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Ontario Lottery glitch infuriates customers, prevents sales

Ontario Lottery and Gaming CorporationOntario Lottery and Gaming Corporation: Ontario Lottery glitch infuriates customers, prevents sales

Would-be millionaires were angered Wednesday when they were prevented from buying lottery tickets due to a glitch that affected thousands of lottery terminals.

Lottery officials said a piece of equipment at their data centre in Toronto malfunctioned.

The broken piece of equipment has affected nearly 2,000 lottery terminals across the province, which is equivalent to roughly 20 per cent of their machines.

Many of the affected terminals are located in the GTA and eastern Ontario.

Local Toronto newsrooms received a number of calls from irate customers, who were distraught they couldn't play the same numbers they have been playing for years.

A spokesperson from the Ontario Lottery and Gaming Corporation said the problem occurred Wednesday morning.

Officials said repair crews are feverishly working to rectify the problem before the 9 p.m. draw.

Wednesday night's Lotto 649 draw is estimated at $3.5 million.

CTV News

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4 comments. Last comment 9 years ago by DoubleDown.
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Delaware
United States
Member #30273
January 14, 2006
494 Posts
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Posted: July 11, 2007, 8:54 pm - IP Logged

I remember when Delaware converted to their new machines they had a simliar issue. The Powerball jackpot was huge and Pennsylvania did a lot of business for about 2 days.


    United States
    Member #16612
    June 2, 2005
    3493 Posts
    Offline
    Posted: July 13, 2007, 2:31 pm - IP Logged

    I'm disappointed that sales began to fall because of glitch.

      justxploring's avatar - villiarna
      Wandering Aimlessly
      United States
      Member #25360
      November 5, 2005
      4461 Posts
      Offline
      Posted: July 13, 2007, 3:19 pm - IP Logged

               Yes,  Just6, it's a real shame.        Chair 

        Avatar
        Coastal Georgia
        United States
        Member #2653
        October 30, 2003
        1866 Posts
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        Posted: July 13, 2007, 4:33 pm - IP Logged

        I'm disappointed that sales began to fall because of glitch.

        All of us Ontario lottery players are disappointed as well. Ponder