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Illinois Lottery reopens 4 of 5 claim centers by appointment only

Jul 20, 2020, 12:38 pm

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Illinois LotteryIllinois Lottery: Illinois Lottery reopens 4 of 5 claim centers by appointment onlyRating:

Des Plaines, Fairview Heights, Rockford, and Springfield to reopen

By Todd Northrop

The Illinois Lottery today announced that it will reopen four of its five Lottery Claim Centers by appointment only, starting July 27.

The new appointment-only system for Illinois Lottery Claim Centers will help protect the health and safety of Lottery players and staff, while managing the volume of players visiting each center by strictly adhering to social distancing and the building capacity guidelines of each facility. No walk-ins will be allowed.

Players are advised to visit IllinoisLottery.com to make an appointment. To schedule a Claim Center appointment online, players will be required to submit the following information:

  • Claim Center location
  • First and last name
  • Phone number
  • Email address

"We know that many players prefer the immediacy of claiming their prize in person. The new appointment system will allow those players to do that conveniently," said Illinois Lottery Acting Director Harold Mays.

Due to high demand, the appointment schedule is expected to fill quickly. Players still have the option to claim any prize less than $600 at a local lottery retailer; players can also mail-in any sized claim.

"We've seen our mail-in program double its throughput since April, with thousands of players choosing it over waiting for an in-person visit. Many players have gotten their prize within 3-4 weeks of their claim being received. We strongly encourage players to try it," said Mays.

Instructions on how to claim a prize via mail can be found at IllinoisLottery.com/winning.

The following Claim Centers will be open from 8:30 AM to 4:30 PM by appointment only:

  • Des Plaines – 9511 Harrison Street, Des Plaines, Illinois 60016
  • Fairview Heights – 15 Executive Drive, Fairview Heights, Illinois 62208
  • Rockford – 200 South Wyman, Rockford, Illinois 61101
  • Springfield (Illinois Lottery Headquarters) – Willard Ice Building (Dept. of Revenue) 101 West Jefferson Street, Springfield, Illinois 62702

The Illinois Lottery Claim Center in the James R. Thompson Center (JRTC) remains closed to the public at this time.

The Lottery has released the following guidelines to its players when visiting claim centers:

DO

  • Come to the Claim Center alone, unless assistance is required
  • Check in with security and Lottery staff, upon arrival
  • Wait in a designated area until your appointment time
  • Bring a mask and wear it at all times in the Claim Center
  • Bring photo ID and proof of Social Security number
  • Sign your winning ticket and bring it with you
  • Bring a completed claim form and winner questionnaire, if possible
  • Follow social distancing requirements. 

DON'T

  • Go to the Claim Center without an appointment, no walk-ins are allowed
  • Go to the Claim Center if you have already claimed your prize via mail.

Lottery Post Staff

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8 comments. Last comment 14 days ago by GiveFive.
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Billionaires Row 57th street Manhattan
United States
Member #197346
April 9, 2019
4530 Posts
Offline
Posted: July 20, 2020, 1:57 pm - IP Logged

I wonder when NY will reopen

It seems like they aren’t interested in paying

Why are they still not opening ?

    music*'s avatar - DiscoBallGlowing
    Fresno, California
    United States
    Member #157851
    August 2, 2014
    3922 Posts
    Offline
    Posted: July 21, 2020, 8:50 am - IP Logged

    Living with COVID - 19.  There is good news about a potential vaccine.

      Big Grin Angel

     "We are all in this together!" 

      Avatar
      Simpsonville
      United States
      Member #163184
      January 22, 2015
      2229 Posts
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      Posted: July 21, 2020, 9:23 am - IP Logged

      Let's hope one of them shows some efficacy; way too early in the game.   Anyway bought some more Moderna stock yesterday even though it is much more expensive than my previous purchase.

