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Really need help! CPU Usage 100%!

Topic closed. 48 replies. Last post 12 years ago by konane.

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Greece
Member #2815
November 18, 2003
502 Posts
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Posted: August 22, 2004, 11:57 am - IP Logged
Quote: Originally posted by Todd on August 16, 2004



I can almost guarantee it's Zone Alarm.  That's one of the reasons I dumped it and went to Norton Internet Security, which I like a lot better.  It seems the longer it is installed, the more often it spikes your CPUs utilization.  Quite annoying.

The combination of Norton Internet Security plus AdAware will give you great protection, and Norton tools are perfectly integrated.  If you want to go a step further, you can add Norton SystemWorks.

After you install those, you can dump everything else.

My 2 cents!




Wep, I had this problem too with Zone Alarm and I gave it up too. AVG, Adaware, spybots and you are ready. Norton is ok too.

If you have something to do, at least do it well...


    United States
    Member #1003
    January 8, 2003
    169 Posts
    Offline
    Posted: August 22, 2004, 3:06 pm - IP Logged

    Any comments on Service Pack 2?  What to say to "Mr. Fix-It?"

    Went to Kim's site to "Highjack this"; anybody an expert on reading the log files as to what's good/bad?

    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
    C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
    C:\WINDOWS\MMKeybd.exe
    C:\WINDOWS\System32\Sktempdm.exe
    C:\Program Files\inKline Global\PC Booster\pcbooster.exe
    C:\WINDOWS\System32\Skdaemon.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\PrintKey2000\Printkey2000.exe
    C:\Program Files\BHODemon 2\BHODemon.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\WINDOWS\System32\taskmgr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\cisvc.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    C:\PROGRA~1\Iomega\System32\ActivityDisk.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SYSTEM32\spider.exe
    C:\PROGRA~1\WINZIP\winzip32.exe
    C:\Documents and Settings\Dad\Local Settings\Temp\HijackThis.exe
    C:\WINDOWS\notepad.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
    R3 - Default URLSearchHook is missing
    O1 - Hosts: 127.127.127.127 elite
    O2 - BHO: (no name) - {432D8C41-8586-11D8-997D-00C026232EB9} - C:\WINDOWS\bvm202.dll (disabled by BHODemon)
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: ohb - {4D568F0F-8AC9-40AB-88B7-415134C78777} - C:\WINDOWS\SYSTEM32\winb2s32.dll (disabled by BHODemon)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {68F7462A-ED10-78B8-8224-605508AB2E69} - C:\WINDOWS\SYSTEM32\how.dll (disabled by BHODemon)
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
    O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
    O4 - HKLM\..\Run: [Detect Kbd Daemon] SK2000DM.EXE
    O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\MMKeybd.exe
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [intdctrr] C:\WINDOWS\System32\idctup20.exe
    O4 - HKLM\..\Run: [PC Booster] C:\Program Files\inKline Global\PC Booster\pcbooster.exe
    O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
    O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Microsoft Office Fast Start.lnk = C:\Program Files\MSOffice\Office\FASTBOOT.EXE
    O4 - Global Startup: Microsoft Office Find Fast Indexer.lnk = C:\Program Files\MSOffice\Office\FINDFAST.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\MSOfficeXP\Office10\OSA.EXE
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
    O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
    O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
    O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MSOFFI~1\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
    O8 - Extra context menu item: Write a Review... - res://alxtb.dll/review.htm
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM (file missing)
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM (file missing)
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM (file missing)
    O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM (file missing)
    O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
    O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
    O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
    O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
    O17 - HKLM\System\CCS\Services\Tcpip\..\{28B918AF-14A9-4D6D-96CE-FB6BA36706C5}: NameServer = 205.152.37.23 205.152.144.23
    O17 - HKLM\System\CCS\Services\Tcpip\..\{51BA0F4D-9532-4EB7-9B40-DC74512754AF}: NameServer = 4.2.2.1,4.2.2.2

      konane's avatar - wallace
      Atlanta, GA
      United States
      Member #1265
      March 13, 2003
      3348 Posts
      Offline
      Posted: August 22, 2004, 3:49 pm - IP Logged

      If more knowledgeable people here can't find anything that should not be in that log, please go to http://pestpatrol.com/ for a free scan which should tell you if there is a malicious program on your hard drive.  Again, you have to buy the software for it to remove any problem it might find, however, the software is very effective.

      Another possibility is that Norton may be causing the problem by being in conflict with something you just downloaded.  I personally have had exceedingly bad experiences with Norton and would not run it if it were the only virus software that existed.  Recently had someone else tell me that their computer ran much slower with it installed, and their motherboard and processor were much faster than mine.  Thirdly, have a friend who bought a Dell which had a free Norton trial onboard and had to get a level 3 tech at the DSL provider to talk him through removing it completely before his DSL software could be set up ... the tech told him he loathed Norton because it was problematic.  He'd heard same from me and runs another kind of virus software now.

