Welcome Guest
Log In | Register )
You last visited February 26, 2021, 12:53 pm
All times shown are
Eastern Time (GMT-5:00)

Massachusetts Lottery to allow prize claims via mobile app

Nov 30, 2020, 8:50 pm

Share this news story on Facebook
Tweet this news story on Twitter
Massachusetts LotteryMassachusetts Lottery: Massachusetts Lottery to allow prize claims via mobile appRating:

New method for claiming winnings to become available next spring

By Kate Northrop

BRAINTREE, Mass. — Players who are tired of traveling to claim centers or mailing away their winning lottery tickets to claim their prizes will soon have a new option. Next spring, the Massachusetts Lottery will begin allowing players to claim larger prizes through their phones.

The Massachusetts Lottery plans on expanding the functionality of its mobile app to give players the options of having winnings deposited directly into a bank account. According to the Lottery, the new alternative in the prize claims process will eliminate millions of miles of travel by car and will subsequently contribute to bringing down greenhouse gas emissions. 

"Besides doing all the obvious things like meeting our customers where they already are, meeting the modern-day technology expectations of people, it potentially has a huge impact on the environment," Massachusetts Lottery Director Michael Sweeney remarked.

Players have long advocated for a way of quickly scanning lottery tickets through the mobile app, and the Lottery listened. The first phase of the rollout will accomplish just that, followed by the implementation of the second phase, which is the ability to claim prizes between $601 and $5,000 through the mobile app. Winnings claimed through this method will be wired to a player's bank account after the Lottery withholds any unpaid tax or child support obligations.

Sweeney said that the ability to scan tickets as well as the new claim option will grant players more privacy and convenience.

"If you live on the Cape, you have to drive to New Bedford or Dorchester or Braintree," Sweeney said. "If you live in Western Mass., in Williamstown or North Adams, you have to drive down to Springfield. These are not convenient trips for anyone."

The Lottery estimates that a 50% adoption rate for the new mobile cashing app will mean 78,000 fewer trips to a prize claim center and could potentially eliminate around 2.78 million miles traveled by car, saving at least 110,000 gallons of gasoline and reducing greenhouse gas emissions each year by 983.1 metric tons. These calculations are based on prize claim data from last year.

 "The great thing about this is that it's continuous," Sweeney added. "That benefit goes on every single year without additional costs. I think our customers share a general concern about the environment too, and... if you are somebody now who is a frequent lottery player who has in the past had to drive to one of our physical locations, this is an opportunity to both make things more convenient for you but also to do a solid for the environment at the same time."

Since the update to the prize claims process only covers prizes valued greater than $600 and $5,000 or less, winners of $600 or less must still claim their prize at an official Lottery retailer.

Sweeney credited the Ohio Lottery for assisting in the idea and implementation of the new mobile app cashing option, which launched mobile cashing through its own app this April. The Ohio Lottery allows players to cash prizes valued between $50 and $5,000 and processed 7,750 claims worth a cumulative $6.2 million within the first three weeks of launching.

Both Sweeney and Massachusetts State Treasurer Deborah Goldberg pushed Legislature to allow the sale of lottery products online and via a mobile app in order to keep up with modern trends that offer players a more convenient and positive gaming experience. In a bid to meet consumer demands and perform well in an actively changing industry, the Lottery has recently replaced older equipment, updated its data operation, and increased its presence on social media.

This summer, Goldberg estimated that allowing online sales during the Lottery's three worst months of the pandemic could have earned the organization anywhere between $70 million and $80 million in revenue. The closure of many retailers meant that sales declined and consumers moved to online spaces — a change in customer behavior that acted as a detriment, rather an advantage, to the Lottery.

However, the Massachusetts Lottery was one of the state-sponsored lotteries to see a recovery in its sales following the dip, even reaching a net profit of $986.9 million for the state to mark its third-best fiscal year in generating revenue.

Now, the move toward the mobile platform is the Lottery's latest push to compete with casinos, fantasy sports, and likely sports betting while continuing to drive its revenue for the state beyond $900 million.

Lottery Post Staff

We'd love to see your comments here!  Register for a FREE membership — it takes just a few moments — and you'll be able to post comments here and on any of our forums. If you're already a member, you can Log In to post a comment.

27 comments. Last comment 2 months ago by Concord.
Page 1 of 2
sully16's avatar - sharan
25
Dr.President Elect
Michigan
United States
Member #81738
October 28, 2009
81564 Posts
Online

Sounds like a time saver.

See Ya!

    konane's avatar - wallace
    Atlanta, GA
    United States
    Member #1265
    March 13, 2003
    6189 Posts
    Offline

    Very nice innovation.

    Have fun and the best of luck to everyone! Sun Smiley

      Avatar
      Simpsonville
      United States
      Member #163184
      January 22, 2015
      2438 Posts
      Offline

      Had written to D. Goldberg for those who remember saying I did about three years ago.  Informed her about our on-line ticket sales in KY and they should do the same.   Not even a reply---oh well.

      Glad they replaced those big old blue dot matrix lotto machines, they were definitely a relic.   Haven't been home to see the new IGT machines, no doubt like other states.

      I think shortly here we'll be offering on-line pick 3 & 4 as a survey came out asking if one would do that.

