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Lottery Post breaks down every state lottery's response to COVID-19

Topic closed. 23 replies. Last post 2 years ago by HoLeeKau.

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chris632's avatar - Lottery-033.jpg
florida
United States
Member #30984
January 23, 2006
428 Posts
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Certified Mail, or Registered Mail must be used. 

Yeah I know but it still can get lost in the mail. What then?

Thanks, Chris

    music*'s avatar - DiscoBallGlowing
    Fresno, California
    United States
    Member #157849
    August 2, 2014
    3959 Posts
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    I'm buying my tickets but playing for 2 weeks. If nobody wins over next 3-4 weeks, we could be looking at $1billion again! We'll see

      A billion dollar jackpot will have players violate Stay At Home rules. The players who need to leave their homes. I hope that both MM and PB Lottery organizations are looking ahead. 

     "We are all in this together!" 

      cbr$'s avatar - maren
      100
      Cordova,Al.
      United States
      Member #104478
      January 15, 2011
      11420 Posts
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      By Todd Northrop

      Update 3/24/2020: Added Indiana and Montana COVID-19 responses

      Update 4/6/2020: A new article with updated COVID-19 responses is published here

      As the COVID-19 coronavirus continues to disrupt businesses and lives throughout the United States, individual state lotteries have vastly different responses, and some will have you scratching your head.

      Monday morning, Lottery Post cataloged each and every lottery in the United States to see what information the lottery included on its official website about its response to the virus, and found what we consider to be the best link at the lottery's website for more information.

      Responses varied from logically cautious to business as usual — and in some cases no published response at all.

      Lottery Post applauds all the state lotteries that have provided specific messages to their players about the coronavirus. Many lotteries provided information right on their home page, but for others we had to dig into their press releases to find information.  We hope all lotteries will post the information directly on their home page.

      Those lotteries that have chosen to not publish any information about their response to COVID-19 are doing a great disservice to their players.

      We will not mince words: Lottery Post encourages lottery players in every state to mail prize claims, rather than visiting their state lottery claims centers, regardless of whether or not the claims center is closed. For state lotteries that have not published any guidance on their website about the coronavirus, we at least tried to track down information on their website about how to claim a prize by mail.

      Every state lottery's COVID-19 response (or lack thereof)

      Arizona

      Claim centers open.

      How to claim prizes (Lottery Post recommends claiming prizes by mail)

      Arkansas

      Claim centers closed to walk-in traffic, prizes under $25,000 must be claimed by mail. Prizes $25,000 or more must be claimed in person by appointment. To make an appointment, email Claim Center Manager Sandra Cummings at sandra.cummings@arkansas.gov. The lottery's phone lines are currently down.

      How to claim prizes

      California

      No COVID-19 response on website

      How to claim prizes (Lottery Post recommends claiming prizes by mail)

      Colorado

      Claim centers closed through April 18.

      How to claim prizes

      Connecticut

      The CT Lottery has extended its claims period by 30 days for all tickets originally due to expire from March 16 - April 14, 2020. Prizes $5,000 - $49,999 must be claimed by mail. Prizes $50,000 and above must be made in-person at the CT Lottery's Rocky Hill headquarters, and by appointment only. To make an appointment, claimants should call (860) 713-2679.

      The lottery's COVID-19 response

      Delaware

      The Division of Revenue Redemption Centers in Wilmington, Dover, and Georgetown are currently unable to cash lottery tickets. Players should mail prize claims.

      The lottery's COVID-19 response

      Florida

      All claim deadlines have been extended by 90 days, giving players the option to hold on to winning tickets and wait to claim any prizes until Lottery offices reopen to the public. The Florida Lottery headquarters and all district offices are closed to the public. All Lottery Draw game drawings are being conducted as scheduled, and winner claims and prize payments will continue to be processed via mail.

      The lottery's COVID-19 response

      Georgia

      The claim centers at Georgia Lottery headquarters and district offices will be closed from March 19-31, 2020. Prizes up to $600 can be claimed at Georgia Lottery retailers. Also, winners can mail all prize claims to: Georgia Lottery Corporation, P.O. Box 56966, Atlanta, GA 30343.

      The lottery's COVID-19 response

      Idaho

      No COVID-19 response on website

      How to claim prizes (Lottery Post recommends claiming prizes by mail)

      Illinois

      All Lottery claim centers are now closed until further notice, but prizes can be claimed via mail.