      See if Pest Patrol free scan finds anything.  If not then uninstall your last software installations one by one and see if you puter runs any faster after each uninstall and reboot to hopefully backtrack where it was running fine. 

      BTW My task manager runs typically from 2%-8% with an occasional quick spike up and back down, and run virus software and lots of programs pinned to start up all the time.

      Good luck to everyone!


        United States
        Member #1003
        January 8, 2003
        169 Posts
        Offline
        Posted: August 22, 2004, 6:37 pm - IP Logged

        Thanks to everyone who has responded.

        konane, I'm going to try your suggestion.  I'll keep you POSTED!


          United States
          Member #1003
          January 8, 2003
          169 Posts
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          Posted: August 22, 2004, 9:02 pm - IP Logged

          Well, I took everything off, but it didn't help.  (Figured I could take it all off, see if it worked better, then add back ... to no avail.)

          Anybody else have a suggestion?  (Please?)  I'll try anything to get my computer back!!

            konane's avatar - wallace
            Atlanta, GA
            United States
            Member #1265
            March 13, 2003
            3348 Posts
            Offline
            Posted: August 22, 2004, 9:21 pm - IP Logged

            You may wish to try this to check if a sector of one of your memory sticks (RAM) may have gone bad.  Don't know if it would cause the problem you're having, but have dealt with bad memory (new stick) when putting together this computer so it is a possibility.  Good Luck!


            "Windows Memory Diagnostic


            The Windows Memory Diagnostic tests the Random Access Memory (RAM) on your computer for errors. The diagnostic includes a comprehensive set of memory tests. If you are experiencing problems while running Windows, you can use the diagnostic to determine whether the problems are caused by failing hardware, such as RAM or the memory system of your motherboard. Windows Memory Diagnostic is designed to be easy and fast. On most configurations, you can download the diagnostic, read the documentation, run the test and complete the first test pass in less than 30 minutes.


            To run Windows Memory Diagnostic, you must reboot your computer with the disk or CD-ROM on which you installed Windows Memory Diagnostic in the drive. After the reboot, Windows Memory Diagnostic will load and its interface will appear. After loading, the first test pass will begin, using the default standard test suite, and continue until complete, unless Windows Memory Diagnostic is either paused or exited. Once the first test pass is complete, Windows Memory Diagnostic will begin a second test pass using the same settings as before. Windows Memory Diagnostic will continue to run test passes until you exit."





            Windows Memory Diagnostic User Guide
            Download Windows Memory Diagnostic
            Provide feedback to Microsoft about the Windows Memory Diagnostic



            http://oca.microsoft.com/en/windiag.asp  "

            Good luck to everyone!

              konane's avatar - wallace
              Atlanta, GA
              United States
              Member #1265
              March 13, 2003
              3348 Posts
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              Posted: August 22, 2004, 10:33 pm - IP Logged
              Quote: Originally posted by Dr Pepper on August 22, 2004



              Well, I took everything off, but it didn't help.  (Figured I could take it all off, see if it worked better, then add back ... to no avail.)

              Anybody else have a suggestion?  (Please?)  I'll try anything to get my computer back!!





              Found something else which can slow down your CPU, and that is overheating.  Have you blown out your motherboard, processor fan and heatsink, video card fan????  Means unplugging, taking off all jewelry, opening the computer and blowing everything with canned air.  Another thing is to blow out your case cooling fans to make sure they're removing heat, also fans in your power supply because all fans manage to collect dust on the leading edges.

              "What happens if the maximum operating temperatures are exceeded?



              If your cooler is insufficient and the temperature exceeds the maximum operating temperature, then this does not mean that the CPU is automatically damaged. With AMD CPUs, you will usually encounter crashes if the CPU is overheated; but these go away as soon as the CPU is cooler again. In the long term, running the CPU at a temperature that is too high may reduce the CPU life, since an overheated CPU is more prone to electromigration - even if it runs stable. With P4 CPUs, the CPU will turn its speed down automatically when it overheats. No damage to the CPU is possible, but the system will get slower while it's hot (which, in some cases, users might not even notice).

              If you attempt to operate a CPU without heatsink at all, recent AMD CPUs will usually be permanently damaged within seconds, unless special protection circuitry is available on the motherboard. P4 CPUs will run excessively slow without cooler."
              http://www.heatsink-guide.com/maxtemp.htm



               

              Good luck to everyone!

                konane's avatar - wallace
                Atlanta, GA
                United States
                Member #1265
                March 13, 2003
                3348 Posts
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                Posted: August 23, 2004, 9:48 am - IP Logged

                Hope some of your problems have corrected themselves, that it was only dust on your processor!!

                This came in email today for any who want to check their firewalls for free.