       

      We have to see how long the immune response is as you probably have read a few folks who had COVID-19, recovered and had antibodies, got it again.   The medical in me for what it is worth is thinking a few things.   First they still had an active virus in their system and it came back that way.  Of course am thinking that like all viruses, it mutated, hence negating any effect from antibodies.   Thirdly and seriously doubt it, is that it may have retrovirus capabilities and that is the worst of any scenario.  Honestly believe we can shelve my theory #3, just food for thought.

       

      Glad I retired, and though I could have made a boatload of money going into this battle line to me it is not worth working with an invisible enemy, nor do I feel it is right to capitalize on the misfortunes of those infected.   Working with ventilators I'd be right there in the midst of all this chaos...no thank you.

        Raven62's avatar - binary
        25
        New Jersey
        United States
        Member #17842
        June 28, 2005
        127337 Posts
        Online
        Posted: July 21, 2020, 10:57 am - IP Logged

        Nice Appointment System!

        A mind once stretched by a new idea never returns to its original dimensions!

        Catch-22: A dilemma or difficult circumstance from which there is no escape because of mutually conflicting or dependent conditions.

        Corruptissima re publica plurimae leges: When the republic is at its most corrupt the laws are most numerous.

          Avatar
          Chasing $ Millions.
          White Shores- California
          United States
          Member #136473
          December 12, 2012
          6269 Posts
          Offline
          Posted: July 21, 2020, 12:52 pm - IP Logged

          l can see the method to their madness. You should see the folks waiting to get into Bank of America & Trader Joe's. No kidding: the lines are going round the block * 6ft apart, reminiscient of PB & MM jackpots that would be sitting at $1.75 Billion. Crazy, but logical.

           * Voice of Reason *   

           

          People who say it cannot be done should not interrupt those who are doing it- George Bernard Shaw.

            GiveFive's avatar - Lottery-026.jpg
            NY State
            United States
            Member #92605
            June 10, 2010
            4711 Posts
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            Posted: July 22, 2020, 8:34 am - IP Logged

            I wonder when NY will reopen

            It seems like they aren’t interested in paying

            Why are they still not opening ?

            That's a fair question, but one that I'm willing to bet that even the NY Lottery doesn't know the answer to.

            I wonder how many Take5 jackpots have been won that have yet to be paid?  No way I'd mail them a jackpot winner if I had a five out of five.

            Same thing for scratch off's.  How many big winner scratch off tickets have yet to be claimed since the pandemic started and the offices were closed?? G5

            Players who've won large lottery jackpots have something in common. Many of them say "I've played the lottery for years, but I never won anything but small prizes."   That's normal or typical, but it's also why you should not get discouraged and stop playing.  Who knows?  Maybe someday you'll say "I've played the lottery for years...."

              Avatar
              Simpsonville
              United States
              Member #163184
              January 22, 2015
              2229 Posts
              Offline
              Posted: July 22, 2020, 10:34 am - IP Logged

              That's a fair question, but one that I'm willing to bet that even the NY Lottery doesn't know the answer to.

              I wonder how many Take5 jackpots have been won that have yet to be paid?  No way I'd mail them a jackpot winner if I had a five out of five.

              Same thing for scratch off's.  How many big winner scratch off tickets have yet to be claimed since the pandemic started and the offices were closed?? G5

              Did NY bump up the expiration dates like other states have done???

                GiveFive's avatar - Lottery-026.jpg
                NY State
                United States
                Member #92605
                June 10, 2010
                4711 Posts
                Offline
                Posted: July 25, 2020, 6:28 am - IP Logged

                Did NY bump up the expiration dates like other states have done???

                I certainly hope so!   But I've no idea what they may or may not have done.

                This isnt a good time to be a big winner in NY with either a scratch off or online ticket.  If a player wins more than $600 they must take their ticket to a NY Lottery Claim Center.  I'd be OK with mailing in a $1000 winner, but a multi-thousand dollar (or larger) winner is a different story. G5

                Players who've won large lottery jackpots have something in common. Many of them say "I've played the lottery for years, but I never won anything but small prizes."   That's normal or typical, but it's also why you should not get discouraged and stop playing.  Who knows?  Maybe someday you'll say "I've played the lottery for years...."