tbraddock's Blog

Chat Session with Comcast

First of all, always use a chat session so you have proof of what they tell you. I had already made 2 phone calls to Comcast to get my $20 credit. I wouldn't have even know about the $20 credit (They will never till you about it) had I not been so Pissed off about them not showing up for a scheduled appointment. No one even called to tell me they were not going to make it. When I called them to ask why no one showed, they told me it hab been resheduled for Friday between 1 and 3pm. Now how in the Heck would I have known if I hadn't called. Thisicked me off so bad, I started doing some research and found out about the Comcast Customer Gaurantee.

The point is, Comcast thought I would just forget all about it, I'm sure. If this happens to you, get your $20 credit, but use the chat session so you have proof.

The Chat session was somewhat comical, so I wanted to share you you guys.

 

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analyst Betsy has entered room

Betsy:  Hello Tony, Thank you for contacting Comcast Live Chat Support. My name is Betsy. Please give me one moment to review your information.

Tony:  My Issue: There was supposed to be a $20.00 credit on this bill, because no one showed up for a service appointment on November 26, 2013 between 3 and 5pm. I called and they told me a credit would be issued and be on the next bill.

Betsy:  It's my pleasure to have you on chat today. I am looking forward to assist you.

Betsy:  Tony , I understand you want to make sure that all your billing charges are correct. Personally, I also make sure that I am billed correctly. I would be very glad to check on this for you. Let me pull your accout so we can discuss the bill together.

Betsy:  To better assist you, do you mind if I ask you a few questions?

Tony:  What is your question?

Betsy:  To ensure I have the right account up, would you please verify the account # and complete service address?

Tony:  I have already provided that. (Had to provide all this information just to get into the chat session) XXXXXXXXXXXXXXXXXXXXXXXX Service ticket number was 344577028.

Betsy:  Thank you.

Betsy:  I have your account information pulled up. I’d like to do an account review with you after we address your question/concern. Would that be fine with you?

Tony:  Fine.

Betsy:  Thank you for waitnig, Tony.

Tony:  Are you still there Betsy? (After 8 minutes of waiting)

Betsy:  Yes, I am still here Tony.

Betsy:  I have your account information pulled up. I’d like to do an account review with you after we address your question/concern. Would that be fine with you?

Tony:  Me Too.

Tony:  Deja Vu. You have already sent this message.

Betsy:  Oh, my apologies. I am checking your account right now Tony. I am reviewing your account for me to give you the right information.

Tony:  You can give me the $20 credit as promised and according to the Comcast Customer Guarantee.

(Finally admits they failed to issue credit)

Betsy:  I have a good news for you, Tony. I have check here that the $20, indeed did not reflect on the bill. I am going to process these credit and these will reflect on the next bill. Rest assured that their is $20 credit on it.

Tony:  Well I heard that last time.

Tony:  I would like an e-mail from your supervisor stating that please.

Betsy:  I am personally credit these. For references I can give you my chat ID number, Tony for you to believe me that I truly assist you and credit with your concern.

Tony:  SO did the last person.

Betsy:  I can give you my employee ID to make sure that I processed the credit for you.

Tony:  OK.

Betsy:  Here is my Employee ID for references 100751931. I already credit the $20 for you.

Tony:  Thank you. I'll save this chat session as a reference. We'll see if the credit actually gets applied.

Tony:  I'm signing off now.

Betsy:  Yes, Tony. The $20 credit will reflect on your next bill.

Betsy:  I'm glad I was able to help you. Do you have any other questions or concerns I can help you with today?

Tony:  No

Entry #23

Obama Administration at it again!

White House Forces Obamacare Insurers To Cover Unpaid Patients At A Loss

 

And I thought we lived in a Democracy.

Once again Obama is breaking the law.

>>Quote from article<<

In theory, the Obama administration’s actions aren’t merely illegal—they’re unconstitutional.

The Fifth Amendment of the Bill of Rights says that no one can “be deprived of life, liberty or property,

without due process of law; nor shall private property be taken for public use, without just compensation.”

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http://www.forbes.com/sites/theapothecary/2013/12/14/government-takeover-white-house-forces-obamacare-insurers-to-cover-unpaid-patients-at-a-loss/?partner=yahootix

Entry #21

Paul Mccartney At Kennedy Center Honors

This is really a great show.  I enjoyed the whole show. Paul McCartney is a true Genius of music.

