Starbucks' brand perception plummeted + Jackie Mason Dissent

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Starbucks' brand perception has plummeted since it announced plan to hire refugees

Starbucks' brand has taken a major beating since the company announced plans to hire  10,000 refugees worldwide in the next five years in response to Donald Trump's executive order intended to prevent refugees from entering the US. 

 

The coffee giant's consumer perception levels have fallen by two-thirds since late January, according to YouGov BrandIndex.

 

The perception tracker measures if respondents have "heard anything about the brand in the last two weeks, through advertising, news or word of mouth, was it positive or negative." In Starbucks' case, perception is still overall positive, but significantly lower than it was prior to CEO Howard Schultz published a public letter outlining the company's plans to give refugees jobs.

 

"We are living in an unprecedented time, one in which we are witness to the conscience of our country, and the promise of the American Dream, being called into question," CEO Howard Schultz wrote in a letter to Starbucks employees about the plan.

 

The graphic below shows YouGov's brand perception since October of last year. The red arrow points to when Starbucks announced its plan to hire 10,000 refugees. 

Entry #106

Comments

Avatar eddessaknight -
#1

One of my all time favorite Brooklyn guys, Jackie Mason  is so hillarious & alway so true
We can't wait for a return engagement on the Vegas stage; one of the last venues for unvarnished non-political correct FREE SPEECH

~
  A Dissent on Starbucks
by Jackie Mason


Starbucks is the best example of a phony status symbol that means nothing, but people will still pay 10x as much for because there are French words all over the place. You want coffee in a
$3.50. Cafe Cremier: $4.50. Cafe Suisse: $9.50. For each French word, another four dollars.
Why does a little cream in coffee make it worth $3.50? Go into any coffee shop; they'll give you all the cream you want until you're blue in the face. Forty million people are walking around
in coffee shops with jars of cream: "Here's all the cream you want!" And it's still 60 cents. You know why? Because it's called "coffee." If it's Cafe Latte - $4.50. You want cinnamon
in your coffee? Ask for cinnamon in a coffee shop; they'll give you all the cinnamon you want.

Do they ask you for more money because it's cinnamon? It's the same price for cinnamon in your coffee as for coffee without cinnamon - 60 cents, that's it. But not in Starbucks. Over there, it's Cinnamonnier - $9.50.

You want a refill in a regular coffee shop, they'll give you all the refills you want until you drop dead. You can come in when you're 27 and keep drinking coffee until you're 98. And they'll start begging you: "Here, you want more coffee, you want more, you want more?" Do you know that you can't get a refill at Starbucks? A refill is a dollar fifty. Two refills, $4.50.
 Three refills, $19.50. So, for four cups of coffee - $350.

And it's burnt coffee. It's burnt coffee at Starbucks, let's be honest about it. If you get burnt coffee in a coffee shop, you call a cop. You say, "It's the bottom of the pot. I don't drink
 from the bottom of the pot. But when it's burnt at Starbucks, they say, "Oh, it's a blend. It's a blend." It's a special bean from Argentina....."

The bean is in your head.

And there're no chairs in those Starbucks. Instead, they have these high stools. You ever see these stools? You haven't been on a chair that high since you were two. Seventy-three year old
Jews are climbing and climbing to get to the top of the chair. And when they get to the top, they can't even drink the coffee because there's 12 people around one little table, and everybody's saying, "Excuse me, excuse me, excuse me, excuse me....."

 Then they can't get off the chair. Old Jews are begging Gentiles, "Mister, could you get me off this?"

Do you remember what a cafeteria was? In poor neighborhoods all over this country, they went to a cafeteria because there were no waiters and no service. And so poor people could save money on a tip.

 Cafeterias didn't have regular tables or chairs either. They gave coffe to you in a cardboard cup. So because of that you paid less for the coffee. You got less, so you paid less. It's all the same as Starbucks - no chairs, no service, a cardboard cup for your coffee - except in Starbucks, the less you get, the more it costs. By the time they give you nothing, it's worth four times as much. Am I exaggerating? Did you ever try to buy a cookie in Starbucks? But a cookie in a regular coffee shop.
 You can tear down a building with that cookie. And the whole cookie is 60 cents. At Starbucks, you're going to have to hire a detective to find that cookie, and it's $9.50. And you can't put butter on it because they want extra.

Do you know that if you buy a bagel, you pay extra for cream cheese in Starbucks? Cream cheese, another 60 cents. A knife to put it on, 3 cents. If it reaches the bagel, 48 cents. That
 bagel costs you $312. And they don't give you the butter or the cream cheese. They don't give it to you. They tell you where it is. "Oh, you want butter? It's over there. Cream cheese? Over here. Sugar? Sugar is here." Now you become your own waiter. You walk around with a tray. "I'll take the cookie. Where's the butter? The butter's here. Where's the cream cheese? The cream cheese is there." You walked around for an hour and a half selecting items, and then the guy at the cash register has a glass in front of him that says "Tips." You're waiting on tables for an hour, and you owe him money.

Then there's a sign that says please clean it up when you're finished. They don't give you a waiter or a busboy. Now you've become the janitor. Now you have to start cleaning up the place. Old Jews are walking around cleaning up Starbucks. "Oh, he's got dirt too? Wait, I'll clean this up." They clean up the place for an hour and a half.

