|Posted: January 4, 2009, 4:18 pm - IP Logged|
All of the help needed for solving problems is posted in the Help forum and in the self-help available on the Contact Us page.
If you have a problem with Lottery Post, scan through the topics in the Help forum first, to see if a solution is there, and then work your way through the prompts on the Contact Us page. Don't just click the "None of the topics listed above" prompt, because that is the slowest way to solve a problem.
In the case of the text editor, if it doesn't appear on the page, or if it does not operate properly, your solution is in this help topic.
The solution to a problem should never be to uninstall software, re-install software, change your operating system or anything else of that magnatude. Not only will those things NOT fix the problem, but they may actually make the problem worse.
Two rules of thumb for the most common problems:
- Clearing cache solves most editor problems
- Clearing cookies solves most login problems