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South Carolina Lottery says no prize for 71,000 'winning' tickets

May 30, 2018, 6:24 pm

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South Carolina LotterySouth Carolina Lottery: South Carolina Lottery says no prize for 71,000 'winning' tickets

COLUMBIA, S.C. — The South Carolina Education Lottery says players who thought they won $500 from a December 2017 game, will not receive their winnings.

Lottery officials announced in a press release Wednesday that anyone who purchased a Holiday Cash Add A Play ticket on December 25, 2017 between 5:51 p.m. until the close of the game at 7:53 p.m. that depicted nine tree symbols will receive a refund for the ticket. Those ticket holders will not receive the winnings because officials say the tickets were "erroneously produced."

"This decision is required by South Carolina Code Section 59-150-230(C)(3)(a) which provides that prizes arising from a ticket produced or issued in error must not be paid," the release states.

Before making the decision, lottery officials hired Gaming Laboratories International, LLC (GLI) to conduct an independent, impartial analysis, which revealed coding errors by SCEL's former computer gaming vendor, and the vendor's inadequate quality assurance testing that would have discovered these errors before the tickets were distributed.

Approximately 71,000 winning tickets were printed in error, "which were incorrectly recognized as a $500 winning play."

To seek the refund of the purchase price of the tickets, a player should mail the original Holiday Cash Add-A-Play tickets (no copies or other reproductions will be processed for reimbursement) purchased on or after 5:51(17:51) p.m. on December 25, 2017 to this address:

S.C. Education Lottery
P.O. Box 11039
Columbia, SC 29211-1039

Include your name and return address. SCEL will refund the purchase price for each returned ticket and reimburse the player for postage up to the amount of first class USPS postage for the ticket(s) submitted to SCEL. Since these reimbursements will require manual processing, we ask that players mail in all tickets to avoid wait time at the Claim Center. Requests for Holiday Cash Add-A-Play refunds must be received by SCEL no later than January 7, 2019.

WBTW

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18 comments. Last comment 3 years ago by Pinklips8.
Page 1 of 2
Avatar
Simpsonville
United States
Member #163182
January 22, 2015
2760 Posts
Offline

Well they have to follow the laws of that state and just refund the money.  I'm sure many in South Carolina will be upset, but rules are rules. 

    music*'s avatar - DiscoBallGlowing
    Fresno, California
    United States
    Member #157849
    August 2, 2014
    3959 Posts
    Offline

    Well they have to follow the laws of that state and just refund the money.  I'm sure many in South Carolina will be upset, but rules are rules. 

    I Agree! The laws, rules, and regulations must be followed. 

     "We are all in this together!" 

      Avatar
      * In hot pursuit of $ *
      White Shores- California
      United States
      Member #136471
      December 12, 2012
      6762 Posts
      Offline

      Well they have to follow the laws of that state and just refund the money.  I'm sure many in South Carolina will be upset, but rules are rules. 

      Rules BD? When l was 15, l asked Lisa,a blind date,to come with me to a local party. Her Dad, on first meeting me, told me straight up: " Here are the RULES son, you are not to engage in any behavior that will bring " reproach on both our families"... l recall Lisa asking her Dad.... what's reproach? LOL

      Back to the topic: How convenient of the SC lottery.

       * Voice of Reason *   

      * People who say it cannot be done should not interrupt those who are doing it- George Bernard Shaw.

        Artist77's avatar - batman14

        United States
        Member #121739
        January 16, 2012
        7813 Posts
        Offline

        Another example of why I do not buy scratchers.

        His time is up.

         

        Foul

        Job killing

        Barbarians

          lejardin's avatar - Lottery-014.jpg

          United States
          Member #118604
          November 4, 2011
          1442 Posts
          Offline

          Wait a second, something here stinks to high heaven.

          Those ticket holders will not receive the winnings because officials say the tickets were "erroneously produced."

          It is not the fault of the purchaser that tickets were erroneously produced.   It is up to SC to eat the losses.  What a CROCK.

            Coin Toss's avatar - shape barbed.jpg
            100
            Zeta Reticuli Star System
            United States
            Member #30469
            January 17, 2006
            11603 Posts
            Offline

            I Agree! The laws, rules, and regulations must be followed. 

