I have had enough...
My boss made me SO MAD tonight at TB that I wanted to walk out the door quite a few times. I kept my composure, but I almost lost it twice.
First, we aced our mystery shop. This is normally a very good thing, as we all get a bonus for getting a 100%. But, he told me, and directed this at me personally, that "everyone else's speed of service time is so good, why does yours suck?"
"WHAT are you talking about?"
"On every shop, their times are less than 3 minutes. That one you had (mind you, this is 2½ YEARS AGO that he's talking about) was 13 minutes. How come?"
I threw the 2½ year ago thing in, and he said one of his many distinctly careless phrases... "So?"
I said back, "Your SOS times are the WORST! Have you even bothered to look at the SOS (Speed of Service) Tracking board? Your name is at the VERY BOTTOM OF THE LIST! How do you have room to talk when my times are 2nd best?!?!?" This is my general manager I'm talking to, as well.
He said - and this was the kicker - "It must me nice working at Ford... obviously a lot of laziness comes in with you here, too."
I went through the roof. I told him, "Look, if you don't want me here, there's the front door... you can clean off the buttprints as it hits my a$$ on the way out if you want.. because I'll NEVER come back this time!"
He decided to calm down at this point... he apologized and said he was stressed out, but I told him that's no excuse. And that's strike two... the first strike came about 2 months ago when I got yelled at and almost fired for something I proved was not my fault - a cash shortage of over $250 (he found out who did it and fired him on the spot). He refused to believe it was not me, because he says that he's "the man" (yeah, right) and he knows everything that goes on in that store. Obivously not.
He has one more strike before I'm GONE. I don't know how much longer I can take two jobs... getting to the point where I can't wake up for Ford anymore... that's bad.