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Are you a Comcast internet user?

Topic closed. 13 replies. Last post 11 years ago by Sandy K.

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Todd's avatar - Cylon 2.gif
Chief Bottle Washer
New Jersey
United States
Member #1
May 31, 2000
23262 Posts
Online
Posted: January 31, 2006, 11:51 am - IP Logged

If so, Comcast is currently blocking your e-mails from Lottery Post!

We see that these things happen from time to time, when an ISP gets the bonehead idea that our e-mails are spam.

Any large forum web site generates lots of e-mail, but unfortunately most ISPs don't take the time to actually look at the e-mail contents before categorizing a large quantity of e-mail as "spam".

I have sent multiple e-mails to Comcast to get them to un-block our web address, but they have not even responded so far.

Comcast users who want to help solve this problem can contact Comcast customer service and complain (loudly) about this.  Before doing so, send me a PM, and I will give you some important details to include in your complaint.

 

 

Check the State Lottery Report Card
What grade did your lottery earn?

 

Sign the Petition for True Lottery Drawings
Help eliminate computerized drawings!

    Sandy K's avatar - graphic pub.jpg
    Clarkston, Michigan
    United States
    Member #76
    January 6, 2002
    8528 Posts
    Offline
    Posted: January 31, 2006, 12:20 pm - IP Logged

    will contact comcast later today or tomorrow, Todd......

    Sandy

      Jorli D's avatar - nw saucyelf2.jpg
      Michigan
      United States
      Member #2448
      October 4, 2003
      25888 Posts
      Offline
      Posted: January 31, 2006, 12:50 pm - IP Logged

      will contact comcast later today or tomorrow, Todd......

      I will as well.

        Sandy K's avatar - graphic pub.jpg
        Clarkston, Michigan
        United States
        Member #76
        January 6, 2002
        8528 Posts
        Offline
        Posted: January 31, 2006, 12:52 pm - IP Logged

        they are insisting it is spam.....guy is getting mad at me....lol.....every time he comes on the phone after putting me on hold, my voice gets louder...lol

        Sandy

          Todd's avatar - Cylon 2.gif
          Chief Bottle Washer
          New Jersey
          United States
          Member #1
          May 31, 2000
          23262 Posts
          Online
          Posted: January 31, 2006, 12:57 pm - IP Logged

          Check out the PM I sent you Sandy -- for one of YOUR bounced messages (from LP to you).  See the line near the bottom where it says "blocked for abuse".  I guess they consider private message notifications to you to be "abuse", eh?

           

          Check the State Lottery Report Card
          What grade did your lottery earn?

           

          Sign the Petition for True Lottery Drawings
          Help eliminate computerized drawings!

            Sandy K's avatar - graphic pub.jpg
            Clarkston, Michigan
            United States
            Member #76
            January 6, 2002
            8528 Posts
            Offline
            Posted: January 31, 2006, 1:10 pm - IP Logged

            the guy just hung up on me........................gonna calm down...then try again.  I just wrote to that blacklist address.....we shall see what happens next.........that is the trouble when you talk to the guy low rung on the ladder.......he wouldn't put me through to anyone else.

            Sandy

              unseen's avatar - 4eyes
              louisville, Ky
              United States
              Member #4928
              June 3, 2004
              142 Posts
              Offline
              Posted: January 31, 2006, 1:59 pm - IP Logged

              I work for an ISP and customers get mad because we dont filter anything that comes through.  LOL!  Unless messages are filled with sexually explicity material I dont think they should try and filter what comes through and what doesnt because you never know what the end user needs

                Todd's avatar - Cylon 2.gif
                Chief Bottle Washer
                New Jersey
                United States
                Member #1
                May 31, 2000
                23262 Posts
                Online
                Posted: January 31, 2006, 2:56 pm - IP Logged

                I work for an ISP and customers get mad because we dont filter anything that comes through.  LOL!  Unless messages are filled with sexually explicity material I dont think they should try and filter what comes through and what doesnt because you never know what the end user needs

                Unseen,

                I think you're right.

                Most importantly, I think many big ISPs, Comcast included, are just plain lazy. Instead of actually investigating spam complaints, they block IP addresses first, and never look to see who or what they just blocked.

                They say it's based on "volume of complaints".  Well, DUH! Of course Lottery Post will generate more complaints, purely because of how many e-mails we send to our enormous user base.  If they would stop for one second and look at the content of the e-mail that was complained about, they would see in two seconds that (a) the e-mail was requested by the person, and (b) our e-mails comply with all anti-spam rules.