      The lottery's COVID-19 response

      Indiana

      Update 3/24/2020: Prizes $100,000 or greater must be claimed in person by appointment (call 1-800-955-6886 to schedule an appointment); all other prizes must be claimed by mail.

      The lottery's COVID-19 response

      Iowa

      Lottery offices are closed to the public. Prizes must be claimed by mail or by dropoff to a secure dropbox at Lottery headquarters in Clive.

      The lottery's COVID-19 response

      Kansas

      From March 23-April 6, the Kansas Lottery will not be able to process any claims for prizes $600 or larger. Upon re-opening April 6, Lottery staff will begin processing mail-in claim tickets in the order they are received. It is unknown at this time when in-person claims will resume.

      The lottery's COVID-19 response

      Kentucky

      The Lexington claims center is closed, but the Louisville claims center remains open to only handle claims of $600 or more. You can claim a prize of up to $50,000 by mail.

      The lottery's COVID-19 response

      Louisiana

      Winning lottery tickets $600 or more can be claimed in person by appointment only. Winning tickets can also be claimed through the mail but the lottery says they are not responsible for tickets lost in transit.

      The lottery's COVID-19 response

      Maine

      No COVID-19 response on website

      How to claim prizes (Lottery Post recommends claiming prizes by mail)

      Maryland

      Prize claims at the Lottery office at 1800 Washington Boulevard, Suite 330, will be accepted from 8:30 a.m. to 4:30 p.m. on Mondays; and from 10 a.m. to 3 p.m. Tuesdays through Fridays.

      The lottery's COVID-19 response

      Massachusetts

      All Lottery claims centers will be closed to the public Monday and Tuesday, March 23-24. Prize claim forms are now available for download.

      The lottery's COVID-19 response

      Michigan

      Lottery prizes of up to $600 may be claimed at retailers and prizes of $601 to $50,000 may be claimed via U.S. mail. Prize claims of $50,001 will continue to be processed by appointment.

      The lottery's COVID-19 response

      Minnesota

      No COVID-19 response on website

      How to claim prizes (Lottery Post recommends claiming prizes by mail)

      Mississippi

      Prizes $100,000 or greater must be claimed by appointment at lottery headquarters; all other prizes must be claimed by mail (but the lottery's onerous documentation requirements make it somewhat difficult).

      The lottery's COVID-19 response

      Missouri

      All prizes must be claimed by mail until lottery offices re-open at an unspecified later date.

      The lottery's COVID-19 response

      Montana

      Update 3/24/2020: Prizes can still be claimed in person at the Helena headquarters, but winners cannot sit for an interview or take a photo. Players are encouraged to claim prizes by mail.

      The lottery's COVID-19 response

      Nebraska

      Regional Lottery Claim Centers in Grand Island, Norfolk, North Platte, and Scottsbluff are closed to the public until further notice. Nebraska Lottery headquarters in Lincoln and the Omaha Claim Center remain open, but office hours may be adjusted as more information becomes available.

      The lottery's COVID-19 response

      New Hampshire

      Prizes can be claimed at the sales office as usual.

      The lottery's COVID-19 response

      New Jersey

      The expiration date for all claims set to expire between March 19, 2020, and April 5, 2020 will now be extended for an additional 30 days from the date of expiration. The New Jersey Lottery's front office is temporarily closed for the collection of walk-in claims, with an anticipated reopening of April 1.

      The lottery's COVID-19 response

      New Mexico

      Winning tickets can be claimed via mail or at Lottery headquarters. The Lottery’s Claim Center hours are being adjusted to 9 AM – 1 PM Tuesday through Thursday until further notice.

      The lottery's COVID-19 response

      New York

      Lottery regional customer service and claim centers are closed to the public, but prizes can be claimed through the mail. A claim form is linked directly on the lottery's home page.

      The lottery's COVID-19 response

      North Carolina

      All claim centers are closed at least through March 31. Prizes less than $100,000 can be claimed through the mail, but bigger prizes must still be claimed in person.

      The lottery's COVID-19 response

      North Dakota

      No COVID-19 response on website

      How to claim prizes (Lottery Post recommends claiming prizes by mail)

      Ohio

      All regional offices are closed and winners can submit claims by mail.

      The lottery's COVID-19 response

      Oklahoma

      No COVID-19 response on website

      How to claim prizes (Lottery Post recommends claiming prizes by mail)

      Oregon

      Both the Salem and Wilsonville Lottery offices are temporarily closed, but prizes can still be claimed by mail.

