Retailer worker cheats winner of half her prize
By Kate Northrop
ROSLINDALE, Mass. — A Massachusetts player reached out to the Massachusetts Lottery for help after allegedly being swindled of half her prize on a winning scratch-off ticket by a store clerk.
After winning a decent prize on a scratch-off lottery ticket, Amelia Smith said she was ripped off by the clerk at the Roslindale Food Mart when he crumpled the validation slip and cheated her of $500.
Smith visited the retailer on Washington Street in Roslindale and bought a bunch of scratch-off tickets. One of them, a $5 "Gem Mine 50X" ticket, won her a sizable prize.
"I had three lemons, three horseshoes... three keys on one," Smith recalled after playing the instant games in her car. "I had three, three, three, you know, three symbols indicating that I won. My ticket made me excited, like 'woo, woo, woo!'"
When she walked back into the store to claim her winnings, she was sure she won at least $500. The machine played a happy jingle when the clerk scanned her ticket and confirmed she was correct.
"It said, 'beep,' the sound of the machine, and then a pink slip came out, and he just grabbed it," Smith told 5 Investigates.
However, the clerk refused to give her both the winning validation slip and her lottery ticket.
The two quarreled over the incident, and after some time the clerk gave her $500 in cash. Despite walking away from the store with the money in-hand, Smith still felt that something was off.
"I called the lottery people and the police," she said.
Besides typing up a police report, the Boston Police were of little help. However, the Lottery investigated the issue further.
"It would appear that what [the clerk] did was he took the validation slip, kind of crumpled it up quickly, threw it away or otherwise disposed of it, kept it away from the customer, and attempted to pay her approximately $500 in cash," Lottery Director Michael Sweeney said in an interview with WCVB.
Sweeney confirmed that the lottery ticket was worth $1,000, not $500.
"We do occasionally run into a situation where there seems to have been some level of malicious intent, if not outright criminality, potentially involved by someone at the store," Sweeney continued. "Most [retailer employees] are very hard-working individual owners... and they do a near-flawless job on a day-to-day basis, but it does happen, and when it happens, we take it seriously because the integrity of the product and customer satisfaction is of the highest concern for us."
According to Lottery investigators, the clerk at the Roslindale Food Mart tried to keep Smith's ticket to cash in on the winnings for himself. However, Smith did not let up. She made multiple trips to the store, after which the clerk gave her more money, but she still did not know how much she actually won since she did not have her winning lottery ticket.
In the end, the Lottery fully paid out the prize Smith deserved, and the clerk who stole the ticket was reportedly fired from his job. The store's lottery retailer license is also under investigation.
"The theft — it's wrong," Smith said, exasperated. "I really feel like, oh my goodness, it's so wrong. You know, who can you trust?"
The Lottery highly recommends that players take a photo of the front and back of their tickets and download the Lottery's mobile app to check winnings on their phone.
The $5 "Gem Mine 50X" game that Smith played offers three top prizes of $1 million, 210 second prizes of $2,000, and 2,940 third prizes of $1,000.
I'm glad the lottery paid out her full winnings and that the thief was fired, but he should have criminal charges brought against him as well.
This is one of the reasons I buy almost all my tix from the same little store, and have for the last several years. They know me, I know them, and they are honest people.
Even though that clerk should be prosecuted, she should have been able to determine what the ticket was worth before trying to claim her prize.
* Better yet, get the app for your State lottery games, l know it's got to be free.
* Last resort, jump the counter & put a half Nelson on the clerk until the cops show up. That should put a stop to this nonsense ever happening to you again.
Can a Massachusetts retailer pay out $1,000 winning ticket? Everywhere I've lived (CO and OR) anything $600 and up has to be claimed at the Lottery Claims office.
Also, how "good" is the MA lottery app? I ask because the Oregon app was great, you scanned a winning ticket and it told you how much you won with a little fireworks graphic. The Colorado lottery app however, sucks hard. If you scan a ticket it will either say "sorry this ticket is not a winner" or it will say "this ticket may be a winner. Check with your lottery retailer to confirm". The CO app doesn't say how much you've won.
Well, you truly amaze me , assault the clerk and wait for the Cops....lol AND.... you were top 3? of what?
I think the clerk should face criminal charges, I think beating him senseless is just another crime.
Unfortunately this is probably extremely easy to do in a state where over 100,000 players per day win over $1,000.
Not only is the clerk a thief, he's a dope. $1,000 winner needs to be paid out at a claim center at which a tax form will be provided. He pays the winner $500 so only got a $500 differential of which taxes will eat up much of that (subsequently has to give her more money in hopes of making issue disappear). If he has another way of evading his taxes, would've been better off asking the winner if she would accept cash payout for something less than $1,000 explaining she would otherwise have to take the claim ticket to a claim center and declare on her taxes; still illegal but maybe he gets away with that. If he was willing to do this crime for so little, chances are this is not his first illegal act as a clerk.
* What did l say about you pouncing on any & everything l post? Your actions make you a tool a troll, but here you are, stalking again. Do you have a reading problem, when someone says " stay away, you interpret it as come closer?"