            Exactly what all the defendants said at the Nuremberg trials!

            Die fahne hoch......

            It would be far more important for the SC lottery to convince everyone that the tickets were 'erroneously' printed before quoting a law about non-payoffs.

            Those who run the lotteries love it when players look for consistency in something that's designed not to have any. So many systems, so many theories, so few jackpot winners. 

            Lep

            There is one and only one 'proven' system, and that is to book the action. No matter the game, let the players pick their own losers.

              Avatar
              New Member
              Fountain Inn
              United States
              Member #190231
              May 31, 2018
              5 Posts
              Offline

              I have been waiting on this for 6 months now. I do not play this game or any other computer printed games other than Powerball and Mega Millions simply because S.C has a clause written that they can change the prize amount you win { pick3,pick4 and cash5 } similar to the california's para mutal clause, Those that won several thousands of dollars are not happy but they knew that that machine was broken due to printing a 500.00 winner everytime so at least they might get some of their money back but I do forsee a law suit in the future but it will not be against South Carolina Lottery because they them selves did not run the machine.

              South Carolina waited till 2 weeks after they completed changing Lottery vendors to make this announcement means that the vendor was not going to pony up their 3/4 share to pay the winners and the lottery would have used their insurance to cover their 1/4 share but no one was willing to pay except the lottery players.

              71,000.00 dollars is easier to pay than the 35,500,00.00 they were on the hook for, remember the rules are their for lotteries benifit not the players just like in Cherokee at the casino if they dont want pay you the millions of dollars you won legally a computer malfunction accured and they are not required to pay based on the rules that you do not know existed on a machine thatt was working fine when it was taking your money.

              I am located in the Upstate area of S.C and we rarely see big winners here but from Lexington County down to Horry County to Rock Hill to Hilton Head Island is where most of the big winners are on all the computer games and scratch ticketts but since Decemeber that has changed especially all the computer games and even more so now since the S.C Lottery will have to recoup the 71,000.00 in loss in intial revenue and those winners will have to prove thats their tickett so minus any state child support and medical withholdings 90% will end up with a bill and more unwanted debt collection phone calls and lets not forget that anything over 500.00 is minus Federal and State taxes.

              South Carolina Lottery players will pay for this for a long time since S.C Lottery has not grasp that if the players winning big they will pay their child support and medical bills and buy houses, cars and pay more in Taxes and increase the economy but not Education only 7% goes to that.

                Tony Numbers's avatar - Lottery-022.jpg
                Bronx ny
                United States
                Member #158510
                August 25, 2014
                813 Posts
                Offline

                Boy wouldn't it be great if EVERYONE went to the lottery headquarters with signs boycotting the lottery with the proof that they don't pay out to the holders of winning tickets, watch how fast they reverse the decision to not pay!

                  Avatar
                  DMV
                  United States
                  Member #183844
                  August 18, 2017
                  302 Posts
                  Offline

                  Boy wouldn't it be great if EVERYONE went to the lottery headquarters with signs boycotting the lottery with the proof that they don't pay out to the holders of winning tickets, watch how fast they reverse the decision to not pay!

                  Yeah that won't be happening. Not sure if it would work even if it did actually occur. There are so many clauses in lotteries these days that protect the state and say F-U to the players. I only play Power Ball and MM solely for that reason.

                    Avatar
                    Simpsonville
                    United States
                    Member #163182
                    January 22, 2015
                    2760 Posts
                    Offline

                    I have been waiting on this for 6 months now. I do not play this game or any other computer printed games other than Powerball and Mega Millions simply because S.C has a clause written that they can change the prize amount you win { pick3,pick4 and cash5 } similar to the california's para mutal clause, Those that won several thousands of dollars are not happy but they knew that that machine was broken due to printing a 500.00 winner everytime so at least they might get some of their money back but I do forsee a law suit in the future but it will not be against South Carolina Lottery because they them selves did not run the machine.

                    South Carolina waited till 2 weeks after they completed changing Lottery vendors to make this announcement means that the vendor was not going to pony up their 3/4 share to pay the winners and the lottery would have used their insurance to cover their 1/4 share but no one was willing to pay except the lottery players.

