One of my friends (ok, a LOT of my friends) are somewhat technically illiterate.
Wait, let me rephrase that.
One of my friends (ok, a LOT of my friends) are 100% technically illiterate.
One in particular has asked me to come over to their house 2 days in a row now because something was going on with their computer that they couldn't figure out. I politely obliged, being the good little techhie genius I am (shameless self-promotion), and began to "diagnose" the problem.
It was because of one simple little click this person made that the whole system (IE in particular) crash multiple times in a row.
Since I wasn't aware of this, I begin my searches to try to find the exact problem, and I realize after about 45 minutes that one little click (turning off Microsoft Update about 4 months ago) was the culprit. I re-downloaded everything that was needed, and then it seemed to work fine.
Until about 4 hours later, when the same error message popped up. Apparently, the computer isn't that much to this person, so they just decided to restore to factory defaults. AGAIN. I guess this was the 5th time they have had to do it.
I'm at their house right now diagnosing another problem. Their printer won't work after the restore, and I am in the process of getting that to work as I type.
It just seems that when someone needs tech support, they don't call the computer company, Microsoft, or anyone else who might have knowledge about what NOT to do in Windows. They just call me, and voila, it's magically fixed with a few keystrokes (sometimes).
"That's all you had to do????"
"Yeah... somewhat simple!"
"Why didn't it work for me??"
"Because when you hit the wrong key or click in the wrong place, BAD THINGS CAN HAPPEN!"
"Ohhh... Well, thanks for fixing it...I guess."
Jeez. At least sound a little more thankful. I'm taking the time out of my day to help you and I get a lousy thank you?? Eww.