*You making it a career of following me, and you embarrassing yourself in the process.
* In a word you like using on me- why not " just shove it."
I don't take orders from you, and watch the name calling.
* Your behavior is pedantic, but you obviously didn't know it until l brought it to your attention. You either hate me enough to attempt to dissect everything l post or you infatuated with me.
I respect people until they expose themselves as being what they truly are- nuisances. The forum is a place to have " Fun" your actions are to create chaos or pick a fight with people who do not share your outlook on life.
Remember your words when you attack me in the blogs.
I'm not the one crying victim, you are. Heads up, you continue to keep dialog going, Why
And that's not a fact, you are not blocked on all the blogs, and attack me every chance you get.
Interesting article.
Important facts:
Claim not distributed in accordance with win.
Clerk dispenses half the total winnings.
Claimant files complaint.
Police consider 500$ , petty theft. No arrest.
Clerk loses job.
Store keeps it's retailer lottery license.
Claimant receives full win compensation.
Deep dive:
The reality is: even if you know the amount, the clerk can still hoodwink. So same results. Does the app play a police siren to scare the clerk into paying up. The system is only as good as the retailers and players....
"Can a Massachusetts retailer pay out $1,000 winning ticket?"
If they're not following the rules they can hand over as much cash as they have available, but the ticket will have to be claimed at a lottery office. Since this person is described as a clerk and was supposedly fired they'd have had to get the same amount of cash back in in the register so that things balance out.
"$1,000 winner needs to be paid out at a claim center at which a tax form will be provided."
You think the clerk is in the top tax bracket? I'm guessing their federal bracket is 12%, so their total bill on $1000 would be about $170. That would still leave them with $330 if they had only paid out $500 on a $1000 winner.
"Your behavior is pedantic"
Are you sure that's the word you wanted to use?
I betcha this is not the 1st time he's done this!
There's no telling how many people he has swindled out of their winnings!!🤨😤
"
"Your behavior is pedantic"
Are you sure that's the word you wanted to use?
According to Websters..
Pedantic is an ..... word used to describe someone who annoys others by correcting small errors, caring too much about minor details, or emphasizing their own expertise, especially in some narrow or boring subject matter.
So.. maybe!
Noise-gate .......Your "last resort" seems like a pretty good idea. She needs to send a few of her cousins or male friends in there to teach that clerk a lesson. Or at the very least, scare the heck out of him. That was a sleazy, dirtbag thing to do to anyone. You never know what type of desperate financial situation a person may be in. A thousand dollars could be the difference between her having a home or being homeless. Who knows? Why do that to another person? Having said that .......I must say it's weird that she had no clue what her prize amount was!! Every scratch-off game I have every seen has the prize amount revealed right underneath the winning symbols or numbers. When you reveal your symbol you reveal your prize at the same time. What kind of scratch-offs do they have in New England.??......lol.
There are states whose retailers can pay out a $5,000 winning ticket. They are the super agent retailers.
Hoping a Massachusetts player can clear the air on this one. Last time playing there where the barcode is it would say 'Void if removed'. So back then it meant the clerk would have to scratch that area off so you'd have to really pay attention to what areas the customer scratched off. This is the only state to my knowledge like this. Here most of us just scratch the barcode and scan the ticket.
Since we are learning new words, here's a couple.
Conceited- someone who behaves in a way that shows they think they are more intelligent , skillful or attractive.
Infallible- someone who always thinks they are perfect and right.
So violence is the solution?
The pearl of wisdom I'm taking from this article is: "The Lottery highly recommends that players take a photo of the front and back of their tickets and download the Lottery's mobile app to check winnings on their phone."
If the lottery app is available in your state it is an invaluable assistant to prevent being scammed.
When you take a lottery ticket, of any kind into a store, and to the clerk- behind the counter. Ask for a print out from the register or machine of how much, your winning's were! That is for your protection, and your right- as a customer!
https://tnlottery.com/games/instant-games/3/
https://tnlottery.com/games/instant-games/5/
https://tnlottery.com/games/instant-games/10/
Here's is 3 in the $3 group in TN that do not....Crossword, Lotteria and Bingo do not have the prize listed right underneath the symbols/numbers. Course,one would hope that if they are playing, that reasonable understanding/observation of the game would kick in.
It's not that I thought pedantic was a total misfit. I just thought that maybe he meant to say pathetic.
Finally Massachusetts has an App to scan tickets to see if they are winners. IGT replaced all the dinosaur lotto machines there, they were the oldest ones in the country....no more noisy dot matrix printers. IDK for a fact, but they would have to make the tickets scannable for the customer whereas before they weren't.
The Treasurer really wants players to be able to play on-line, she has for quite some time. The problem is getting the Senate on board there.
Buying Season tickets in retail stores is a thing of the past. To my feeling that is not progress to call the 'Lottery' to purchase tickets whereas it is really a call center in Atlanta. Once my MBD expires in a few month that is it for the kid!
Instead of being frugal, they now have two lottery centers in Dorchester...how is that cost efficient? Sure miss calling a couple of years ago and hearing the Boston accent to purchase Season Tickets.