It's happened to me twice this year.
Once where a clerk in VA kept my exchange ticket which I related not too long ago and once a couple of weeks ago.
In the recent incident, I sent my wife, who is not a player, (Man, what a segue for a joke!) into a gas station we rarely frequent to cash in a Tennessee Cash ticket. It was a $5 Quick Pick with 2 winners on it. One was 2 numbers which wins a free ticket and one was 3 numbers and the Cash Ball which was worth $11 (pari-mutuel).
I told her what winners were on the ticket and she took it in. When she came out she had the free ticket but not the $11. I asked her what the deal was and she said the clerk just gave her the free ticket and when she asked about the other win, the clerk said that that was all there was.
Knowing I had just gotten ripped off, I got out of the truck and went inside. I told the clerk the deal and she said that no, there was only one winner. I told her to let me see the ticket so I could make sure. She reached over in a box and pulled it out but wouldn't hand it to me to see. It was stapled to another receipt ticket that the machine had spit out.
She feigned surprise as she looked at it and said "Oh yeah, it says $11 winner here, I'm so sorry!" and then handed me the $11.
After this 2nd experience I decided to register a complaint with the TN Lottery. They told me that the by-laws require the lottery agent to have the terminal facing the customer so he/she can see the readout to see what they've won. This gas station had the readout facing the outside window so you would have to go outside to see it.
The TN Lottery also said you can request/demand a receipt ticket to show what you've won even if it's a losing ticket and you've won nothing.
This episode made me wonder just how many unsuspecting and/or trusting people these weasels are ripping off on a regular basis and getting away with it.
Anybody else ever experience anything like this?