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Wisconsin Lottery does not make vendor pay for mistakesNews Story
The Wisconsin Lottery has repeatedly declined to seek the maximum amount of damages allowed against a contractor whose technical failures have disrupted ticket sales and operations, records show. The Lottery has contracted with GTECH Corp. since 1989 to operate its ticket system, including 3,200 terminals at retailers statewide and a related telecommunications network. Under the contract, the Lottery can assess damages when its telecommunications systems fail or tickets cannot be validated.
Nov 28, 2008, 9:28 am - Lottery News

Programming errors cause S.C. Lottery payout problemsNews Story
Software bugs discovered in new system The executive director of the South Carolina Lottery apologized to players Wednesday, a week after software glitches caused some lottery tickets to not be paid correctly. Ernie Passailaigue, who heads the lottery, said a myriad of problems surfaced last week but have since been fixed. He said the problems stem from the installation of a new software system. Some game tickets from the lottery's former game contractor didn't scan properly, he said, a
Nov 14, 2008, 9:42 am - Lottery News

D.C. fines lottery operator $1.4M in ticket scamNews Story
GTECH Corp., the operator of many government lotteries worldwide, was fined $1.4 million by the District of Columbia this month over charges that its subcontractors or a partner firm hacked into the district's lottery system and printed winning tickets for themselves two years ago. The fine, which GTECH calls a blatantly political move, comes as the firm is locked in a long battle to retain the New Jersey contract it has held for more than two decades. GTECH and its Washington, D.C., partn
Sep 26, 2008, 9:56 am - Lottery News

Lottery firm fined $1.4 million over security breachesNews Story
The Washington, D.C. government has fined the company that runs the D.C. Lottery $1.4 million for security breaches, a decision that could reignite a debate over selecting the next contractor to operate the city's gaming industry. In a letter to Lottery Technology Enterprises, District contracting officer Eric W. Payne said the company failed to conduct proper oversight of its employees, allowing $72,855 in payouts to fraudulent winners and $86,166 in stolen tickets in 2005 and 2006. As a
Sep 19, 2008, 10:39 am - Lottery News

Kansas Lottery officials mull GTECH systems failureNews Story
Kansas Lottery officials already had more than their hands full with the selection of gaming license applicants for their four casinos so they really didn't need another problem. But, there it is: a casino data systems failure from GTECH, the Providence-RI-based firm that manages the state's lottery activities. It was defective software, pure and simple, said Ed Van Petten, lottery executive director, in describing the systems failure. GTECH, a former publicly-traded American company, was
Jul 15, 2008, 11:00 pm - Lottery News

Software error stalls validation of some winning D.C. lottery ticketsNews Story
Glitch delayed winnings for several dozen ticketholders; cause still sought A mysterious software bug in 17 lottery machines used by the D.C. Lottery and Charitable Games Control Board in Washington left several dozen winning instant ticketholders unable to immediately cash their prize tickets last week. The problem, according to Jay Young, chief operating officer of the lottery board, was tracked to the proprietary software that validates instant tickets with winning numbers, but the exac
May 9, 2008, 8:46 am - Lottery News

Tenn. Lottery audit: players spent $2 million on worthless ticketsNews Story
Lottery responded too slowly; problem fixed 10 minutes after finding it The Tennessee Lottery made a series of missteps and oversights after a software glitch began generating faulty winning numbers last year, and players bought about $2 million worth of unwinnable tickets before the error was found, according to a state audit. The sweeping audit from state Comptroller John G. Morgan reviewed the entire episode between July 28 and Aug. 20, when a programming glitch caused no duplicate digi
Mar 19, 2008, 10:48 am - Lottery News

Glitch in lottery system, N.L. woman saysNews Story
A lottery player in Newfoundland says there could be a problem with Atlantic Lottery tickets after she says she was denied her prize. Elaine Wells, of Foxtrap in Conception Bay South, says she bought a Lotto 6/49 ticket in January and won $20 on the TAG feature. But when she went to a ticket retailer to claim her prize, the lottery corporation's scanner at the store didn't register the ticket as a winner. After checking the numbers, she says was convinced her ticket was a winner. She conta
Mar 10, 2008, 9:33 am - Lottery News

Tenn. lawmakers trying to force lottery to switch back to real drawsNews Story
Bills filed in legislature; supported by Senate and House leadership The Tennessee state legislature may force the state lottery to return to using numbered balls to select winners for the Cash 3 and Cash 4 games. Legislative leaders have expressed concern about the lottery's switch to computerized drawings, especially after a computer glitch last year. Sen. Bill Ketron, R-Murfreesboro, and Rep. Jason Mumpower, R-Bristol, the House's minority leader, have filed bills to require the lott
Jan 12, 2008, 11:18 am - Lottery News

Tennessee Lottery refuses to revert to ball drawingsNews Story
Lottery players won't see any balls popping up with winning Cash 3 and Cash 4 numbers on them, at least not for the time being. The Tennessee Lottery Board decided Monday to keep using computers to pick numbers in the two games, despite calls for a change back to a ball-draw system. Board members said they wanted to wait until auditors completed their final reports on a computer coding error that kept non-repeating numbers like 1-1-2 or 5-5-5-5 from being drawn. They also noted that sales
Oct 31, 2007, 8:32 am - Lottery News