[UPDATED] Arkansas Lottery claim center temporarily closed due to potential COVID-19 exposurePrev TopicNext Topic

• Kate

  

  Executive Dog Petter

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  March 17, 2020
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  Dec 3, 2020, 10:57 am

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  About 20 minutes ago, the Arkansas Lottery announced that it is immediately closing its claim center at 124 W. Capital Avenue in Little Rock due to a possible exposure to COVID-19.

  “Out of an abundance of caution, we are temporarily closing the Claim Center so it can be disinfected,” Director Eric Hagler said. “We apologize for any inconvenience this closure may cause, but the health and well-being of our employees and players is of utmost importance. We hope to re-open as soon as possible."

  This marks the second time this year that a potential exposure has shuttered the claim center.

  As this is a temporary closure, players who want to file a claim for a prize greater than $500 must mail in their winning ticket for the time being. Claimants must sign the back of their ticket, fill out a claim form found on the official Arkansas Lottery website, and make a copy of their valid photo ID. These contents should be mailed to Arkansas Scholarship Lottery, P.O. Box 3838, Little Rock, AR 72203.

  Prizes valued at $500 or less can be claimed at official lottery retailers.

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• Kate

  

  Executive Dog Petter

  California/New Jersey
  United States
  Member #205,179
  March 17, 2020
  96 Posts
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  Dec 7, 2020, 4:20 pm

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  UPDATE: About 20 minutes ago, the Arkansas Lottery announced that its claim center on W. Capitol Avenue in Little Rock has reopened with limited staff. Players should expect longer processing times in person due to staffing limitations.

  Players visiting the claim center must adhere to the following safety precautions released by the Lottery:

  •       Only one claimant allowed in the claim center at a time.
  •       Anyone entering the claim center must wear a mask or facial covering. Lottery employees handling claims will be wearing masks.
  •       The Lottery encourages winners to complete a claim form ahead of time and have all proper identification ready and on-hand prior to visiting the claim center. Claim forms will also be available outside the claim center door.

  The center is open Monday through Friday from 8:00 am to 4:30 pm. Claims must be submitted no later than 4:15 pm. Lottery tickets are sold on Monday, Wednesday and Friday from 8:00 am to 3:00 pm.

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