      The lottery's COVID-19 response

      Pennsylvania

      No COVID-19 response on website

      How to claim prizes (Lottery Post recommends claiming prizes by mail)

      Rhode Island

      No COVID-19 response on website

      How to claim prizes (Lottery Post recommends claiming prizes by mail)

      South Carolina

      The claims center is closed until further notice. Prizes $100,000 or less can be claimed by mail or presented in-person upon reopening. The last day to redeem tickets set to expire during this time period will be extended accordingly. Prizes over $100,000 must be presented in-person when the Claims Center reopens (date uncertain).

      The lottery's COVID-19 response

      South Dakota

      South Dakota Lottery offices are closed, with an uncertain re-opening date. Prizes must be claimed by mail.

      How to claim prizes

      Tennessee

      The Nashville Headquarters claim center and the claim centers at the district offices in Chattanooga, Knoxville and Memphis are closed. Prizes must be claimed by mail.

      How to claim prizes

      Texas

      All Texas Lottery Claim Centers are closed until further notice. All winning scratch and draw game tickets with prizes of up to $5 million may be claimed at this time via mail.

      The lottery's COVID-19 response

      Vermont

      The Vermont Lottery has suspended acceptance of claims in-person at the Lottery Headquarters in Berlin, but prizes can be claimed by mail.

      The lottery's COVID-19 response

      Virginia

      Virginia Lottery Customer Service Centers closed statewide through April 3, but prizes can be claimed by mail. Prizes greater than $600 have ID requirements that need to be included with the claim.

      The lottery's COVID-19 response

      Washington

      Business as usual, with no changes in operation or claiming of prizes.

      The lottery's COVID-19 response

      Washington, D.C.

      The lottery's Shannon Place prize center is closed to walk-in claims. Prizes greater than $5,000 must be claimed in person by appointment only.

      How to claim prizes

      West Virginia

      No COVID-19 response on website, and unable to locate a page that describes how to claim by mail.

      Contact the lottery (Lottery Post recommends contacting the WV Lottery to find out how to claim prizes by mail)

      Wisconsin

      Conflicting information states that the Madison validations office is open for claims, but the next sentence states that the Madison validations office is unable to redeem Wisconsin Lottery Tickets.

      The lottery's COVID-19 response

      Wyoming

      The lottery's offices remain open, but players are encouraged to claim prizes by mail.

      The lottery's COVID-19 response

      Great information Todd.  I'm now going to add to the IN. Hoosier Lottery response to COVID- 19 . I receive this .          Please note, we have extended the deadline for redeeming winning Hoosier Lottery tickets & additional [60] days          beyond the 180 days all by statute. Thumbs Up

        Artist77's avatar - batman14

        United States
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        January 16, 2012
        7784 Posts
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        Yeah I know but it still can get lost in the mail. What then?

        Thanks, Chris

        If  your state lottery office is closed due to an emergency order and you win a large amount such as 100 k plus and the ticket expires during this period, I think  you would have a reasonable argument to wait until the lottery office opened again.  But it would have to be cashed when the lottery office opened for business, not weeks later.

        "Let them eat Cake!"

        Foul

        Job killing

        Barbarians

          HaveABall's avatar - rocket

          United States
          Member #72446
          March 18, 2009
          1391 Posts
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          Yeah I know but it still can get lost in the mail. What then?

          Thanks, Chris

          chris632, exactly! ... Because there's no way that important, once in a lifetime, mailed claim form with lottery ticket would get lost!   Instead, there should simply be a heavily guarded Dropbox OR electronic filing where photo of ticket is uploaded.  Soon thereafter,  a lottery rep could call to set an appointment to meet face-to-face someplace to be given the actual winning ticket.  Although this, also,  could ruin an anonymous claim though.  What?

          Having several millions of dollars in my financial accounts means receiving several valuable services each day!

          Disney

            CDanaT's avatar - Nolz june15.jpg
            Central TN
            United States
            Member #121187
            January 4, 2012
            5513 Posts
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            I am thinking that this would be a great time to win a big jackpot. Plenty of time to get all of your ducks in a row, visit all the professionals you need to. Then when your respective lottery opens back up, walk right in with your N-95 respirator on, sunglasses & hat... I'm here to collect !!  Taaa Daaaa

            Integrity: There is just no substitute.