                I'm tired of dealing with the aftermath of their laziness.

                 

                Check the State Lottery Report Card
                What grade did your lottery earn?

                 

                Sign the Petition for True Lottery Drawings
                Help eliminate computerized drawings!

                  BaristaExpress's avatar - BaristaExpressMX zpsfb0d8b5d.png
                  Magnolia, Delaware
                  United States
                  Member #18795
                  July 20, 2005
                  789 Posts
                  Offline
                  Posted: January 31, 2006, 3:18 pm - IP Logged

                  Sandy  and all other comcast people, try this on for size. As soon as you get one of those low rung turkeys on the line, jump in a tell them that you want to speak to an escalation manager and right now! Don't back down, stick to your guns and you'll win! Just sit back and watch what happens next to your call! It's fun to use inside information once you get it! Heck, you may just end up getting a month of service free once it's all said and done with!

                  Keep dreaming the impossible dream, it just may come true! Thumbs Up

                    Sandy K's avatar - graphic pub.jpg
                    Clarkston, Michigan
                    United States
                    Member #76
                    January 6, 2002
                    8528 Posts
                    Offline
                    Posted: January 31, 2006, 3:58 pm - IP Logged

                    well, I will try again tomorrow....I hope Jorli calls and I will talk to tgirl tonight about it because she also uses comcast.

                    I wrote them but they still have not responded to my emails.....ah...escalation manager....alrighty will try it.

                    Sandy

                      Sandy K's avatar - graphic pub.jpg
                      Clarkston, Michigan
                      United States
                      Member #76
                      January 6, 2002
                      8528 Posts
                      Offline
                      Posted: January 31, 2006, 4:01 pm - IP Logged
                      345
                      045
                      454
                      554
                      954
                      434
                      035
                      044
                      359
                      505

                       

                      these are in boxed format.

                      Sandy

                        Avatar
                        Sparta, NJ
                        United States
                        Member #18331
                        July 9, 2005
                        1977 Posts
                        Offline
                        Posted: January 31, 2006, 6:46 pm - IP Logged

                        Ahhh the power of cable companies.  NJ is trying to pass a bill to limit their power and the airwaves are flooded with pro-cable propaganda.  Knowing how the people of NJ have voted on critical items in the past, you can look for a cable dominated state for centuries to come!  NJ has a policy, if it doesn't make money for politicians, doesn't increase the cost to the consumer, or will contribute to safety of it citizens, it has no chance of becoming law. I have a rinky-dink cable company called Service Electric, and they just activate internet in 2005, at a huge cost and huge download bandwidth limitation.

                        Cheers

                        |||::> *'`*:-.,_,.-:*''*:--->>> Chewie  <<<---.*''*:-.,_,.-:*''* <:::|||

                        I only trust myself - and that's a questionable choice

                          Avatar
                          Coastal Georgia
                          United States
                          Member #2653
                          October 30, 2003
                          1866 Posts
                          Offline
                          Posted: January 31, 2006, 9:32 pm - IP Logged

                          Comcast just laid cable in my 'hood and pretty soon the inevitable knock on the door will come.

                          I can't wait to see the expression on the poor salesperson's face when I tell him/her that for one thing, I'm happy with my DirecTV and local phone company DSL line, and then I get to throw in the poor DSL service they provide at my wife's place of employment - then the coup de grace will be their blocking my favorite website's messages ?

                          oh well, let's just feed ol Comcast fish heads and beans, and go light on the beans !!!

                                                Eek

                          DD 

                           

                                                         

                                        

                           

                           

                            Sandy K's avatar - graphic pub.jpg
                            Clarkston, Michigan
                            United States
                            Member #76
                            January 6, 2002
                            8528 Posts
                            Offline
                            Posted: January 31, 2006, 9:39 pm - IP Logged

                            their customer service stinks....they have bad attitudes at Comcast.  Any time I have a problem, I just calling them.  Kinda stuck right now.  SBC Global isn't out here yet...........when they are I am so gone from Comcast.  My daughter has the SBCGlobal and loves it...she used to have Comcast.

                            They told me to go to the blacklist address....I did so and asked for a prompt response...that was this afternoon..  I am waiting till tomorrow and I am calling and going to talk to someone who has some authority.

                            They pain and simple don't care.....take it or leave it attitude.

                            Sandy