                  The Las Vegas Review-Journal purchased two of the keys — often referred to as the 2341 slot machine reset/attendant key — from an eBay seller in Winona, Minn., for $12.44, including shipping and handling.

                  But was the transaction a waste of money?

                  The key is a common tool used by slot machine technicians to gather information or

                  reset a game following verification of a large jackpot. Most keys are generic and work on slot machines of all manufacturers.

                  The key lets someone with intricate knowledge of a typical slot machine’s inner workings to view hold percentage settings, game history, and payouts on the game’s screen. Gaming regulators require that 30 different technical standards be displayed when the 2341 key is inserted on the side of a slot machine.

                  But the key can’t alter a game’s outcome — it won’t line up three sevens or program a jackpot.

                  “This key cannot access the brain box of a slot machine,” Gaming Control Board Chairman A.G. Burnett told the Nevada Gaming Commission on Feb. 20. That day, the panel accepted the seven-figure fine paid by the Peppermill Casino after an employee was caught using a 2341 key to steal proprietary information, such as slot machine hold percentages, from 11 rival Northern Nevada casinos.

                  Jim Barbee, chief of the Control Board’s technology division, said state regulations require a casino to perform some level of hardware or software change to alter a game’s odds. That task involves opening a slot machine to get into its inner workings.

                  The 2341 key can’t do that.

                  “That requires a whole different key that has to be signed out from security,” Barbee said. “There are various levels of security to get in there. The 2341 key cannot impact the game itself.”

                  ‘THE ALLEN WRENCH’ OF GAMING

                  Slot machine reset keys were considered an innocuous gaming industry tool until the Peppermill situation.

                  One 2341 key can be used on slot machines manufactured by International Game Technology, Bally Technologies, WMS Industries, and others.

                  “It’s kind of like the Allen wrench of gaming industry,” IGT Product Management Director Jacob Lanning said. “It’s useful to the operator. But beyond that, I’m not real sure what other use it could have.”

                  During the Peppermill hearing, Gaming Commissioner Tony Alamo Jr. said he was astounded to learn “70 to 75 percent of all the machines in Nevada choose this same key. In fact, some manufacturers are 100 percent.”

                  Barbee said slot machines are shipped to casinos with care packages, which are backup equipment and material including components for the machines. The packages often contain four 2341 keys. At the Control Board’s equipment testing laboratory, Barbee displayed a coffee can with several dozen 2341 keys.

                  The key, he said, has been in use for decades.

                  “A casino might have 1,500 or 2,000 slot machines,” Barbee said. “Multiply that by four. There are a lot of keys out there.”

                  So it wasn’t a surprise that Ryan Tors, a corporate analyst for the Peppermill, owned a 2341 key.

                  With the Peppermill management’s full knowledge and support, Tors used the key to access rival slot machines at the Grand Sierra last summer. However, he was caught by the casino’s security. A subsequent Control Board investigation discovered that Tors had been gathering information since 2011 from 10 other Northern Nevada casinos.

                  The three-count complaint said the Peppermill was operating unsuitably and the casino agreed to pay the $1 million fine. Las Vegas gaming attorney Frank Schreck told the Gaming Commission the Peppermill never used the slot machine information “to gain a competitive advantage. It was to satisfy curiosity.”

                  The action also wasn’t criminal. Schreck said the Washoe County district attorney’s office reviewed the case and declined to charge Tors and the Peppermill criminally.

                  But would it be illegal if a customer used a 2341 key on a Nevada casino floor?

                  No, Burnett said.

                  If caught, however, he said the casino should escort the patron out of the property.

                  KEYS FOR SALE ABOUND ONLINE

                  It’s not illegal to sell the 2341 keys online, nor is it illegal to purchase them.

                  The Peppermill events brought increased attention to the 2341 key and their availability to the public.

                  Last week, eBay had 11 listings for 2341 keys.

                  The operator of Tuohy Media, which sold the 2341 keys to the Review-Journal, declined a phone interview request. In an email exchange, the Tuohy Media operator explained what the keys were used for but wouldn’t say how he obtained them or why he was selling them.

                  Burnett said the Control Board has started looking into how the 2341 keys are getting online.

                  “We can’t police eBay, but we want to know how they got out there and who put them out there,” Burnett said. “It’s important that there be an understanding of what the keys can and can’t do.”

                  The Peppermill situation caused the Control Board to put out an industry notice Feb. 25 that told casino operators to more strictly control who has access to the 2341 keys.

                  In the notice, Control Board member Terry Johnson said the keys should be limited “to an authorized employee of the licensee and with the licensee’s own gaming establishment.”

                  Casino operators were also told to monitor their gaming devices more closely to ensure only authorized personnel are using the keys.

                  “This key is not to be used by nonemployees; make sure that your surveillance standards are up to par and that you (cite for trespassing) or 86 anyone who is caught using the key,” Burnett told the commission.

                  USE IN ‘JUDICIOUS MANNER’

                  Casino operators and slot machine manufacturers were reluctant to discuss the 2341 keys after the Peppermill incident.

                  Several casino companies declined requests to use a 2341 key purchased on eBay on a slot machine on their floor within security personnel and a state gaming agent present.

                  Bally Technologies officials declined to comment on the keys, citing the Peppermill situation.

                  Lanning said IGT provides the key to casino operators “to be used in a judicious manner.”

                  Lanning, who worked in slot operations at several Strip casinos, said he “didn’t see the value” of the key to a slot machine patron.

                  Burnett said slot machine manufacturers are concerned about the games’ integrity. The Peppermill matter “simply crossed the line.”

                  Barbee allowed the Review-Journal to test the key on slot machines from different companies in the Control Board’s lab in Las Vegas.

                  He doesn’t consider the key a risk to a slot machine’s integrity.

                  “Improper use could be a risk to the integrity of gaming in general,” Barbee said, “case in point, what happened recently with the Peppermill.”

                    eddessaknight's avatar - nw paladin.jpg
                    LAS VEGAS
                    United States
                    Member #47729
                    November 22, 2006
                    4501 Posts
                    Online
                    Posted: April 10, 2014, 6:58 pm - IP Logged

                    I Agree!

                    Hi Jan, et al-

                    Most games are carefully  constructed to propel visitors toward disaster, most players are in freefall. Naïve, unsuspecting, they have no defense and if the games were on the straight & level why would the operators employ maniplulative & contermeasure tactics ???

                    The only reliable way to predict the future is to create it & the game operators accomplish this by first offering a losing proposition (often refered to as a licesene to steal) & if the negative odds doesn't do the job there is always the game manipulation or cheating option.

                    L@@K, If interested, I will reveal further on actual strategies even State lotteriery operators use to keep innocent in the dark......

                     

                    'Te Es Non Carbonrundom Illegitmum.'
                    Don't let the s grind you down :-)

                     

                    Fortuna

                    EddessaKnight

                    `