            A man's rights rest in 3 boxes: the ballot box, the jury box and the cartridge box

              AceKicka's avatar - Lottery-057.jpg
              Original GameStop'r
              Triad, N Carolina
              United States
              Member #53115
              June 24, 2007
              7069 Posts
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              Hippy ... this is the perfect time to abolish the 599 rule. At present, for many states, all winnings above $599 must be redeemed at regional offices.

              Increase this amount to $600. This would save a lot of trouble. Also reduce many visits to headquarters just for $1.

              NC....what say you??    Drum  Lep  No Pity! Jack-in-the-Box  Goof    Guitar  White Bounce

              "Game On.......'CAUSE ACE HAS YOUR NUMBER!!"

                                                                                        -- (AceKicka '07)

                Avatar
                Kentucky
                United States
                Member #32651
                February 14, 2006
                9267 Posts
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                Hippy ... this is the perfect time to abolish the 599 rule. At present, for many states, all winnings above $599 must be redeemed at regional offices.

                Increase this amount to $600. This would save a lot of trouble. Also reduce many visits to headquarters just for $1.

                NC....what say you??    Drum  Lep  No Pity! Jack-in-the-Box  Goof    Guitar  White Bounce

                The IRS statute says "$600 or more in gambling winnings" but it must depend on the state because in kY a $1 pick-3 straight bet pays $600 and they subtract the ticket cost making it a $599 prize.

                It's not my fault! I voted for Amy.

                  HoLeeKau's avatar - 40827 jpg?1576607320
                  Idaho
                  United States
                  Member #94279
                  July 17, 2010
                  2417 Posts
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                  Idaho still doesn't have anything on their website that I have found, but they did send an email to their Club members yesterday.

                   

                  Effective today at the close of business, the Idaho Lottery will close our Boise office  to the public with all essential employees working from home, in compliance with Governor Brad Little’s Statewide stay-home order.  This comes in response to the growing public health emergency posed by COVID-19.

                   

                  “We are living in unprecedented times in our country.  If you have a winning Idaho Lottery ticket worth more than $600, please, remain in the safety of your home and refrain from coming to Boise to make your claim,” advised Jeff Anderson, Idaho Lottery Director.  “To ensure everyone with a winning ticket, large or small, receives their payment, the Lottery will consider extending claiming periods for winning tickets for impacted claimants.” 

                   

                  Idaho Lottery players are encouraged to keep any winning tickets of $600 or more either in a safe and secure place until they can claim them in-person at Lottery Offices once they are re-opened to the public, or, players also have the option to mail prize winning tickets to the Lottery office for payment. These winners will be paid weekly, however, lost tickets are not the responsibility of the Idaho Lottery. Third-party insurance on the value of the winning ticket may not be sufficient to cover the entire value of the prize. 

                   

                  The Lottery will also offer a dedicated mail drop box for local winners between 9 a.m. and 4 p.m. daily at their Boise office (1199 Shoreline Lane, Boise). Players should leave an enclosed envelope that includes their signed, winning ticket and a completed claim form and addendum which is available on the Lottery’s website (https://www.idaholottery.com/games/claim-your-prize).

                   

                  Most Idaho Lottery retail locations - grocery and convenient stores - have been deemed as essential services by the Governor.  If those stores are open, all prizes less than $600 may be claimed during their normal hours of operation, per store policy.

                   

                  All Draw Games will continue to be held.  Powerball, Mega Millions, Lotto America and Lucky for Life are drawn out-of-state and drawings will continue to be held. All of Idaho’s draws, Idaho Cash, 5 Star Draw, Idaho Pick 3, and Weekly Grand will also continue without interruption. Players who wish to participate without multiple trips to a retail location are encouraged to purchase multi-draw tickets, good for up to five weeks, on their next visit.

                   

                  The Idaho Lottery will continue offering products for sale at all retail locations who remain open.  Scratch games will continue to be shipped to retail locations, however, there may be delays and stores may experience ticket outages depending upon directives from the Governor's Office. Please be patient and respectful to our retail partners during this time. 

                   

                  The Idaho Lottery will continue to monitor and follow state, federal, and CDC protocols as directed on how to proceed. We will communicate our plans to resume operations as the situation unfolds.  Players are encouraged to follow the Idaho Lottery on social media: Facebook, Twitter and Instagram for new developments.

                   

                  “We recognize and regret the inconvenience these operational adjustments may cause to our players and our retailers,” said Jeff Anderson, Idaho Lottery Director.  “In these uncertain times, our ultimate goal must be the safety and welfare of all Idahoans.”