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UPDATE: Florida winner whose ticket was lost in mail gets her prize

Oct 2, 2020, 10:47 am

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Florida LotteryFlorida Lottery: UPDATE: Florida winner whose ticket was lost in mail gets her prizeRating:

Florida Lottery did receive the ticket after all; USPS tracking still shows undelivered

By Kate Northrop

Every lottery player's worst nightmare came true for a Florida woman whose ticket was supposedly lost in the mail by the United States Postal Service over a month ago. After telling her she would have to forfeit her $1,000 prize and then awarding it to another player, the Florida Lottery looked again and discovered the winning ticket was in their possession after all.

Sue Burgess, 62, won in a Second Chance drawing back in July and decided to send her winning ticket through USPS certified mail. Weeks went by without a word that the Lottery had received the ticket, prompting her to check the package's tracking. She was shocked to learn that it never made it to Lottery headquarters and was even more devastated when the Lottery told her repeatedly "no ticket, no prize," citing that they were not responsible for any mistakes made by the U.S. Postal Service.

"I was horrified to find out that the lottery commission had never received my ticket," Burgess recalled. "After I had to pick myself up off the floor, I learned the ticket was still in transit."

Her story received national attention and likely stirred action from the Lottery, who called Burgess on Wednesday to tell her that they found the lost ticket in their mail deliveries despite USPS tracking information showing that it was never delivered. She would finally get her $1,000 prize.

The next day, Burgess received a FedEx package containing a check for the winnings along with a few gifts to make it up to her, including an official Lottery pen and tote.

"I'm just thrilled to death that the lottery commission sent me the check," Burgess said yesterday.

According to a Lottery official, it wasn't exactly known why it took so long to find the missing ticket in their mail deliveries or why USPS tracking information was inaccurate.

"Now we have a happy ending," Burgess said, relieved. "That car out there needs tires, so we're going tire shopping!"

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14 comments. Last comment 21 days ago by PrisonerSix.
Page 1 of 1
hearsetrax's avatar - alien on_computer.jpg

United States
Member #52343
May 21, 2007
3290 Posts
Offline

someone needs to be fired

    Raven62's avatar - binary
    25
    New Jersey
    United States
    Member #17842
    June 28, 2005
    132540 Posts
    Offline

    Party All's Well That Ends Well! Party

    A mind once stretched by a new idea never returns to its original dimensions!

    Catch-22: A dilemma or difficult circumstance from which there is no escape because of mutually conflicting or dependent conditions.

    Corruptissima re publica plurimae leges: When the republic is at its most corrupt the laws are most numerous.

      Think's avatar - lightbulb
      Marquette, MI
      United States
      Member #20540
      August 20, 2005
      887 Posts
      Offline

      IT really does make you wonder how many other people were cheated out of rightful prizes by the Florida Lottery...

      This can't be the first or last time that the Florida Lottery has tried to pull something like this.

        Avatar
        New York
        United States
        Member #103596
        January 4, 2011
        6519 Posts
        Offline

        I find it hard to believe that Florida Lottery is telling the truth. They knew the winner had enough compelling evidence and was undoubtedly entitled to the second chance winnings but had no legal way to pay her so they made up, "Oh, we have the ticket after all", to bring about a just, but non-legal result. $1,000 is a small price to pay to avoid the negative backlash as well as screw a rightful winner. I believe- as another has indicated- that a postal employee stole the envelope, realized they had no way to claim the winnings, and then destroyed the mail. It has not shown as delivered as it wasn't delivered. Glad for the rightful winner and happy Florida lottery made it happen despite the lack of legal avenue to do so. IMHO, as the saying goes.

          Avatar
          Louisiana
          United States
          Member #191895
          August 27, 2018
          677 Posts
          Offline

          Go in person, put in lottery office's drop box, or send Registered Mail in a white padded bubble mailer. White bubble mailers have a different postal classification than the manila color bubble mailers. White is delivered one day earlier than manila. I learned this trick decades ago with a mail order company.

          All number sets are contenders until the drawing occurs.

            gr8ter's avatar - 026bbc
            Oh
            United States
            Member #92932
            June 17, 2010
            2156 Posts
            Offline

            Goodness Always Happens.  You have to have FAITH!!  Way to go Florida Lottery for doing the right thing!!

            Congrats to the WinnerParty

            Prayers for PeaceBlue Angel

              Avatar

              United States
              Member #205225
              March 19, 2020
              16 Posts
              Offline

              Don't believe for a moment that the lottery suddenly found her ticket sitting in their mail.  The national exposure likely forced their hand and they paid out the claim to make it go away. There should be a formal review by an outside agency.

                hlamb's avatar - batman47
                New Member
                sarasota,fl
                United States
                Member #116797
                September 19, 2011
                15 Posts
                Online

                I don't believe them either. They didn't find the envelope in some bundle of mail as I'm quite sure they empty their box daily. There's no way that tracking said it never showed, but it was there unless the mail carrier didn't scan it upon delivery and if he did why hadn't they run across it in all this time, but miraculously found after it made national headlines. 😏

                BNaked

                  hlamb's avatar - batman47
                  New Member
                  sarasota,fl
                  United States
                  Member #116797
                  September 19, 2011
                  15 Posts
                  Online

                  Mucho Gracias!

                  BNaked

                    cottoneyedjoe's avatar - cuonvFT

                    United States
                    Member #197033
                    March 28, 2019
                    553 Posts
                    Offline

                    I don't believe them either. They didn't find the envelope in some bundle of mail as I'm quite sure they empty their box daily. There's no way that tracking said it never showed, but it was there unless the mail carrier didn't scan it upon delivery and if he did why hadn't they run across it in all this time, but miraculously found after it made national headlines. 😏

                    I agree. It's a wee bit too convenient. But I am happy the FL lottery did the right thing and paid her claim.

                      Avatar
                      Maryland
                      United States
                      Member #162429
                      January 2, 2015
                      2312 Posts
                      Offline

                      Amazing the power of BAD press!!  Wink

                      AND.. since it was a 2nd chance winning ticket, wasn't it 'registered' on their web site already? 

                        Vergie6's avatar - best halloween-costume-for-cats.jpg
                        25
                        North Carolina
                        United States
                        Member #59853
                        March 29, 2008
                        49472 Posts
                        Offline

                        I'm so very glad she finally got her $1,000 check...BUT I do believe that if she had not

                        had the press coverage she would not have gotten it....It pays to keep at it when you

                        know you are right!

                        https://youtu.be/UvM2Cmi-YR

                        George Micheal is singing in heaven now & the angels are cheering him on!

                          Avatar
                          Simpsonville
                          United States
                          Member #163184
                          January 22, 2015
                          2290 Posts
                          Offline

                          Amazing the power of BAD press!!  Wink

                          AND.. since it was a 2nd chance winning ticket, wasn't it 'registered' on their web site already? 

                          I Agree!  The media figured the average Joe Schmoe knows nothing about the lottery so didn't bother to mention key points. 

                            Avatar
                            Baton Rouge, LA
                            United States
                            Member #4602
                            May 7, 2004
                            716 Posts
                            Offline

                            I find their claim that they suddenly found the ticket suspect as well. Perhaps the national publicity made them do it. If someone is going to send a ticket through the mail, they should keep a scan or a photocopy of it so they have proof they actually had the winning ticket. I wonder if she did this.

                            It's good that she got her prize. The negative publicity probably helped.

                            Prisoner Six

                            "I am not a number, I am a free man!"