But that is only part of the reason I'm posting the YouTube Video.

If you watch the video, you will see the President and Michelle Obama seated on one side of Paul McCartney.

On the other side is their Fat A$$ BFF, none other than Oprah Winfrey. That's ok I guess, until you start noticing that Paul McCartney's WIFE IS FORCED TO SIT BEHIND HIM!

You see Paul constantly having to turn around to talk to his wife!

If that's not just POMPOUS A$$HOLES or what! Unbelievable!

Otherwise enjoy the concert!

 http://www.youtube.com/watch?v=RL76v3qoEeI

Entry #20

Who said the Bible is out of date...Genesis 47:13-27

Genesis 47:13-27

 

RECENT VIRGINIA CHURCH SERVICE- STIMULUS SERMON
I would love to give the Pastor of this predominantly black church in Virginia three cheers. This guy is obviously a leader. Perhaps we should each decide who our real leader is.
It is amazing to see that very little has changed in 4,000 years.


Good morning, brothers and sisters; it's always a delight to see the pews crowded on Sunday morning, and so eager to get into God's Word. Turn with me in your Bibles, if you will, to the 47th chapter of Genesis. We'll begin our reading at verse 13, and go through verse 27.

Brother Ray, would you stand and read that great passage for us? ... (reading) ... Thank you for that fine reading, Brother Ray. So we see that economic hard times fell upon Egypt , and the people turned to the government of Pharaoh to deal with this for
them. And Pharaoh nationalized the grain harvest, and placed the grain in great store-houses that he had built. So the people brought their money to Pharaoh, like a great tax increase, and gave it all to him willingly in return for grain. And this went on until their money ran out, and they were hungry again.

So when they went to Pharaoh after that, they brought their livestock- their cattle, their horses, their sheep, and their donkey - to barter for grain, and verse 17 says that only took them through the end of that year. But the famine wasn't over, was it? So the next year, the people came before Pharaoh and admitted they had nothing left, except their land and their own lives. "There is nothing left in the sight of my lord but our bodies and our land. Why should we die before your eyes, both we and our land? Buy us and our land for food, and we with our land will be servants to Pharaoh." So they surrendered their homes, their land, and their real estate to Pharaoh's government, and then sold themselves into slavery to him, in return for grain.

What can we learn from this, brothers and sisters?

That turning to the government instead of to God to be our provider in hard times only leads to slavery? Yes... That the only reason government wants to be our provider is to also become our master?

Yes. But look how that passage ends, brothers and sisters! Thus, Israel settled in the land of Egypt , in the land of Goshen . And they gained possessions in it, and were fruitful and multiplied greatly." God provided for His people, just as He always has! They didn't end up giving all their possessions to government, no, it says they gained possessions! But I also tell you a great truth today, and an ominous one.

We see the same thing happening today - the government today wants to "share the wealth" once again, to take it from us and re-distribute it back to us. It wants to take control of healthcare, just as
it has taken control of education, and ration it back to us, and when government rations it, then government decides who gets it, and how much, and what kind. And if we go along with it, and do it willingly, then we will wind up no differently than the people of Egypt did four thousand years ago - as slaves to the government, and as slaves to our leaders.

What Mr. Obama's government is doing now is no different from what Pharaoh's government did then, and it will end the same. And a lot of people like to call Mr. Obama a "Messiah," don't they? Is he a Messiah? A savior? Didn't the Egyptians say, after Pharaoh made them his slaves, "You have saved our lives; may it please my lord, we will be servants to Pharaoh"? Well, I tell you this - I know the Messiah; the Messiah is a friend of mine; and Mr. OBAMA IS NO MESSIAH! No, brothers and sisters, if Mr. Obama is a character from the Bible, then he is Pharaoh. Bow with me in prayer, if you will...

 

'And Lord, we acknowledge that day has come. We cry out to you because of the ruler that we have chosen for ourselves as a nation. Lord, we pray for this nation. We pray for revival, and we pray for deliverance from those who would be our masters. Give us hearts to seek You and hands to serve You, and protect Your people from the atrocities of Pharaoh's government. In God We Trust..."

 

"The democracy will cease to exist when you take away from those who are
willing to work and give to those who would not."

--   Thomas Jefferson
 
"I predict future happiness for Americans if they can prevent the
government from wasting the  labors of the people under the pretense of
taking care of them."

-- Thomas Jefferson

Entry #17
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