                    71,000.00 dollars is easier to pay than the 35,500,00.00 they were on the hook for, remember the rules are their for lotteries benifit not the players just like in Cherokee at the casino if they dont want pay you the millions of dollars you won legally a computer malfunction accured and they are not required to pay based on the rules that you do not know existed on a machine thatt was working fine when it was taking your money.

                    I am located in the Upstate area of S.C and we rarely see big winners here but from Lexington County down to Horry County to Rock Hill to Hilton Head Island is where most of the big winners are on all the computer games and scratch ticketts but since Decemeber that has changed especially all the computer games and even more so now since the S.C Lottery will have to recoup the 71,000.00 in loss in intial revenue and those winners will have to prove thats their tickett so minus any state child support and medical withholdings 90% will end up with a bill and more unwanted debt collection phone calls and lets not forget that anything over 500.00 is minus Federal and State taxes.

                    South Carolina Lottery players will pay for this for a long time since S.C Lottery has not grasp that if the players winning big they will pay their child support and medical bills and buy houses, cars and pay more in Taxes and increase the economy but not Education only 7% goes to that.

                    Here in KY on pick 3 & pick 4 (as well as Cashball 225 different subject) they will only sell so many tickets on a certain set of #'s.  Take for instance yesterday 6666 came in, 600 folks split $1.5 million.  It doesn't tell you how many players were straight, straight box or any of the other 24 combinations.  I'm sure it was way more than 600 players, they're not going to lose any money. 

                    Correct me if I'm wrong KY Floyd, but I believe it called a liability limit??

                      Avatar
                      New York, NY
                      United States
                      Member #140628
                      March 23, 2013
                      11325 Posts
                      Offline

                      It’s according to law the tickets not be paid. Intralot was the former company in hire with the state that produced the error. IGT has since been hired by the state to take over. Pragmatism wins the day. The thing is though to so many players is that for two hours or so, this glitch was exploited by a lucky few who were at the right place at the right time. And, tbh it isn’t fair to the ones that weren’t able to cash in. Especially if you consider the reasons that they play.

                      Sometimes you do the right thing just because it’s right.

                      Life's a game of mathematics, if you can't figure that out I don't know what to tell you.

                        Avatar
                        * In hot pursuit of $ *
                        White Shores- California
                        United States
                        Member #136471
                        December 12, 2012
                        6762 Posts
                        Offline

                        If memory serves me well, we were told that this was a Christmas day glitch. You " fix" a glitch by restoring confidence in the playing public by paying up. Saying " we sorry, and lets just move along folks"... is just not good enough.

                         * Voice of Reason *   

                        * People who say it cannot be done should not interrupt those who are doing it- George Bernard Shaw.

                          zephbe's avatar - animal butterfly.jpg
                          South Carolina
                          United States
                          Member #77165
                          July 15, 2009
                          896 Posts
                          Offline

                          1. For an extra $1 per play, the lottery terminal randomly generates an Add-A-Play ticket when you purchase one or more of these online games: Pick 3, Pick 4 or Palmetto Cash 5. 

                          2. Add-A-Play play styles and winning symbols will change as new Add-A-Play games are introduced. Follow the directions printed on the Add-A-Play ticket to determine if the ticket is a winner. 

                          3. Holiday Cash Add-A-Play prizes range from $2 up to $500. The top prize a player can win on one play is $500. 

                          4. Players can elect to play up to five Add-A-Play games with the purchase of a Pick 3, Pick 4 or Palmetto Cash 5 ticket. Each $1 purchase is a "play." Up to five Add-A-Play plays will print on one online ticket.

                          ************************************

                          The computer glitch printed $500 winners for 71,000 tickets.

                          Every champion was once a contender who refused to give up.-Rocky Balboa

                          “Don’t let someone who gave up on their dreams talk you out of going after yours.” – Zig Ziglar

                            CDanaT's avatar - Nolz june15.jpg
                            Central TN
                            United States
                            Member #121187
                            January 4, 2012
                            5631 Posts
                            Offline

                            well, was my whitey tighties in poison ivy or play the SC lottery ??  What?

                            Think I may have to avoid both situations 

                            Integrity: There is no substitute.

                            "If some among you fear taking a stand because you are afraid of reprisals . . . recognize that you are just feeding the crocodile hoping he'll eat you last."