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SC Lottery will set aside $19.6 million for potential payouts to cover glitch

Dec 30, 2017, 8:47 am

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South Carolina LotterySouth Carolina Lottery: SC Lottery will set aside $19.6 million for potential payouts to cover glitchRating:

The South Carolina lottery will set aside $19.6 million to cover potential claims while it continues to investigate a Christmas Day glitch that affected Holiday Cash Add-A-Play tickets.

The S.C. Education Lottery Commission met behind closed doors Friday and decided to set aside the money for potential payouts while continuing to investigate a programming glitch that produced erroneous tickets on Christmas Day.

The S.C. Education Lottery's computer system vendor, Intralot, experienced a programming error on Christmas Day that affected Holiday Cash Add-A-Play tickets, a $1 terminal-generated instant game, officials said.

From 5:51 to 7:53 p.m. Monday, the same play symbol was repeated in all nine available play areas on tickets, which would result in a top prize of $500, lottery officials said. No more than five identical play symbols should appear for a single play.

With a top prize of $500, if the lottery commission pays out all $19.6 million, that would mean 39,200 winning tickets would have been issued.

As soon as the issue was identified, the Add-A-Play game was suspended immediately, and an investigation began.

The reported glitch upset dozens potential winners, including several who visited the lottery offices in Columbia on Monday.

"I was banking on (this money)," said Bridget Castrillon, 26, of Orangeburg. "I could pay my bills at the end of the year."

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9 comments. Last comment 3 years ago by Living Life.
Page 1 of 1
Wyomissing, PA
United States
Member #161045
November 15, 2014
481 Posts
Posted: December 30, 2017, 9:11 am - IP Logged

Congrats to the players holding such tickets. Looking more and more likely they'll be paid in full.

This incident well illustrates how much lotteries depend on vendors for day to day operations.  It's possible SC Lottery could recover some of the $19.6 million from Intralot. Also, longer this issue lingers, more chance of SC Lottery and/or others not hiring Intralot in the future. Promptly paying out the players will likely be best for all parties involved.

    music*'s avatar - DiscoBallGlowing
    Fresno, California
    United States
    Member #157851
    August 2, 2014
    3920 Posts
    Posted: December 30, 2017, 10:00 am - IP Logged

    Good Work South Carolina Lottery. Stay ahead of the curve.

     "We are all in this together!" 

      MoneyMind's avatar - Lottery-009.jpg
      Tampa, Florida
      United States
      Member #183414
      August 1, 2017
      73 Posts
      Posted: December 30, 2017, 11:07 am - IP Logged

      Their glitch was a Christmas gift to all those who played.

      Money is an energy. I am a money magnet. Sad Cheers

        sweetie7398's avatar - flower2

        United States
        Member #22701
        September 30, 2005
        13158 Posts
        Posted: December 30, 2017, 12:32 pm - IP Logged

        So glad they are paying people for the tickets.  Happy WinningHurray!

        Life, love, family Love

          Slick Nick's avatar - RYc5Gcw
          United States
          Member #103278
          January 1, 2011
          951 Posts
          Posted: December 30, 2017, 8:34 pm - IP Logged

          I saw this article when Todd first posted it, interesting! And I may add, that just this morning on radio station wham1180 in Rochester, the station did a news release on this.  In my opinion the state should pay I feel. To me this is a back door fraud by the states lottery commission. (My opinion only.)

          The people were loyal, they paid their price, the ticket was printed, the ticket said they won.  Pay up! Corporate money, greed, is dirty pool. Smash

          Money is a terrible master, but a great servant...Smile

            casper wyoming
            United States
            Member #136341
            December 9, 2012
            101 Posts
            Posted: December 30, 2017, 9:02 pm - IP Logged

            I wonder what is going to happen to all the players who were told they lost and threw their tickets out. Since they played they should get paid.

              Todd's avatar - Cylon 2.gif
              Chief Bottle Washer
              New Jersey
              United States
              Member #1
              May 31, 2000
              25761 Posts
              Posted: December 30, 2017, 10:08 pm - IP Logged

              If I had a ticket like that I wouldn't have thrown it away without checking out the legal options first.  Hopefully there weren't many who did.


              Check the State Lottery Report Card
              What grade did your lottery earn?


              Sign the Petition for True Lottery Drawings
              Help eliminate computerized drawings!

                United States
                Member #163184
                January 22, 2015
                2228 Posts
                Posted: January 1, 2018, 7:42 am - IP Logged

                Maybe Intralot should have to fund their mistake.  Go with IGT for your lottery provider, not that I'm prejudiced or anything since I own IGT stock.  Also won jackpots on IGT slot machines.   

                Anyway this seems like a step in the right direction, had to read it twice.  I think they realize their integrity was on the line and could have potentially costs many more millions if folks thought it is rigged and we won't play anymore.

                  New Member
                  Tampa, FL
                  United States
                  Member #186814
                  January 2, 2018
                  3 Posts
                  Posted: January 2, 2018, 3:23 pm - IP Logged

                  I hope they do get paid! This will help more people have a better life, therefore providing them the ability to help boost the economy in their state.  Florida screws up everything else, so hopefully we're next.