If I said to you, "I have a great idea for a business. I'll open a whole new type of a coffee shop. A whole new type.Instead of 60 cents for coffee I'll charge $2.50, $3.50, $4.50, and $5.50. Not only that, I'll have no tables, no chairs, no water, no busboy, and you'll clean it up for 20 minutes after
you're finished."

Would you say to me, "That's the greatest idea for a business I ever heard! We can open a chain of these all over the world!"No, you would put me right into a sanitarium. Starbucks can only
get away with it because they have French titles for everything, Nazi <snip> son-of-a-bitches. And I say this with the highest respect, because I don't like to talk about people.
Avatar eddessaknight -
#2

One of my all time favorite Brooklyn guys, Jackie Mason  is so hillarious & alway so true
We can't wait for a return engagement on the Vegas stage; one of the last venues for unvarnished non-political correct FREE SPEECH

~
  A Dissent on Starbucks
by Jackie Mason


Starbucks is the best example of a phony status symbol that means nothing, but people will still pay 10x as much for because there are French words all over the place. You want coffee in a
$3.50. Cafe Cremier: $4.50. Cafe Suisse: $9.50. For each French word, another four dollars.
Why does a little cream in coffee make it worth $3.50? Go into any coffee shop; they'll give you all the cream you want until you're blue in the face. Forty million people are walking around
in coffee shops with jars of cream: "Here's all the cream you want!" And it's still 60 cents. You know why? Because it's called "coffee." If it's Cafe Latte - $4.50. You want cinnamon
in your coffee? Ask for cinnamon in a coffee shop; they'll give you all the cinnamon you want.

Do they ask you for more money because it's cinnamon? It's the same price for cinnamon in your coffee as for coffee without cinnamon - 60 cents, that's it. But not in Starbucks. Over there, it's Cinnamonnier - $9.50.

You want a refill in a regular coffee shop, they'll give you all the refills you want until you drop dead. You can come in when you're 27 and keep drinking coffee until you're 98. And they'll start begging you: "Here, you want more coffee, you want more, you want more?" Do you know that you can't get a refill at Starbucks? A refill is a dollar fifty. Two refills, $4.50.
 Three refills, $19.50. So, for four cups of coffee - $350.

And it's burnt coffee. It's burnt coffee at Starbucks, let's be honest about it. If you get burnt coffee in a coffee shop, you call a cop. You say, "It's the bottom of the pot. I don't drink
 from the bottom of the pot. But when it's burnt at Starbucks, they say, "Oh, it's a blend. It's a blend." It's a special bean from Argentina....."

The bean is in your head.

And there're no chairs in those Starbucks. Instead, they have these high stools. You ever see these stools? You haven't been on a chair that high since you were two. Seventy-three year old
Jews are climbing and climbing to get to the top of the chair. And when they get to the top, they can't even drink the coffee because there's 12 people around one little table, and everybody's saying, "Excuse me, excuse me, excuse me, excuse me....."

 Then they can't get off the chair. Old Jews are begging Gentiles, "Mister, could you get me off this?"

Do you remember what a cafeteria was? In poor neighborhoods all over this country, they went to a cafeteria because there were no waiters and no service. And so poor people could save money on a tip.

 Cafeterias didn't have regular tables or chairs either. They gave coffe to you in a cardboard cup. So because of that you paid less for the coffee. You got less, so you paid less. It's all the same as Starbucks - no chairs, no service, a cardboard cup for your coffee - except in Starbucks, the less you get, the more it costs. By the time they give you nothing, it's worth four times as much. Am I exaggerating? Did you ever try to buy a cookie in Starbucks? But a cookie in a regular coffee shop.
 You can tear down a building with that cookie. And the whole cookie is 60 cents. At Starbucks, you're going to have to hire a detective to find that cookie, and it's $9.50. And you can't put butter on it because they want extra.

Do you know that if you buy a bagel, you pay extra for cream cheese in Starbucks? Cream cheese, another 60 cents. A knife to put it on, 3 cents. If it reaches the bagel, 48 cents. That
 bagel costs you $312. And they don't give you the butter or the cream cheese. They don't give it to you. They tell you where it is. "Oh, you want butter? It's over there. Cream cheese? Over here. Sugar? Sugar is here." Now you become your own waiter. You walk around with a tray. "I'll take the cookie. Where's the butter? The butter's here. Where's the cream cheese? The cream cheese is there." You walked around for an hour and a half selecting items, and then the guy at the cash register has a glass in front of him that says "Tips." You're waiting on tables for an hour, and you owe him money.

Then there's a sign that says please clean it up when you're finished. They don't give you a waiter or a busboy. Now you've become the janitor. Now you have to start cleaning up the place. Old Jews are walking around cleaning up Starbucks. "Oh, he's got dirt too? Wait, I'll clean this up." They clean up the place for an hour and a half.

If I said to you, "I have a great idea for a business. I'll open a whole new type of a coffee shop. A whole new type.Instead of 60 cents for coffee I'll charge $2.50, $3.50, $4.50, and $5.50. Not only that, I'll have no tables, no chairs, no water, no busboy, and you'll clean it up for 20 minutes after
you're finished."

Would you say to me, "That's the greatest idea for a business I ever heard! We can open a chain of these all over the world!"No, you would put me right into a sanitarium. Starbucks can only
get away with it because they have French titles for everything, Nazi <snip> son-of-a-bitches. And I say this with the highest respect, because I don't like to talk about people.

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