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Online Lottery Glitch Leads to Cancelled Prizes

Sep 17, 2003, 11:25 am

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Insider BuzzInsider Buzz: Online Lottery Glitch Leads to Cancelled Prizes

Online scratch-card outfit - tombola.com - has apologised after a software glitch at the weekend led to a "large number" of gamblers winning the jackpot.

Those who took part in the online game couldn't believe their luck when they won up to £5,000 (US$8,050) just for taking part in the "i:scratch" game.

But their euphoria was short-lived when they received an email telling them that the game was null and void.

Said the email: "I am writing to you in relation to your win on tombola.com over the weekend. Unfortunately it would appear that due to a technical error, a large number of people who played i:scratch between Saturday and Monday morning received corrupted game cards - many of which appeared to win.  Under the terms and conditions, tombola are not responsible for technical failures, which was the case over the weekend."

No one at Sunderland-based Tombola.com was available to comment on the incident or to say how many people had been affected by the mistake.

As a "goodwill gesture", though, all those who "won" have been entered into a £5,000 prize draw.  The names of one hundred winners have already been drawn out of a hat and each is to get £50 (US$80.50).  Checks went out yesterday.

This isn't the first time tombola.com has been forced to pull the plug on its service.  Three years ago a similar problem hit the online outfit as scores of people hit the jackpot.  Back then, though, the service was corrupt only for a couple of hours.

Lottery Post Staff

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2 comments. Last comment 17 years ago by Todd.
Page 1 of 1
RJOh's avatar - chipmunk
United States
Member #9
March 24, 2001
20272 Posts

Tomobola.com would have nullified a game with that many winners no matter how the winners were picked.  I'm sure they have a clause somewhere similar to most State lotteries that change the rules if they get more winners than expected.  These type of games expect to have a bunch of losers but not a bunch of winners.


    Todd's avatar - Cylon 200.jpg
    Chief Bottle Washer
    New Jersey
    United States
    Member #1
    May 31, 2000
    25882 Posts
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