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National Lottery UK Website

Topic closed. 5 replies. Last post 2 years ago by BobP.

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London
United Kingdom
Member #140684
March 24, 2013
566 Posts
Offline
Posted: October 22, 2014, 11:56 am - IP Logged

Hi Everyone!

I hope there are a couple of tech wizards on here who can assist me!

I am trying to log into my National Lottery account but I can't seem to access the website, I tried one of those website testers and it says that the website is online but I keep getting a 'unable to connect' error.

I haven't bought a ticket in like 6 months and I recently got a new laptop so maybe my anti-virus is blocking it for a strange reason?

I rang the help number on the lottery site and they said my account is fine and they didn't seem to help me much (I don't think they knew what was going on

Confused)

Any ideas?

Want to grab a couple of lines for the £150M JP!

Website: National-Lottery.co.uk

Anti-Virus = Norton & Malwarebytes

2016 Won/Lost

EuroMillions / Spent: £22 / Won £0 / Total -£22

UK Lotto / Spent: £4 / Won: £0 / Total: -£4

2016 Total: -£24

Jan: -£22 Feb: £0 ~ Mar: £0 ~ April: £0 ~ May: £0 ~ June: £0 ~ July: £2

 

EuroMillions = £2 Line / Played: x11 [old price] 

EuroMillions = £2.50 Line / Played: x0

UK Lotto = £2 Line / Played x2

    Avatar

    Canada
    Member #154380
    April 14, 2014
    57 Posts
    Offline
    Posted: October 22, 2014, 2:51 pm - IP Logged

    I can access the site OK. Try clearing all your cookies and web cache and then try again.

      Avatar
      London
      United Kingdom
      Member #140684
      March 24, 2013
      566 Posts
      Offline
      Posted: October 22, 2014, 4:22 pm - IP Logged

      No luck, nevermind.... I guess I will have to purchase some tickets from the shop!

      2016 Won/Lost

      EuroMillions / Spent: £22 / Won £0 / Total -£22

      UK Lotto / Spent: £4 / Won: £0 / Total: -£4

      2016 Total: -£24

      Jan: -£22 Feb: £0 ~ Mar: £0 ~ April: £0 ~ May: £0 ~ June: £0 ~ July: £2

       

      EuroMillions = £2 Line / Played: x11 [old price] 

      EuroMillions = £2.50 Line / Played: x0

      UK Lotto = £2 Line / Played x2

        Avatar
        London
        United Kingdom
        Member #140684
        March 24, 2013
        566 Posts
        Offline
        Posted: October 23, 2014, 9:40 am - IP Logged

        No luck getting the online to work, had to buy a ticket from the shop instead.

         

        Good luck to everyone playing on Friday!

        2016 Won/Lost

        EuroMillions / Spent: £22 / Won £0 / Total -£22

        UK Lotto / Spent: £4 / Won: £0 / Total: -£4

        2016 Total: -£24

        Jan: -£22 Feb: £0 ~ Mar: £0 ~ April: £0 ~ May: £0 ~ June: £0 ~ July: £2

         

        EuroMillions = £2 Line / Played: x11 [old price] 

        EuroMillions = £2.50 Line / Played: x0

        UK Lotto = £2 Line / Played x2

          savagegoose's avatar - ProfilePho
          adelaide sa
          Australia
          Member #37136
          April 11, 2006
          3300 Posts
          Offline
          Posted: October 26, 2014, 1:08 am - IP Logged

          do you still have your old computer? does it still  work on that?

          2014 = -1016; 2015= -1409; 2016 JAN = -106; FEB= -81; MAR= -131; APR= - 87: MAY= -91; JUN= -39; JUL=-134; AUG= -124; SEP = -123; OCT= -84  NOV=- 73 TOT= -3498

          keno historic = -2291 ; 2015= -603; 2016= JAN=-32, FEB= +12 , MAR= -86, APR = -77. MAY= -48, JUN= -29, JUL=-71; AUG = -52; SEPT= -43; OCT = +56 NOV = -33 TOT= -3297

            BobP's avatar - bobp avatar.png
            Dump Water Florida
            United States
            Member #380
            June 5, 2002
            3104 Posts
            Offline
            Posted: October 26, 2014, 7:23 am - IP Logged

            When this sort of thing happens there is a fair chance your ISP has been blocked.  For example someone else also using the same ISP attempted to hack the site so everyone using that ISP is blocked.  Do a search like: What's my isp, you should get a set like 100.100.10.100 ask UK lottery support to look into whether they are blocking your number.

            Suggest trying from a friend's machine, don't leave anything behind unless a very good friend.

            Try a free proxy tool like UltraSurf that masks your ISP with another.

            Some gambling sites cannot be accessed from other countries, sometimes when you select a country from a column it doesn't take and you get listed as being from an A country that's blocked.

            Or it it could be something stupid.

            BobP