Massachusetts Lottery to allow prize claims via mobile app
New method for claiming winnings to become available next spring
By Kate Northrop
Players who are tired of traveling to claim centers or mailing away their winning lottery tickets to claim their prizes will soon have a new option. Next spring, the Massachusetts Lottery will begin allowing players to claim larger prizes through their phones.
The Massachusetts Lottery plans on expanding the functionality of its mobile app to give players the options of having winnings deposited directly i ...
Nov 30, 2020, 8:50 pm - Lottery News forum
Kansas Lottery shuts down in-person claims due to rise in COVID-19 cases
Lottery moves to mail-in claims only
By Kate Northrop
Changes to the claims process at the Kansas Lottery are effective today, Nov. 23, due to the rise in COVID-19 cases across the state.
Starting Monday, the Lottery closed its headquarters to the public in and temporarily halted its in-person claims process. Players who want to claim any prize valued at $600 or larger must do so through the mail-in claims process.
There is currently no information available on when in-person claims ...
Nov 23, 2020, 1:12 pm - Lottery News forum
Massachusetts Lottery to move one of its claim centers
New location will begin operations next week
By Kate Northrop
The Massachusetts Lottery announced on Monday that they will be moving one of their prize claim centers to a different location.
Starting next Monday, Nov. 9, the Western Mass lottery office will begin operations at its new address at 383 Memorial Avenue, Century Plaza in Springfield. The current location at 20 Fort Street in Springfield will have its final day of operation on Friday, Nov. 6.
The prize claim office, which ...
Nov 4, 2020, 1:20 pm - Lottery News forum
Players vent frustrations as New York Lottery claim centers struggle to keep up
Limited options mean longer wait times for New Yorkers
By Kate Northrop
Players in New York City, and New York in general, have very limited options for claiming winnings since the pandemic hit, but players are increasingly growing more frustrated as wait times pile up with little relief in sight.
With no open lottery service centers in New York City, players who want to claim winnings above $600 in-person have no choice but to travel upstate. Even then, the next available appointment c ...
Sep 12, 2020, 5:42 pm - Lottery News forum
New Jersey Lottery to begin reopening headquarters for in-person claims
Lottery will allow some in-person claims starting Monday
By Kate Northrop
Starting Monday, Sept. 14, 2020, the New Jersey Lottery will begin allowing players to file some claims in-person at Lottery headquarters in Lawrence by appointment only.
Since the closing of claims offices on March 19 affected the ability to claim winnings from tickets that were due to expire during the pandemic, in-person claims will resume in a limited capacity for tickets purchased between Mar. 19, 2019 and Se ...
Sep 10, 2020, 12:07 pm - Lottery News forum
SC Lottery claim center closed after exposure to COVID-19
By Kate Northrop
The South Carolina Education Lottery's Columbia claim center on Assembly Street closed yesterday, Wed., Sept. 2 after an employee was exposed to someone who tested positive for COVID-19.
The building was closed for cleaning and disinfection that afternoon when staff was notified of the exposure. According to a press release, the employee who came into contact with the coronavirus only worked in the back office and did not interact with the public. The other staff members w ...
Sep 3, 2020, 12:23 pm - Lottery News forum
Illinois Lottery reopens 4 of 5 claim centers by appointment only
Des Plaines, Fairview Heights, Rockford, and Springfield to reopen
By Todd Northrop
The Illinois Lottery today announced that it will reopen four of its five Lottery Claim Centers by appointment only, starting July 27.
The new appointment-only system for Illinois Lottery Claim Centers will help protect the health and safety of Lottery players and staff, while managing the volume of players visiting each center by strictly adhering to social distancing and the building capacity guideline ...
Jul 20, 2020, 12:38 pm - Lottery News forum
Arkansas Lottery claim center closed after possible exposure to COVID-19
Players must temporarily mail prize claims greater than $500
By Kate Northrop
The Arkansas Scholarship Lottery took immediate action today after a possible exposure to COVID-19 at their facilities. As of July 6, 2020, the Arkansas Scholarship Lottery has temporarily closed its claim center at 124 West Capitol Avenue in Little Rock to rectify the situation.
It is unclear how transmission of the virus may have occurred or who was potentially exposed.
Out of an abundance of caution, we ...
Jul 6, 2020, 6:59 pm - Lottery News forum
Four out of five Illinois Lottery claim centers reopen today
Virtual lobby claim procedures and safety precautions in effect
By Kate Northrop
Illinois lottery players will find it easier to claim winnings in person now that four out of five of the state's claim centers are open.
As of today, the Des Plaines, Fairview Heights, Springfield (Lottery Headquarters), and Rockford claim centers are open. The claim center in the James R. Thompson Center (JRTC) in Chicago will remain closed to the public until a later date. Claim center hours of operatio ...
Jul 1, 2020, 11:22 am - Lottery News forum
Massachusetts lottery offices reopen for prizes of $5,000 or more
New claim procedure based on last names, some offices re-open by appointment only
By Kate Northrop
As of Wednesday, June 24, Massachusetts lottery offices are now open for large prize claims of $5,000 or more with some restrictions in place depending on the office location.
According to the Massachusetts Lottery, the Braintree, Dorchester, New Bedford and Worcester claim centers are open for those collecting winnings valued $5,000 to $99,999. Lottery offices hours of operation are weekd ...
Jun 25, 2020, 7:43 am - Lottery News forum