                "You can check your system ports on the Internet. Go to Gibson Research
                and run the Shields Up application. It will tell if your computer is
                hidden, or if your ports are answering pings. Gibson is at:"

                    color=#800080https://www.grc.com/x/ne.dll?bh0bkyd2


                 

                Good luck to everyone!


                  United States
                  Member #1003
                  January 8, 2003
                  169 Posts
                  Offline
                  Posted: August 25, 2004, 11:25 pm - IP Logged

                  konane, thanks for the Shields Up site.  My computer is "perfect" and refused to respond to their attempted hacking.  GREAT site for those who want to know if their computer is secure!

                  I haven't yet "blown out" my PC ... no canned air.  Would a vacuum cleaner do the job?  (Seems like the 'sucking' would be any more damaging than the 'blowing.')  My PC is a P4.

                   I have XP Home, and there's no SCANDSK.  Is that normal?

                    konane's avatar - wallace
                    Atlanta, GA
                    United States
                    Member #1265
                    March 13, 2003
                    3348 Posts
                    Offline
                    Posted: August 26, 2004, 12:01 am - IP Logged

                    Do not use a vacuum cleaner because you may accidentally dislodge something on the board.  You'll see lots of little things sticking up on it when you go in.  You also can't get in the crevices of your heatsink with a vacuum cleaner.  Just wait til you get some canned air and a "straw" which comes with it to give the force it needs to remove the dust.  Then is time for the vacuum cleaner!

                    There is a scandisk but not in the normal place.  Go to Start, then My Computer, click openRight click Local Disk ( C ), then go down to the bottom to properties.  Box pops up with tabs.  Go to tools tab then select Error Checking (the old scandisk) which will tell you that it will do the function when you reboot next time.  Click ok and it is scheduled.

                    Good luck to everyone!

                      camden2004's avatar - yocco
                      Minneapolis, Minnesota
                      United States
                      Member #6508
                      August 26, 2004
                      74 Posts
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                      Posted: August 26, 2004, 1:08 am - IP Logged

                      www.download.com

                      and then search for "WEBROOT SPY SWEEPER"

                      IT LOVE IT, IT CLEAN MY SYSTEM AND ITS FREE!

                        konane's avatar - wallace
                        Atlanta, GA
                        United States
                        Member #1265
                        March 13, 2003
                        3348 Posts
                        Offline
                        Posted: August 26, 2004, 10:09 am - IP Logged
                        Quote: Originally posted by camden2004 on August 26, 2004



                        www.download.com

                        and then search for "WEBROOT SPY SWEEPER"

                        IT LOVE IT, IT CLEAN MY SYSTEM AND ITS FREE!




                        Free to try, $30 to buy.

                        Good luck to everyone!

                          konane's avatar - wallace
                          Atlanta, GA
                          United States
                          Member #1265
                          March 13, 2003
                          3348 Posts
                          Offline
                          Posted: August 26, 2004, 10:52 am - IP Logged

                          Dr

                          Good luck to everyone!

                            Avatar
                            New Member
                            Ontario
                            Canada
                            Member #4249
                            April 5, 2004
                            13 Posts
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                            Posted: August 26, 2004, 12:32 pm - IP Logged

                            Change browsers! That will stop 90% of spyware and malware that comes through IE.



                            I like firefox: http://www.mozilla.org/products/firefox/

                            For mail I use thunderbird: http://www.mozilla.org/products/thunderbird/



                            With firefox I do not get anymore spyware (I check with adaware, spybot, xoftspy). If you are worried about getting email spyware, malware, worms or virii - thunderbird is immune to the ones that exploit IE.



                            Another program that I highly recomend is registryprot 2.0: http://www.diamondcs.com.au/index.php?page=regprot



                            This program sits in the background and warns you if programs try to alter key areas of the registry. This will warn you if a program is trying to make it self restart everytime your computer does.



                            Here are some free for personal use firewalls:



                            Kerio (Kerio Personal Firewall is FREE for home and personal use) - www.kerio.com/kpf_home.html

                            Outpost Firewall (version 1 is free) - www.agnitum.com/download/outpost1.html

                            Sygate (FREE for personal use) - smb.sygate.com/products/spf_standard.htm



                            As far as the software firewalls go, I think they are great if you don't have a hardware firewall. I have a hardware firewall, but I still use a software firewall to catch anything that is trying to leave my computer. I use outpost.

                              Avatar
                              New Member
                              Ontario
                              Canada
                              Member #4249
                              April 5, 2004
                              13 Posts
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                              Posted: August 26, 2004, 12:45 pm - IP Logged

                              For the really adventurous you could try:



                              http://www.bitdefender.com/bd/site/products.php?p_id=40



                              This is an image that you burn to cd, then you boot with it. It will startup a completely self contained version of linux that is designed to scan windows and clean virii using the bitdefender anti-virus engine. This way there can be no virus running that may interfere with the scanning/cleaning.



                              This is an interesting way to scan for virii. Now only if it could clean spyware, then it would be the ultimate service tech's tool.