      We don't have remote deposit for winning tickets though (yet) and will send KLC a FB message suggesting that.

        sam9009's avatar - bck
        25
        Brooklyn, NY
        United States
        Member #78505
        August 16, 2009
        33260 Posts
        Online

        Shocking that this option is not available nationwide.

        Hopefully other states jump on.

        Invictus maneo

          Nikkicute's avatar - wi lotto3.jpg
          Wisconsin
          United States
          Member #123286
          February 17, 2012
          4271 Posts
          Offline

          Massachusetts Players hold on to those tickets! 

          Keep track and try not to lose them, with this app anyone may try to cash in a 

          ticket that doesn't belong to them, stay safeYes Nod

            Avatar
            Simpsonville
            United States
            Member #163184
            January 22, 2015
            2438 Posts
            Offline

            Shocking that this option is not available nationwide.

            Hopefully other states jump on.

            I agree here it is the 21st Century and some things never change!

             

            The Kentucky Lottery liked my suggestion that they follow Massachusetts' and Ohio's allowing this.   They passed it on to their team!

              Avatar

              Sweden
              Member #153624
              March 20, 2014
              220 Posts
              Offline

              Claim online.

              I have said it many times, lotteries in US could look how we do it in europe.

              If I were to win up to $600.000 (5.000.000 kr) in Sweden, this amount will automatically be deposited in my bank account.

              Return of Lotto Investment, ROI: ROI 2020: 31% | 2019: 39% | 2018 50% | 2017 47% | 2016 12,6% | 2015 20% | 2014 20%

              Return of Stock market investment: 144% (2017-2021)

              Notable wins: Viking Lotto $1.152 - 2017

                Avatar
                Louisiana
                United States
                Member #191895
                August 27, 2018
                707 Posts
                Offline

                Massachusetts Lottery has season tickets for out of state players, so this is just another great thing they are doing to make it easier to cash in a winning ticket.

                All number sets are contenders until the drawing occurs.

                  Avatar
                  Simpsonville
                  United States
                  Member #163184
                  January 22, 2015
                  2438 Posts
                  Offline

                  Massachusetts Lottery has season tickets for out of state players, so this is just another great thing they are doing to make it easier to cash in a winning ticket.

                  You can buy Megabucks Doubler and Mass Cash over the phone; cannot do that for Lucky 4 Life, MM or PB.   I think the rules are the same, they send out a check if you win over $10.   since I haven't won yet this year nothing has come.   I used to have my Brother get the MM/PB subscriptions, then a good friend, then stopped altogether.

                    L J1's avatar - chi jpeg.jpg
                    Michigan
                    United States
                    Member #54179
                    August 8, 2007
                    163 Posts
                    Offline

                    That sure is a nice option when there's Deep Snow outside.

                    Balance is Key

                      Avatar

                      United States
                      Member #190958
                      July 9, 2018
                      69 Posts
                      Offline

                      With the MA Lottery and Season Tickets ... if you just win $10 they send you a check, it doesn't have to be over $10. Earlier in November I hit two nights in a row with two different sets of numbers ... five tickets on one set and six tickets on the other set.

                      A short later, usually 10 days or less I received eleven $10 checks in the mail. The number set that I have six tickets on also hit again with four out of five numbers. They sent six checks for $250.

                      I have never had to call about any money. Instead of calling GA to order a Season Ticket, I do it online and you do not have to use a credit card and pay fee charges. You can still use a card but you can also just pay 35 cents to transfer money ACH ... doesn't matter what the total is ... $100 or $2,000 ... it's only 35 cents.

                      The Holiday Special is on now and never forget ... it is only a 35 number  game !

                      ...

                        Avatar
                        Simpsonville
                        United States
                        Member #163184
                        January 22, 2015
                        2438 Posts
                        Offline

                        True if you physically purchase Season Tickets in MA you don't have to use a credit card and get to go to their website to register the tickets.   Have done that before when I purchased in person and several times with Brother/Friend buying them.

                        However the website doesn't allow out of state folks this option and you do get socked with high fees from GA office.

                          Avatar

                          United States
                          Member #190958
                          July 9, 2018
                          69 Posts
                          Offline

                          True if you physically purchase Season Tickets in MA you don't have to use a credit card and get to go to their website to register the tickets.   Have done that before when I purchased in person and several times with Brother/Friend buying them.

                          However the website doesn't allow out of state folks this option and you do get socked with high fees from GA office.

                          That's not true ... I live out of state and purchase all my tickets online and I don't use a credit card. I used to use a credit card but did not like the fees. I was actually not going to buy anymore tickets and then they came up with the 35 cent charge. They may have lost some customers over those fees, I don't know.

                          Season Tickets:

                          Only Mass Cash and Megabucks Doubler Season Tickets can be mailed to addresses outside of Massachusetts.

                          There will be a $13 Shipping Fee added to your total purchase if Season Tickets are mailed out of the state of Massachusetts.

                          There will be a 2.35% non-refundable fee for credit card transactions and a $0.35 non-refundable fee for eCheck/ACH transactions.

                          I find it easier to order at the web site if you are ordering multiple tickets ... you can take your time and not worry about the person in GA making any mistakes.

                          ...

                            Avatar
                            Simpsonville
                            United States
                            Member #163184
                            January 22, 2015
                            2438 Posts
                            Offline

                            I stand corrected, you are correct if you do it on-line which I did not.   SO....since I just stopped the ordering process how do you pay for it sans credit card?   Straight out of your bank???   Thank you.