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Woman denied $43 million jackpot, offered steak dinner instead

Topic closed. 3 replies. Last post 1 month ago by ValerieTXWinner.

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eddessaknight's avatar - nw paladin.jpg
LAS VEGAS
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Member #47729
November 22, 2006
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Posted: November 2, 2016, 7:46 pm - IP Logged

~ With continuing Compliments & Story

Fortes Fortuna & Harmonia

Perseverant

Eddessa_Knight with Revealing Light Sun Smiley

~

Woman denied $43 million jackpot, offered steak dinner instead

By Sophie Lewis, CNN

 

Updated 11:53 AM ET, Wed November 2, 2016

Woman thinks she won $43M, offered steak dinner instead
Woman thinks she won $43M, offered steak dinner instead 02:08

Story highlights

  • A malfunctioning slot machine showed winnings of $43 million
  • Woman actually won $2.25, state commission says

(CNN)It was a selfie she thought was worth nearly $43 million.

Katrina Bookman hit the jackpot on a slot machine in late August at Resorts World Casino in Jamaica, Queens. She even took an excited self-portrait with the machine displaying her winnings: $42,949,672. It would have been the largest slot machine jackpot in US history.
"I can't even describe the feeling. It's like my whole body just got numb," Bookman told CNN affilate WABC.
But when she came back the next day to find out the exact size of her jackpot, a casino employee crushed her excitement.
"I said, 'So what did I win? He said, 'You didn't win nothing,'" she told WABC.
The New York State Gaming Commission said that Bookman's machine had malfunctioned. The machine, like all the ones in the casino, has a disclaimer stating, "Malfunctions void all pays and plays."
Instead, the casino offered Bookman a complimentary steak dinner.
"All I could think about was my family," Bookman told WABC, her voice breaking. She grew up in foster care and raised 4 children as a single mother.
Katrina Bookman and a slot machine screen displaying what she thought were her winnings.
Katrina Bookman and a slot machine screen displaying what she thought were her winnings.
The New York State Gaming Commission told WABC that they immediately pulled the machine from the casino floor to fix it, and it is now up and running once again. The commission said that by law they can only award Bookman her actual winnings of $2.25, printed by the machine.
"They win, and now the house doesn't want to pay out. To me that's unfair," says Bookman's attorney, Alan Ripka. He's fighting for the casino to pay Bookman the maximum amount allowed by the Sphinx slot machine -- $6,500.
"The machine takes the money when you lose. It ought to pay it when you win," Ripka said.
Resorts World spokesman Dan Bank told CNN: "Upon being notified of the situation, casino personnel were able to determine that the figure displayed on the penny slot was the result of an obvious malfunction -- a fact later confirmed by the New York State Gaming Commission.
"After explaining the circumstances to Ms. Bookman, we offered to pay her the correct amount that was shown on the printed ticket. Machine malfunctions are rare, and we would like to extend our apologies to Ms. Bookman for any inconvenience this may have caused."
The casino couldn't send a portion of its revenue to a New York state education fund, as mandated by law, if had to pay out massive jackpots like the one displayed on Bookman's machine, Bank said. In five years, the casino has generated more than $1.6 billion for the fund, he said.
But Bookman remains frustrated.
"I should win the max. And I feel like I should treat him (the casino employee) to a steak dinner," she said.
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    New Member
    Texas
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    Posted: November 3, 2016, 7:00 pm - IP Logged

    Is this legal for the casino to do?? I'd be really upset if I were her, because that $$ could handle all my problems.

      eddessaknight's avatar - nw paladin.jpg
      LAS VEGAS
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      November 22, 2006
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      Posted: November 3, 2016, 8:17 pm - IP Logged

      Hi Valerie,

      NO it's not legal to cheat customers but several properties have been reported doing so..... some casinos refuse to lose Angry

      I am a player advocate for all forms of gambling & it's proven that they don't get a FAIR Deal.

      I did not hear about that State Gaming Board Inspector's report, if a complaint was filed.

      And if she has proof, witnesses, etc, there is legal recourse in the courts & have been won by players. In fact an Indian property managed by Harrah's in Arizona was involved in  a similar situation with a Mexican Lady slot player & she was able to reverse the their position & she won due to public outcry on internet

       

      I don't blame you Val, as everyone desires an honest game but gambling is full of underhanded manipulations, tricks of the trade & even cheating - there is not one game that cannot be  subject to casino countermeasures.

       

      Good Luck

      Eddessa_Knight 

      Fortes Forrtuna Juvat withm Invisisble Light Sun Smiley

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        New Member
        Texas
        United States
        Member #176057
        July 18, 2016
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        Posted: November 7, 2016, 1:47 pm - IP Logged

        Thanks for the insight Edessa!!